TicketSmarter - Overall Rating based on 20 reviews

95% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-25
Easy ticket purchase

Buying the ticket was so easy, just a smooth process all the way through. Going from the website to getting my ticket was seamless, didn't have any problems at all. The con... Read onBy: Metz

Most relevant negative review

  2024-03-31
Ticket issue, AXS, The Orion,

Hey everyone! I ran into a major issue with my tickets from this ticket website. They totally dropped the ball and couldn't even get me my tickets, so I ended up going to A... Read onBy: Q. Hauck

Review with most votes

  2022-12-12
tickets for Metalica 2023

I was disappointed that I tried to buy tickets from my phone for the Metallica show. I clicked on ticketmaster web link (so I thought) went through the process and once I looked... Read onBy: patrick

Reviews (20)

  (11)

 (7)

  (1)

  (0)

  (1)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Easy ticket purchase

    Buying the ticket was so easy, just a smooth process all the way through. Going from the website to getting my ticket was seamless, didn't have any problems at all. The concert was fantastic, so happy I went. Looking back, I could've picked a better seat, but that was my mistake! In general, it was a really good experience. Keep it up!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    First-time ticket purchase

    As someone who was using the platform for the first time, I gotta say I was kind of nervous at the beginning. I got a little confused when my tickets didn't show up right away on my phone, and I didn't really know how the live code thing worked. But with some help, I figured it out and was able to get my tickets and go to the event. Neil and the band put on an incredible show that made the whole night unforgettable. Thanks for letting me be a part of it.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Gospel concert tickets

    The ticket prices kind of took me by surprise, but honestly, it was totally worth it. The gospel artists they had lined up were amazing, and my mom had a blast at the event. She was especially thrilled when Shirley Caesar came out to perform last. The vibe and energy of the performances really made the ticket prices feel worthwhile.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Ticket issue, AXS, The Orion, better price, better seats, credit card credit

    Hey everyone! I ran into a major issue with my tickets from this ticket website. They totally dropped the ball and couldn't even get me my tickets, so I ended up going to AXS, the ticket provider for The Orion where the event was taking place. It's crazy right? Turns out AXS had more affordable prices and superior seats for over $100 less than what I originally paid. And to top it off, I'm still waiting for a refund on my credit card from the other site. So frustrating, definitely a lesson learned to be more careful as a consumer!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Aaron Lewis concert

    Aaron Lewis put on an amazing concert at this spot in NY! His songs are top-notch and he really knows how to get the crowd hyped up. If you ever get the opportunity to see him live, go for it! You won't be disappointed.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Concert Ticket Purchase

    I just bought concert tickets through this site for the first time and it was a pretty good experience. The event I went to was awesome, with a huge crowd and some really great performances of my favorite songs. While I had a blast at the concert, I was a little worried about getting my tickets. I didn't receive the barcode until the day before the event, which made me a little nervous because I would have liked to have them sooner. But in the end, everything worked out fine.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Ballet tickets

    I got these tickets for a ballet show and it was amazing! We were in the front row, but the orchestra box was blocking our view of the dancers' feet. So annoying! But the ballet itself was still really awesome! The dancers were incredible and the costumes were beautiful. Overall, we had a great time.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Ticket experience

    The ticket process went smoothly and it was easy to follow along. I got to see this awesome show with killer sound and lighting that really set the mood. The place had such cool vibes that made it all even better. But there was one big problem - trying to get back inside was a total mess. The ink stamp they gave me was a disaster to remove, making things way more complicated than they needed to be.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Concert ticket purchase

    The concert was amazing! The bands killed it, and the lighting and sound quality were top-notch. But the meet and greet afterward? Total letdown. We were told the band would come back out, but they got kicked out of the venue. Big bummer. On a brighter note, the person selling Loveless merch was fantastic. They really stood out and deserve some credit.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Ticket purchase for concert

    I recently bought tickets for a concert online. I was so happy with how easy it was to get my tickets. Usually I have to dig through my emails to find them, but this time they sent me a link in a text a week before the show. That was a lifesaver for me, I tend to forget things. They also gave clear directions on how to get the tickets, even suggesting to print them out just in case the venue didn't have a scanner. I gotta say, getting those tickets right before the concert was a really great and hassle-free experience.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick Ticket Delivery

    I just bought some tickets on this site and got them real fast. But oops, I messed up and got tickets for the wrong city. Couldn't switch the funds to get tickets for the right city, so I just gave them to my nephew who lives there. Ended up buying different tickets for my city from another provider.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Billy Idol Concert Tickets

    I just bought tickets for my husband's birthday present to see the Billy Idol concert. My sister ended up deleting the confirmation email by mistake, but when I contacted customer service, they were super helpful and were able to resend the tickets to me. The concert itself was awesome, and our seats were just right!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Rolling Stones Concert Tickets

    I recently bought tickets for the Rolling Stones Concert at Met Life Stadium. The concert was amazing! The online experience was actually better compared to the other popular ticketing platform. Even though I ended up downloading my tickets from the other website after purchasing them from this one. I'll definitely use this platform again if they continue to offer competitive prices.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Great concert, venue, lack of clarity in seat placement

    I went to a concert recently and it was awesome! The venue was amazing and it totally set the mood for the whole event. The only problem was our seats. We were told we'd be in row G, but we ended up all the way up in the back in the gallery section. It was a bummer because we were excited about being closer to the stage.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Matt Rife comedy show tickets

    I had a smooth experience buying tickets for the Matt Rife comedy show on this platform. I was having some trouble at first finding tickets online until I found this website. The site was easy to use, the prices were better than other options, and the whole process was quick. Watching Matt Rife perform live was awesome. He was really engaging on stage, connected with the audience, and his jokes were both funny and relatable. I'd definitely go to another show!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Concert Ticket Purchase

    I went to an amazing concert recently and it was definitely worth the money. Everything went smoothly, from buying tickets to finding parking and entering and leaving the venue. The staff there were really helpful and check-in was quick. ERNEST, David Lee Murphy, and Brooks and Dunn put on fantastic performances with hardly any breaks in between sets. Their energy and passion on stage were truly unforgettable. Brooks and Dunn's tribute to Texas and Houston was moving, and their closing performance of "Only in America" was amazing. The patriotic display had everyone on their feet. Overall, it was a fantastic concert experience that I'm so glad I got to be a part of.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Concert tickets

    I went to a concert with my lifelong friends and it was so easy to download the tickets. We got in super quickly too. It was a really great experience, thank you!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    NBA game tickets

    Google brought me to your website when Ticketmaster rejected my attempt to buy tickets for the 76ers game. I was stranded outside, but your quick and simple service saved our family trip. Thanks a lot!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Family fun at the event

    My family had such a great time at the event! It was their first time going and they were so excited to be there. My grandson even got a picture with the mascot, which made it even more fun. We had an awesome, fabulous, and super exciting time together. We're definitely planning on coming back every year.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    tickets for Metalica 2023

    I was disappointed that I tried to buy tickets from my phone for the Metallica show. I clicked on ticketmaster web link (so I thought) went through the process and once I looked at my email it said ticket smarter. I then read reviews really quick, went back to my phone and sure enough the address box had ticketsmarter. these guys are sneaky crooks. I have called my CC company and canceled this transaction due to the reviews, and lack of communication of ticketsmarter. If I buy tickets and spend over 2k with apparent insurance, I want my tickets before the day before. Definitely going to be more cautious of the bottom address box compared to the link I clicked on from here on out. Crooks!!!