PastBook - Overall Rating based on 53 reviews
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Photo book memories
I just love my photo book memories from PastBook. It's really cool how everything is organized by month and year, it's like taking a trip down memory lane every time I look through the pages. Some of the people in the pictures are no longer with us, so it's bittersweet but also heartwarming to reminisce about them. PastBook is like a treasure trove full of irreplaceable memories!
3193301
This is a printing service. They do a good job of printing but a poor job of editing. It is all up to the user. You are paying for a service that you are the one responsible for the product. It is hard to believe PASTBOOK does not review or make recommendations to improve your pastbook. Duplicate photos, poorly positions photos are some of the issues. PASTBOOK only stands by it's printing, the book layout is all you. Buyer beware.
Wrong Cover was sent on our album,,,what can be done ?
Pastbook
Liked the idea of the book...however...tried three times to get rid of duplicate pictures...thought I had finally before placing order... ..however, book has approx. 20%...or more..duplicates. quality is ok...not great. Wouldn't order again.
Pastbook
They ripped me off. I paid $2 extra for "MY PASTBOOK" NOT to appear on the cover, it did, & they refused to correct the error.
2 pastbook albums
I have ordered and paid for 2 past books, but only one has arrived. It’s been several weeks since I received the first one. I’ve asked for a status of the second one, no replies. I’ve send another email, then another. I used also contact on their website, zero response, as well as their Facebook and Instagram page, no response what so ever. I’ve aksed then for a refund, but didn’t get any response either. Now I don’t have the product I have order, nor I have 70 Euros I paid. And customer service aweful, they ignored all my requests! I will never ever recommend it to anyone!Pastbook
The book is adequate but the company is untrustworthy They claimed I ordered two books, but show no proof I can imagine they sent some update, add-on, or delivery progress email which I clicked on and they recorded as a sale That is phishing Even more egregious is they promised to refund me so requested I cancel my dispute with Amex They never refunded and have been unresponsive to my emails Avoid like the plague
Photobook
Ordered and paid for but not shipped or delivered.
hard copy pastbook
Fantastic, very high quality print, including comments for each photo. My book covered around 8 years photos and so saved me creating a print album because most of us never revisit computer images. Delivery well on time - would totally recommend based on my experience.
Pastbook photo book
spent almost $100 on photo book. when arrived, the photos were so dark you couldn't see the subjects. I know the actual photos are not this dark. I took them. This is a processing problem. when I complained I was asked to send photos of the photos in the book. I sent them. Nothing. when I complained again, I was asked to send photos of the photos again. THIS IS ABSURD. I either want the book done again with proper exposure or I want my money back. Bad product, obstructive help services. don't waste your money onthis.
Had the same problem. How did you get a customer service number to place your complaint?
memory book
This arrived today....and after a year of COVID 19 pain and anxiety this was the best gift ever!!!!
Filled with photos of our trips around the world, the 11 grandchildren and 2 super nephews.....
Being isolated for 10 months away from family and friends....this was the best day all year!!Placed an order on 22 Dec 20. Was told that shipment was out for delivery on 31 Dec 20. Till date, 10 Jan 21, delivery not made and now your helo desk has stopped responding to my mail.
Shame.Photo book
I ordered a photo book. No confirmation email, but my credit card was charged. Right after that charge, I had someone hack my account charging multiple things. I contacted past book to cancel my order and they would not. I doubt I will even get a book and money was stolen from me because their scam website is not secure.
Hardback Pastbook for Facebook
I ordered a book on December 18th. Today is December 26th. I'm not upset that I haven't received it but I am upset that they was Drew the money in my account and I never received a confirmation to my email.
Pastbook
I am extremely satisfied with the entire experience. I am blown away by the incredible quality of the book. There's no question I will indeed be ordering more of them.
I just received some strangers book!!! Someone else has MY book that I’ve already been charged for! The mistake is forgivable- but no phone # on your sight to contact someone is NOT! Please call me at 480-227-8742 to make this right for me and thee person who’s book I have!!!
Please email me who I can CALL to speak to about the fact that I received some strange family’s book - and how to receive mine that I’ve already paid for!
FB PASTBOOK
My book was two days later than it said it would be but considering it said the pandemic might have an impact on arrival, I was very pleased. Ordering was great and pricing not outrageous. The book is awesome and has a great variety of photos over the time frame. I would definitely buy again.
Hard cover photobook
Extremely long wait for delivery. They cropped all my photos and cut off most important parts. Blurred out sides if photo didn’t fit page they need a format to fully print iPhone pictures. Paid. $45. Not worth it. Also customer services still hasn’t called or returned email Do not use them
Same thing happened to me! Expanded blurry, cut off photos. I sent all the pics as they were on my phone and what they looked like after being expanded. 85% of the book is BAD! They emailed me but are not willing to make this right! Horrible experience..
Small photo book
I received my passbook today and was quite pleased. It had all the pictures I chose including the cover photo. I had no duplicates and no blurry pictures. My only complaint is that some of the pictures were darker than they were on Facebook. It took way too long to receive my past book however. I was promised a quicker delivery date. I think it came from the Netherlands. Overall I feel it was worth the money!
ALBUM
I PAID THROUGH IDFC FIRST BANK
UPI/MOB/008109964919
RS 4300 .00 ON 21 MARCH 2020 TILL DATE I DID NOT RECEIVED MY ALBUMCan my book I was working on come back
PastBook
Delivery time and quality of pages were satisfactory. However the color quality of the pictures was NOT satisfactory.They were washed out - over exposed! I have done photo books on Apple so I know what the color quality should be like and this was far from satisfactory plus Apple books are less money. I did this FB offer only out of convenience. My other complaint is that a number of pictures were taken out of my photo storage (from my phone) and used without my knowledge or permission. This is my personal property and out of bounds for public viewing! I would not use this company again.
SIR I PAID THROGH idfc FIRST BANK BY TAPPING PAY IN ON 21 MARCH 20 UPI/MOB008109964919 OF AMOUNT RS.4300.TILL I DID NOT GOT MY ALBUM KINDLY SEND MY ALBUM
TO THE BELOW POSTAL ADRESS
VEERABHADRAPPA. BANAGARASHETTAR
KRISHNAGIRI, KUSHTAGI 583277
DT . KOPPAL STATE :KARANATAKA: INDIABest of Facebook 2010-2019
Liked the format, hard cover, fact that it included the dates of pictures and my comments about each pic. But a lot of the pics were dark and quite a few were blurry. Not sure I got my moneys worth.
Pastbook
Positive, the way it was bound.
Negative - The front page is not the picture I wahted.
Some of the pictures were cut and the heads are off the picture. Too many pictures were repeated and a waste of page. Some of the pictures, the colors are not sharp and are too small.
It is too expensive for what I got.Ripoff like my bra
I placed a order for 2 small books but it wasn’t confirmed so I placed another but I think it was for one. I don’t want 3 but I bod want to see them. Please let me know if order went through
Review with most votes
Past book
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