PastBook Reviews

: 43
70% Would buy here again

Most relevant positive review

  2024-03-30
One pic per page
I was only able to put one picture on each page. The instructions didn't say how to add more...Read on
Yvette

Most relevant negative review

  2021-05-18
Pastbook
Liked the idea of the book...however...tried three times to get rid of duplicate pictures...thoug...Read on
L. Mayberry

Review with most votes

  2020-06-03
ALBUM
I PAID THROUGH IDFC FIRST BANK UPI/MOB/008109964919 RS 4300 .00 ON 21 MARCH 2020 TILL DATE I D...Read on
Veeresh

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    Photo book

    I ordered a photo book. No confirmation email, but my credit card was charged. Right after that charge, I had someone hack my account charging multiple things. I contacted past book to cancel my order and they would not. I doubt I will even get a book and money was stolen from me because their scam website is not secure.


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    Hardback Pastbook for Facebook

    I ordered a book on December 18th. Today is December 26th. I'm not upset that I haven't received it but I am upset that they was Drew the money in my account and I never received a confirmation to my email.


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    Pastbook

    I am extremely satisfied with the entire experience. I am blown away by the incredible quality of the book. There's no question I will indeed be ordering more of them.

    I just received some strangers book!!! Someone else has MY book that I’ve already been charged for! The mistake is forgivable- but no phone # on your sight to contact someone is NOT! Please call me at 480-227-8742 to make this right for me and thee person who’s book I have!!!

    Please email me who I can CALL to speak to about the fact that I received some strange family’s book - and how to receive mine that I’ve already paid for!


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    FB PASTBOOK

    My book was two days later than it said it would be but considering it said the pandemic might have an impact on arrival, I was very pleased. Ordering was great and pricing not outrageous. The book is awesome and has a great variety of photos over the time frame. I would definitely buy again.


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    Hard cover photobook

    Extremely long wait for delivery. They cropped all my photos and cut off most important parts. Blurred out sides if photo didn’t fit page they need a format to fully print iPhone pictures. Paid. $45. Not worth it. Also customer services still hasn’t called or returned email Do not use them

    Same thing happened to me! Expanded blurry, cut off photos. I sent all the pics as they were on my phone and what they looked like after being expanded. 85% of the book is BAD! They emailed me but are not willing to make this right! Horrible experience..


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    Small photo book

    I received my passbook today and was quite pleased. It had all the pictures I chose including the cover photo. I had no duplicates and no blurry pictures. My only complaint is that some of the pictures were darker than they were on Facebook. It took way too long to receive my past book however. I was promised a quicker delivery date. I think it came from the Netherlands. Overall I feel it was worth the money!


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    ALBUM

    I PAID THROUGH IDFC FIRST BANK
    UPI/MOB/008109964919
    RS 4300 .00 ON 21 MARCH 2020 TILL DATE I DID NOT RECEIVED MY ALBUM

    Can my book I was working on come back


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    PastBook

    Delivery time and quality of pages were satisfactory. However the color quality of the pictures was NOT satisfactory.They were washed out - over exposed! I have done photo books on Apple so I know what the color quality should be like and this was far from satisfactory plus Apple books are less money. I did this FB offer only out of convenience. My other complaint is that a number of pictures were taken out of my photo storage (from my phone) and used without my knowledge or permission. This is my personal property and out of bounds for public viewing! I would not use this company again.

    SIR I PAID THROGH idfc FIRST BANK BY TAPPING PAY IN ON 21 MARCH 20 UPI/MOB008109964919 OF AMOUNT RS.4300.TILL I DID NOT GOT MY ALBUM KINDLY SEND MY ALBUM
    TO THE BELOW POSTAL ADRESS
    VEERABHADRAPPA. BANAGARASHETTAR
    KRISHNAGIRI, KUSHTAGI 583277
    DT . KOPPAL STATE :KARANATAKA: INDIA


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    Best of Facebook 2010-2019

    Liked the format, hard cover, fact that it included the dates of pictures and my comments about each pic. But a lot of the pics were dark and quite a few were blurry. Not sure I got my moneys worth.


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    Pastbook

    Positive, the way it was bound.

    Negative - The front page is not the picture I wahted.
    Some of the pictures were cut and the heads are off the picture. Too many pictures were repeated and a waste of page. Some of the pictures, the colors are not sharp and are too small.

