Uniplaces49 reviews
This score is based on 49 genuine reviews submitted via US-Reviews since 2023.
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I had the worst experience with Uniplaces! They said they would assist with check-in and address any problems, but it was a disaster from the get-go. When we got to the room, we realized we couldn't even use the fridge. On top of that, the only water available was cold. We reached out multiple times through their website, but they hardly bothered to reply, and there's no phone number to call. Absolutely no help when we really needed it. Don't deal with the stress, look for somewhere else to stay.
Booked a stay
My time with Uniplaces was awesome! Booking was a breeze and the customer service was incredibly helpful. The prices were fair and I got all the information about my stay quickly. I will definitely book with them again!
Online accommodation booking
I can't believe how bad my experience was with this service! It was a total disaster. Their customer service was basically invisible - no help at all. I had to figure out everything on my own since they weren't willing to lend a hand. It was just awful!
Fast booking process
I found a simple booking platform, but the payment details were a little unclear and I wasn't able to contact the landlord before booking. Despite that, my experience has been pretty good overall.
Real home opportunities, confirmed booking
I was really happy with the real home options that Uniplaces had. Booking was easy and I got confirmation right away. What I really liked was that Uniplaces didn't just talk the talk, they walked the walk too. The cost was a little steep, but worth it compared to hotel prices. Plus, the chance of getting cash back was a nice little bonus. Overall, Uniplaces was way better than badi.com.
Misleading advertising, poor living conditions, difficult landlord contact.
The pictures on the website made the apartment look way better than it actually was. When we got there, it was a mess and we couldn't even get a hold of the landlord. We tried to get our money back from both the landlord and Uniplaces, but they said we had no reason to complain. We showed them tons of pictures proving how bad it was, but they still said no. We had no choice but to stay since we already paid for the first month and didn't get our money back. It was awful, and I really don't recommend using this service.
Easy rental agreement
I was so surprised when I got my rental agreement from the landlord so quickly - like, in just 24 hours! But man, the fee I had to pay was way too high. And on top of that, I had to hand over a bunch of months rent upfront without even seeing the apartment first. That's just not cool. Now I'm just hoping that everything goes well when I move in next September.
Fortnightly contract payments
When I was booking a place on this site, it was kind of confusing and irritating. There's a section on the website for contract types, but it was hard for me to figure out what payments I needed to make before finalizing my booking. This was a big deal for me because I wanted a place with a bi-weekly contract. It would make things easier if the platform could give a breakdown of what payments are needed before booking, especially the first month's rent.
My Experience with Uniplaces
I have been a client of Uniplaces for over a year now and I have been extremely satisfied with my experience. The platform is user-friendly and easy to navigate, making it easy for me to find and book apartments for my university stays. The listings are accurate and the photos give a good representation of the apartment, which is something I appreciate.
The customer service team is also top-notch. They are always quick to respond to any inquiries or issues that I have had and they have always been able to resolve them to my satisfaction.
One of the things that I love most about Uniplaces is the flexibility they offer. I am able to book apartments for short-term stays, which is perfect for my university needs. They also offer a variety of different types of apartments, so I am able to find something that suits my budget and preferences.
Overall, I highly recommend Uniplaces to anyone looking for a reliable and efficient way to book apartments for their university stays.
About Uniplaces
An online marketplace is defined as a form of an e-commerce site, where many third parties offer services or products information, while the operator of the marketplace processes transactions. Online marketplaces are the main type of multichannel e-commerce and a way that streamlines the production process. Usually, online market places work in such a manner that consumer transactions are processed by the operator of the marketplace and then fulfilled and delivered by the participating wholesalers or retailers.
About Uniplaces
Based in Lisbon, Uniplaces is an online market place that specializes in booking accommodation for students. It was launched in 2012 by Mariano Kostelec, Ben Grech, and Miguel Amaro. The platform had as of October 2015, served students from over than 140 countries who have booked for over 500,000 total nights. The three co-founders of the company met at King's College London and the University of Nottingham. The co-founders took part in Lisbon's startup weekend, creating the platform's first version.
Products and services of Uniplaces
Uniplaces launched as a platform having university-specific research, permitting students to search directly for properties that are suitable for their university. Currently, the site is free for real estate agents and landlords to add any property listing, and also student searching for accommodation aren't charged. The platform charges a commission of the total contract value to the property manager while the student is charged a service fee after a booking is accepted.
Compliments, complaints, and tips for Uniplaces
The site has been subject to criticism. It has explicitly been condemned for applying Guerilla marketing tactics, which comprise of activities such as posting links to offers on its sites to multiple Facebook groups that deal with apartment offers in Germany. The company also uses some well-received tactics, such as providing universities with customized accommodation portals, and in turn, the universities directly promote to their students. If you have used their products, leave a review on allreviews.ca.
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Categories Uniplaces
Services | Online Surveys & Panels
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Last update: December 2025
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Review with most votes
My Experience with Uniplaces
I have been a client of Uniplaces for over a year now and I have been extremely satisfied with my experience. The platform is user-friendly and easy to navigate, making it easy ... Read onBy: Amanda Kuvalis