1-800-GOT-JUNK? - Overall Rating based on 24 reviews

83% Would buy here again




Featured Reviews

Most relevant positive review

  2024-04-29
Furniture removal and moving s
Oh my gosh, let me tell you about the awesome experience I had with these guys! We had a ton of o...Read on
Oceane Rutherford

Most relevant negative review

  2024-05-12
Misleading pricing
It's such a scam! I tell you one price on the phone, but then they show up and charge double...Read on
matilda

Review with most votes

  2023-02-01
Impressively Professional Junk
I have used the services of 1-800-GOT-JUNK? on several occasions and I have been thoroughly impre...Read on
Gail Dooley

Reviews (24)

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    Misleading pricing

    It's such a scam! I tell you one price on the phone, but then they show up and charge double. The truck gets here empty, and the workers seem like they can't even lift a finger, let alone move my heavy furniture. It feels like a bait and switch kind of thing, going after people who aren't expecting it. I'd say steer clear of them!


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    Furniture removal and moving service

    Oh my gosh, let me tell you about the awesome experience I had with these guys! We had a ton of old furniture that we needed to get rid of and they showed up right on time, were really friendly, and got it all done so quickly. It was seriously like magic. And they even helped us move this really heavy item that we couldn't manage on our own. Big shoutout to Justin and Cameron for being amazing with their service. You guys are awesome!


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    Junk removal service review

    I had a really bad experience with this company. They were late, didn't bring enough people or trucks as they said they would, and ended up charging me extra for their errors. When I tried talking to the office about it, they were rude and argued with me instead of trying to fix the problem. It was just really frustrating and disappointing overall.


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    Junk removal service

    The crew that came to haul away my stuff was really professional and polite. They showed up right on time and got rid of everything I needed without any issues. I was really impressed by how hard they worked and how easy they made everything look. Thanks for making it all so easy and stress-free.


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    Fast, efficient, and friendly service

    I was so impressed by the way this company handled everything. The guy who showed up to haul away my stuff was super nice, really helpful, and he finished the job in record time. It felt like a huge weight off my shoulders to have it taken care of so efficiently. I'll definitely be calling on them again down the road.


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    - Two Super Men

    I had these two awesome dudes show up at my place on October 16th, 2023 - Keeran and Olad. These guys were total pros and knocked out a huge job in only 4 hours. My house was a disaster zone with bulky stuff all over, but they handled it like champs. This company is top-notch! They were so friendly and courteous, really made the whole process enjoyable.


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    Quick junk removal

    I had to get rid of some stuff from my house real quick because my husband passed away and I had to move out. I called a junk removal service and was kinda worried about getting ripped off, but lucky for me, everything went smoothly. The crew showed up on time, were really nice, and got the job done fast. It was a weight off my shoulders to have one less thing to stress about during such a tough time.


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    Cleaned out house

    Man, always being busy is the worst, you know what I mean? My place was a total mess because I never had a chance to clean up. But I decided to hire this clean-up crew, and boy, they were awesome! Alexandria and her team were so nice and they got right to work. They cleared out all the clutter in my place crazy fast, it was nuts! If I ever need to clean up or move again, I am for sure giving them a call. Seriously, request Alexandria, she's the best.


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    Junk removal service

    Wow, I just have to say, that junk removal service was absolutely amazing! They were so professional and efficient through the whole thing. It felt like a huge weight off our shoulders, both physically and mentally. The team we had, Connor, Conor, and Jannis, were seriously fantastic. They made it all super easy and we were so impressed by how nice and polite they were, not to mention how good they were at their job. I swear, these guys are top-notch! Thanks a million for everything and we hope you keep on killing it!


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    Heavy treadmill removal

    I just reached out to this company to help me get rid of this super heavy old treadmill that was taking up space in my house. When I first had it delivered, the movers had a hard time trying to squeeze it through the door. But the two guys from this company had no trouble at all - they found a way to get it out without causing any damage. Their online customer service was also great in giving me a good price for the job. I was really impressed with how fast and efficient they were. I'm thinking about calling them again next time I need help moving something heavy.


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    Junk removal service

    At 2:00 pm, but they were running a little late from their other job. The guys, Ed and Gordon, were really great and cleared out most of our small stuff like empty boxes, kids' toys, and dishes. They even managed to haul away a large dining table, a small bookcase, and a reclining chair. We also had to say goodbye to a mattress and box spring due to space and budget constraints. They mentioned they would handle the remaining items with "City Refuge" at a later time. Overall, they met our expectations, especially when the unexpected storm hit. I would definitely give them a call next time we need junk removed.


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    Efficient junk removal

    The folks over at this junk removal service were top-notch. Shawn and Zack showed up right on time and got the job done in no time. They were super professional, polite, and kept me in the loop the whole time. I was really impressed by how much they knew about the company and all the different pricing choices available. They took the time to break it all down for me and made the whole process a breeze. I would definitely suggest this service to anyone looking to get rid of some junk.


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    Overinflated pricing

    I had to get rid of some junk recently and decided to hire a removal service. I was totally surprised by how they handled pricing. When I called to book, they gave me a quote based on the space my stuff would take up in the truck. But when they showed up on the scheduled day, the price they quoted me was way higher. To top it off, they were late too, which was annoying. The final price they slapped me with was almost double what they had originally said. It honestly felt like they were trying to pull a fast one on me. I ended up shelling out way more money than I planned for, and needless to say, I was pretty let down by the whole ordeal.


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    Furniture removal

    Man, Mark and Daniel were awesome when they came to pick up our extra furniture. Mark kept us in the loop about their arrival time and they were really careful not to damage any walls. They were so friendly and did a fantastic job! It seemed like they were actually enjoying themselves while hauling our stuff away, and we were happy with the price. If we ever need help again, we'll definitely give them a call!


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    Pickup of appliances

    I used this service to have some appliances picked up from my house. The team got there on time and took out the appliances without any problems. They really knew what they were doing and were very professional, which made things quick and easy for me. I was really impressed with how detailed they were and how carefully they handled the items.


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    Treadmill removal from basement

    I just had some guys take out a treadmill from my basement. At first, they ran into some problems, but they fixed it quickly and did a good job. They were nice and upfront about everything, which I liked. The price was fair and made sense to me. I'd definitely call them up again if I need help in the future.


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    Flooded basement cleanup

    Our basement got flooded and we were in a jam. Thankfully, we reached out to this company and they were quick to respond. Josh and Monzell showed up right on time and did an awesome job cleaning everything up in just an hour. They totally saved the day! Thanks a bunch!


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    Removal service experience

    I recently hired a removal service to clear out some stuff from my home. The movers were really good and nice, which made everything easy. But, when I got the receipt by email, I saw they overcharged me. I emailed customer service right away, but they didn't get back to me. Even though the movers were great, it was frustrating to not hear back from customer service. From now on, I'll be more careful when using services like this and will double-check all the paperwork before agreeing to anything.


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    Quick junk removal service

    The service was quick and all, but their customer service was just awful. They somehow lost my cat and I couldn't reach anyone to help me find it. I'm really upset with how they didn't take any responsibility for it.


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    Removal of bedroom suite

    Jonathan and Noah were amazing at getting our bedroom furniture out of the bedroom on the third floor. They did it really fast, so professional, and they were always smiling. I was really impressed by how they got everything done without messing up anything in the house. I would totally tell anyone who needs junk removed to call them for sure.