Barceló Hotel Group7 reviews
This rating is based on 7 genuine user reviews submitted directly through US-Reviews.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Barcelo Hotel, Guatemala City
I booked at room at Barcelo, Guatemala City for March 19th 2025 through Expedia.com for one night. I was not able to make it to the hotel on March 19th due our bus being turned around at the edge of the city by massive demonstrations, road blockages and fires. I contacted the only number I had while in transit for the concierge desk and informed them we couldn't enter the city. The concierge referred me to another number which did not pick up. I contacted the hotel via email upon my return home and have been told they could not refund the night's charges. It was booked as "non-refundable" but demonstrations with police blockades and fires might be a good reason for an exception. I will never stay at another Barcelo on any trip in the future,
Hotel booking in Mexico
Oh my gosh, it was seriously terrible! I booked a hotel in Mexico and it was just awful. I had to sleep on the floor for four nights straight. Ew, so gross. Don't even think about booking with them, seriously. Trust me on this, alright?
Stayed at a hotel chain before
The food was just okay, the rooms were meh, the pool was small, and don't even get me started on the all-inclusive upgrade - not worth it at all.
Rats at a beach hotel
Ew, I spent some time at this beach hotel and let me tell you, it was straight out of a horror movie! The room I got stuck in was infested with rats, I mean real rats running all over the place. I could hear them scurrying inside the walls and even caught sight of them in the room! It was beyond disgusting, I was in total disbelief. To top it off, they were even hanging out in the toilet! Like, seriously, how does that even happen? The whole thing was a nightmare, I couldn't wait to get out of there.
Family vacation in June
My family and I stayed at a hotel in Varadero, Cuba last month. It wasn't great because there were a ton of mosquitoes in our rooms. I tried my best to get rid of them, but my in-laws' kids got bitten a bunch, and one even got Dengue fever. The hotel staff, especially the Director, didn't do much to help, and that was really disappointing and annoying.
Travel booking disappointment
My experience with this company has been a total letdown. I was so excited for my first trip outside of the US, but ever since I booked it's been nothing but a hassle. I've been waiting for over a month now for a refund they promised me, and no one seems to know what's going on. It's frustrating not knowing what's happening with my money. And on top of that, the language barrier has been a nightmare. It's been tough to find someone at customer service who speaks good English. It's been a struggle getting the help I need. Overall, dealing with this company has been a huge disappointment and I won't be using them again.
The service need improvement alot
My last trip with Barcelo was Bulgaria for a family holiday. The travel agency is quite good and has the great offers that comes under the budget. also they have various themed options, which is attractive as hell
however, the services might be trouble part
About Barceló Hotel Group
There are many instances where fate or choice takes us out of our current residential area. In some cases, we might just be out for some fun, relaxation, and vacation. In other cases, we might be on a business mission towards the expansion of our company or a company we work for. Irrespective of the reason we are travelling, we are likely to need accommodation at our destination and a hotel comes to mind. Barcelo Hotel Group is one of the hotels you might want to consider when next you are travelling. Before patronizing them, however, you should read honest customer reviews of Barcelo Hotel Group to know what other people that have used their services are saying about them.
About Barcelo Hotel Group
Barcelo Hotel Group is a company that has hotels in various cities including Dubai, Istanbul, Punta Cana Bavaro Beach, Casablanca, Riviera Maya, Sharjah, The Canary Islands, Brno, Mexico City, Santo Domingo, Malaga, Madrid, Cairo, Barcelona, and Cancun. The company is dedicated to providing its customers with a great experience whether they are travelling for pleasure or business.
Services of Barcelo Hotel Group
Barcelo Hotel Group offers several services including accommodation for pets, families, couple, adults-only; as well as other services including Christmas, Weddings, Meetings, Spa, Free Wi-Fi, and Resort Credit.
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Contact Information
Villa Fontana, Club Terraza 300 mts al Sur
505 Managua
Nicaragua
Categories Barceló Hotel Group
Vacations | Sun & All-inclusive | Hotels & Cottages
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Letzte aktualisierung: March 2025