Orchard Labs Reviews
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iPhone 13 black Like New
I gotta tell ya, that black iPhone 13 from Orchard Labs was incredible! It seriously looked brand spanking new, not a scratch in sight. When I first got it, I didn't even turn it on right away. I just wanted to see what their Like New phones were all about. And let me tell you, I was super impressed by the condition. I've already been telling all my friends about Orchard Labs, especially with their awesome prices. Highly recommend them if you need a new phone!
iPad 7 purchase
This was actually my fourth time ordering a used electronic device, and I gotta say, I'm pretty impressed. The iPad 7 I got was in great condition, just like they said on the website. Even after using it for a few weeks, everything's still working perfectly. The delivery was right on schedule and their communication was really good. All in all, I'm really happy with my purchase from Orchard Labs.
Purchased multiple phones for kids
I've bought a bunch of phones from this company for years now, and I've always been happy with what I got. The phones show up quick, work great, and give me good bang for my buck. As a parent of two kids who are always losing or breaking their phones, it's nice to have a trustworthy supplier that sells good quality used phones.
Smartphone purchase
I bought a smartphone from Orchard Labs and it came earlier than expected, in perfect condition. Switching my data over was super easy, but I did have some trouble with the Bluetooth connection cutting out. I contacted Orchard Labs' support team and they gave me three solutions to try out, which ended up fixing the problem. They were really nice and helpful, and I was happy with how everything turned out.
Refurbished iPhone purchase
I got a refurbished phone recently and it's awesome! It looks practically brand new, all clean and shiny. The screen protector was already installed and there weren't any bubbles! Plus, it arrived really quickly and shipping didn't cost me a thing. I'm really pleased with my new phone, thanks to Orchard!
New phone with Sim card
I just got a new phone with a SIM card from here, and it was my second time buying an iPhone from them. The service and customer support were awesome, so convenient!
Phone purchase
I recently got a phone from Orchard Labs and the whole experience was great. The phone was in awesome condition and it was exactly what I was looking for. I also sold my old phone to them and got a good price for it. They kept me updated and communicated well throughout the whole process.
Cell phone purchase
I recently bought a cell phone from this store, and I'm really impressed with how everything went down. Ordering was quick and simple, and the phone turned out even better than I expected. I've gotten phones for myself and my family members here, and they've all been in great shape. The prices are fair, especially for phones that look almost new. I like that this company gives a more eco-friendly way to buy phones and has cheaper options than buying brand new. I'm definitely going to keep coming back here for phones.
New phone
I recently got a new phone from this place and I'm loving it! The customer service was top-notch and I totally trust them. I always get my phones from here because they always arrive in perfect condition. And if anything happens, you can easily send it back for a replacement. Plus, I even got a cool upgrade and free shipping for repairs. How awesome is that?
Replacement iPhone with non-genuine parts
The iPhone I got from Orchard Labs was supposed to be "Like New," but turns out the screen and battery were actually replaced with knock-off parts. They didn't tell me this until after I received it, which seems pretty shady to me. I thought they were all about honesty and quality, but I guess not.
In-person visit at a physical store
During my recent trip to Liberty Village, I met this super helpful customer service rep. They really knew their stuff and took the time to listen to what I was looking for before suggesting the perfect product. I felt good about my decision thanks to their expertise. I had a great time and definitely would tell others to check them out.
Used phone purchase
The phone I bought used was exactly what the seller said it was - in 'Like New' condition. It came quicker than I thought it would, and they kept me in the loop the whole time. They even sent me a text to let me know it was coming, and another one to make sure I was happy with it.
iPhone SE 2022 purchase
I recently bought the newest iPhone SE from Orchard Labs and I'm really happy with my purchase. The phone came quickly and was exactly what I expected. It's been working perfectly since I started using it. The only problem I had was that the clear phone case was missing from my order. But when I contacted customer service, they fixed it right away and sent the case to me.
Smartphone purchase
I recently bought a new smartphone from Orchard Labs, and I was really happy with the whole experience. The staff there was super helpful and knowledgeable, so it was easy for me to pick out the perfect phone. Plus, the pricing was really fair and competitive, so I felt like I got a good deal. My new smartphone came quickly, and when I had a little hiccup with a discount code and gift certificate, the customer service team got it sorted out right away. I had a great time shopping at Orchard Labs, and I would definitely tell my friends to check them out if they need any electronics or services.
Phone purchases
Orchard Labs is the best when it comes to quality and accuracy in their product descriptions. I've bought several phones from them and every time, it feels like a brand new device. Their assessment of the phone's condition is right on the money, so you can rely on them completely. I strongly suggest Orchard for anyone in search of a trustworthy place to purchase refurbished phones.
Electronics
I went to the store the other day to buy some electronics and it was really awesome. Right when I walked in, a super friendly guy greeted me and helped me out a ton. He made sure I found exactly what I needed and even checked in later to make sure I was happy with everything. The service was top-notch and I left feeling really good about my new stuff.
iPad Pro purchase
I recently got the new iPad Pro and I'm really excited about it. The people over at Orchard Labs were awesome and really knew their stuff. They helped me pick out the perfect one and I'm thrilled with my choice. The iPad Pro looks like it just came out of the box, it's in amazing condition! I've bought iPhones from them in the past and they were top-notch too. All in all, Orchard Labs gets a huge thumbs up from me!
Quick online purchase
The online buying process was fast and easy, which was super convenient because I could get what I needed without having to go out. But man, I was bummed when my order took way longer than I thought to get to me. It ended up being 10 whole days before I finally got my package in Los Angeles. And then, to make matters worse, the link they sent me in the email with setup instructions didn't even work - it just led me to an error page. So annoying! I had to look up all the info on my own. Overall, online shopping is cool and all, but slow delivery and wrong info definitely put a damper on things.
Phone purchase
I had a great experience with Orchard Labs. Their pricing was clear and easy to understand, which I really appreciated. The service they provided was reliable and quick, making it super easy to buy from them. When the phone arrived, it was in awesome condition, almost like new, which was even better than I expected. The only downside was that the battery was completely dead when I got it. It would have been nice if it was at least 20% charged to help it last longer. But overall, I'm happy with the product quality and I'll definitely be thinking about buying from Orchard Labs again down the road.
Refurbished phone purchase
Wow, I was so surprised to see my phone arrive earlier than I thought it would! I was really excited about it! It looks exactly like the pictures online and the battery life is great - I don't have to charge it in the middle of the day. I chose to get a refurbished phone to save some cash, and it's been a good choice so far. I'm hoping it continues to work well after the warranty expires!
Review with most votes
Used phone and charging cable
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