Findmypast - Overall Rating based on 28 reviews

89% Would buy here again

Featured Reviews

Most relevant positive review

  2024-12-09
I was once a victim of romance

As a victim of romance scam, I will advice you to be very careful because scammers are everywhere taking advantage of people's emotions. I fell in love with a guy I met onl... Read onBy: Jane Bryan

Most relevant negative review

  2024-05-21
Research program settings

I recently tried out a genealogy research program and it was really frustrating because the settings wouldn't save the way I wanted them. Every time I logged in, it would g... Read onBy: Koelpin

Review with most votes

  2019-04-26
Rare but useful

In fact I never been tried this service but seen the result . Adams family details ,how they manage to find. Adams my friend from east London. Just few days back all miracle c... Read onBy: Anna

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    Genealogy research tool

    As someone who loves genealogy, I've used a bunch of websites for my research, but this tool really shines above the others. The amount of info I found here beats out what I found on other sites, even on one of the big ones in the industry. I easily traced my family tree back to the 1500s, all thanks to the detailed records on this service. I totally recommend it to anyone wanting to dig into their ancestry and find cool stuff about their family history.


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    Email inquiry followed by phone call to the call center

    I emailed the customer service team to ask about a service I was interested in. Since there's a big time difference between the US and UK, I figured I'd call during UK office hours. When I called, I was connected to a call center in Scotland, which was a nice surprise. The girl who helped me knew a lot about the services and was able to answer all my questions. But what really made an impression was how friendly and funny she was - it made the whole experience really pleasant.


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    Easy access to genealogy records

    I've found that having access to genealogy records is really helpful and convenient. There's just so much info out there that I can easily look up my ancestors and learn new things about my family history. The website is super easy to use and has a ton of different records, so it's a great resource for anyone who's into their genealogy.


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    Quick call for assistance

    I just bought something new and I'm having a hard time figuring out how to use it. I really wish they had a live chat for customer support, because I don't have a lot of time to waste trying to make sure this is the right fit for me. It's tough to tell if I'm doing everything correctly and if it's really worth the time and money I'm putting into it.


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    App confusion

    I'm really struggling to figure out how to use this app! I could really use some more technical guidance to make things easier. Also, I have a ton of family information saved, but I'm not finding much of it on here. It's really starting to frustrate me!


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    Genealogy research purchase

    I just started digging into my family tree and decided to buy a genealogy research subscription. I really wanted to find out about my great-grandparents who came from Ireland. I didn't know much about when they came to the US in the 1800s, but I found a ton of info on this site. By putting together a family tree with my parents and grandparents, I was able to figure it all out and finally learn the names and birthplaces of both my great-grandparents.


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    Family tree building tool

    As a new user, I found the family tree building tool interface a bit overwhelming. I wish there were more customization options for the tree diagram, like changing the background color and making named people stand out more. I also had trouble figuring out how to simplify the tree by removing branches and hiding the stories icon on each member. It was frustrating to have to check each record one by one instead of doing a global search. A tutorial video on the basics would be really helpful for beginners like me. Overall, I think there's a learning curve to using this tool properly.


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    Rare but useful

    In fact I never been tried this service but seen the result .
    Adams family details ,how they manage to find. Adams my friend from east London.
    Just few days back all miracle came to our notice, don't know their working as they take services of many national and International agencies.
    This is a new experience with.100% result.