    It is too expensive for what I got.

    Ripoff like my bra

    I placed a order for 2 small books but it wasn’t confirmed so I placed another but I think it was for one. I don’t want 3 but I bod want to see them. Please let me know if order went through


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    Past book

    Purchased my book 23days ago and still awaiting its arrival. Cant seem to find contact details or email to get in touch with them

    Is it a scam?


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    Book

    My book was not set up the way I wanted it to they had too many repeated photos there and didn't add on my update photos I had enough pictures to complete the book but they didn't do that


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    april 2020

    Nice looking book with quality paper and solid binding...I do not like that the pages are black, some of the photos are small and all the photos are not as sharp as I think they should be.....a few were duplicated 2 & 3 times....probably my fault as I didn't know how to edit them via my phone...But other than that, I am pleased that the book looks so nice, even though a little out of chronological order....I plan to write on the pages to identify places and things...

    I had too many repeats on pictures most of my update pictures was not put on there. I would like to talk with manager if possible

    I had too many repeats on pictures most of my update pictures was not put on there. I would like to talk with manager if possible

    Past book of 10 years yet not received payment made by me in march2020

    I like to talk with manager of india for facebook past book,which not received by me.when & How I will receive my past book of 10 years,inform me soon,Thanks

    I recieved a question "How likely am I to recommend PastBook to a Friend"
    I was leary about ordering a Book, but after reading comments I decided to order one. I am so happy I did. It only took 8 days for me to receive it, and it is beautiful. Well worth the money, no duplicates, and the pictures are great. And I don't have to put the pictures in an album.
    I

    I made one book n loved it But the pics r TOO SMALL for old eyes. Anxious to make a 2nd n probably 3rd one but ur putting up the same photos n stuff Ive deleated. Come on ! Its a Good Product. FIX IT PLEASE!

    1st book good. 2nd book charged twice
    And refuses to refund. Don't order!


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    IWBook_11.69by8.267

    Very Very POOR quality! when opening the book it fell apart and the pages started falling out!

    I DO NOT recommend buying this PastBook! Big Waste of money!!!!!!


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    2020 Business Page

    PastBook has sent me countless emails that they will reprint this book that had some of the pictures tops cropped off. they sent me a link to edit and said when that was done they would reprint it After i sent the the edited link they wrote to me over six times asking if this was the correct link. Six times I answer them it IS the correct link. the last correspondence was days ago and I have not heard from them since. Not happy!

    Karen 04-04-2020
    A total scam, but took the money and no book, no contact, tried for months, nothing, kept taking money out


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    2019 Delux Hardbound Pastbook

    I paid the money in good faith. I was told the order was processed and the book was on the way. I never received it an phone calls regarding the issue have proved fruitless. These guys should be prosecuted to the fullest extent of the law.

    My pastbook arrived yesterday and I am thrilled. Your product far surpassed my
    expectations. I am so pleased with the quality and love the pictures you chose.
    I enjoyed reviewing my last 10 years with so many memories.
    Thank you so very much.


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    PastBook 2019

    Paid for but never received. Company will not answer emails or phone call. SCAM


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    Hardcover Photo Book

    Very disappointed...paid extra for the hardcover book, but the cover detached from the photos (unbinding) immediately upon opening it. My fear at this point is that the photos will begin to detach. I reached out to the company twice and have yet to hear from them. I have contacted my credit card company to dispute the charge. I intend to get my $81+credited.


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    3 photo books - $225

    Don't order unless you want to spend your money for nothing.
    Don't order! I ordered 3 books, about $225, worth of books. In about two weeks (1) book arrived which I received at home. A couple of days later I wondered why my other two books had not arrived. I e-mailed Past Book asking where my (2) other books were. They e-mail back to me that all (3) books were delivered. Told me to ask the neighbors if they received them. They had not. Asked me if my address was correct. Obviously it was as (1) book did arrive. This company is unreliable. It is located in Amsterdam, does not answer their phone at anytime, does not return e-mails. I have filed a claim with my credit card companies, BofA and American Express which I purchased them on. It appears Past Book does not care if you received the books or not. Terrible service and terrible company. Read the negative reviews!


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    Pastbook

    Ordered on 22nd December 2019 still not received it, paid 44 pounds, no reply to my e mail, scam, don't ordet


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