Hive8 reviews
This score is based on 8 genuine reviews submitted via US-Reviews since 2023.
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Woke up to find the app useless after the latest update. The thermostat lost remote control twice now and this time it won't respond at all. I bought the Hive kit and didn't expect to become the repair shop. I'll be 80 next month and calling an engineer isn't simple for me. For now I'm back to the electric water heater for hot water, which is costly. Other companies sent a tech out quickly before, so this feels slower. It works when it works, but I shouldn't have to babysit it.
Moving day surprise
I packed my Hive stuff when I moved and assumed reconnecting the thermostat would be quick. I use it daily to control the heating in the mornings. I tried the online steps that don't match, so I phoned support hoping for help - they refused. They said my hub bought in 2023 is outside the free help window and a subscription is required for tech assistance after a year. Delivery was fine and on time. Still, customer service left me frustrated, though it works now.
Turned off by the shutdown
a few years later support vanished and those devices died. They even framed it as eco-friendly, which felt weird. I’ve switched brands since; other companies kept supporting their gear. Frustrating, kinda sad, so I won’t risk it again. Lesson learned.
Not worth the hassle
don’t buy Hive — glad it behaved once, but this latest mess made me regret it. I had the thermostat for about a year; once before it cut out and I got lucky — support talked me through a fix over the phone in minutes, nice and easy. This time the battery ran low, I swapped it, and the unit refused to reconnect. I called support and the bloke said he knew exactly what was wrong but wouldn’t help because my warranty had expired. He even said it’d take a couple minutes to sort if I paid for a new warranty. After dropping about £300 on this thing just over a year ago, that felt like daylight robbery. So yeah, it worked sometimes, but don’t count on them. If you want my two cents, go with something more reliable — I’d try Nest again.
Half-working hub, half my patience
I came home one evening and found the whole setup offline again — same routine now, every week it seems. The one bright spot was finally getting through to an actual knowledgeable person who fixed the hub over WiFi; I was oddly relieved that part worked, so thanks for that. But honestly, having to reset the entire system anytime the power blips or a socket gets switched off is infuriating. It’s not just annoying, it’s time wasted—turns out a “smart” setup that needs constant babysitting isn’t very smart. Lots of scripted agents and circular answers before I reached someone useful, and that’s been my biggest gripe. I’ve dealt with other companies where at least the first-line support could escalate properly, so this felt sloppy in comparison. I’m glad the WiFi trick exists, but annoyed I had to battle through calls to get it. If you like fiddling every week, fine, but if you want something set-and-forget, look elsewhere. Wouldn’t buy this again.
Mixed messages, solid install
would the installer show up with everything? Would parts ship separately? Turns out my worries weren't baseless. The boiler receiver showed up in the post first, but the hub and thermostat didn't. Chat support first said they'd post them, then a few days later said they'd come with the engineer. Okay, they arrived with the tech and the install went smoothly, and the app now handles my schedule and the kids' messy routines fine. So I'm satisfied overall, but the mixed messages from chat felt sloppy; a bit more staff training would have avoided the back-and-forth.
Slowly winning the connection battle
connect, drop, connect, ignore. After a few weeks of on-and-off behavior it’s settled into a more reliable rhythm, as long as I’m not moving; when I’m in a car it’s hit-or-miss. The physical thermostat is clear and straightforward to read but awkward to operate — takes longer than it should to change settings and I still can’t figure out how to set different times for weekdays directly on the unit. The app is where scheduling shines: I can change temperature and durations for each day, which is handy, though I can’t seem to add or remove time slots easily — I can edit hours and degrees but not the slot structure. The upside: when the app connects I can peek at the actual home temp from anywhere, which is satisfying. Overall it’s improved; I just hope stability keeps up. Tip: set up while standing still.
Mixed feelings about Hive
I've been using Hive for a few months now and I have to say, I'm pretty pleased with the service. The app is easy to use and navigate, and it's convenient to be able to access my tasks and to-do lists from anywhere.
One of the features that I really like is the ability to assign tasks to other people and to set deadlines. This has been really helpful for organizing projects at work. I can also leave comments on tasks and communicate with my team members directly through the app, which saves a lot of time compared to emailing back and forth.
Another thing that I appreciate is the customization options. I can create multiple to-do lists and assign different colors to each one, so I can easily see which tasks belong to which project. I can also set up recurring tasks, which is great for things like paying bills or taking out the trash.
Overall, I think Hive is a solid productivity tool. It's not perfect, but it gets the job done and has made my life a little easier. I would definitely recommend it to anyone who's looking for a way to stay organized and on top of their tasks.
About Hive
The definition of productivity in business has changed from what it used to be. The advent of the internet and digital technology tools has reduced the tedium and man-power for a lot of processes, and while this translates to efficiency and effectiveness of service delivery, it also comes with peculiar challenges. Unlike paper records and analog processes, digital tools and programs can be misplaced, corrupted or lost within the twinkle of an eye, which can prove disastrous for companies and individuals alike. The Hive is a company that provides services to organize and process data for easy future accessibility. Read honest reviews of Hive here before considering patronizing them.
About Hive
Hive is a data warehouse tool used for processing and analyzing data in its various forms. It is a productivity platform that allows for centralized workflow management for companies of different sizes and types. The company was founded in 2015, in New York, by co-founders John Furneaux and Eric Typaldos, with a purpose to improve workplace productivity.
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Products and Services of Hive
Hive offers software for project management and collaboration that integrates applications such as Google Drive, Jira, and One drive and numerous more. Their platform also makes it easy to download desktop apps, as well as import easily from previous tools like Smartsheet, Basecamp, and Trello. Their services are packaged for marketing agencies, education, project managers, operations, agencies, and startups.
Compliments, complaints, and tips for Hive
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Last update: March 2026
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Review with most votes
Mixed feelings about Hive
I've been using Hive for a few months now and I have to say, I'm pretty pleased with the service. The app is easy to use and navigate, and it's convenient to be able to access m... Read onBy: Raphael Heidenreich