Expedia Reviews

: 15
7% Would buy here again

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Jerald Wood
Expedia is a trusted tarvel company which is seriously amazing if you ar looking for a one time solution for everything. There are so many good options also the customer-oriented services are too g...Read on
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Watson Hermann
I rented a car through Expedia recently and ran into a really annoying situation with the rental company I chose. I found a sweet deal with this one car rental place, so I went ahead and booked it ...Read on
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Jocelyn Stanton
My Aurora Tour experience in Yellowknife was a total letdown. Our guide said they'd send us awesome photos for free, but even after we gave our email and pointed out which ones we were in, we ...Read on
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Johnson
I just wanted to share with you all a recent frustrating experience I had when trying to cancel a reservation through Expedia. Even after going through all the right steps, like using their virtual...Read on
W
White
I gotta say, dealing with this travel booking service lately has been a complete disaster. They've messed up my bookings, had flight cancellations without letting me know until way later, and ...Read on

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    Overall really good services

    Expedia is a trusted tarvel company which is seriously amazing if you ar looking for a one time solution for everything. There are so many good options also the customer-oriented services are too good. they have cost-effective options and reaching hotels, airport, train stations etc . I like it so far and unlike other companies, this one is completed focused on offering the best deal and i find it comfortable. Also the access is fast and potential . Apart from good services and there are lots of options i find it really awesome
    the services are really nice and really good to be the best ones.


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    Car rental booking experience

    I rented a car through Expedia recently and ran into a really annoying situation with the rental company I chose. I found a sweet deal with this one car rental place, so I went ahead and booked it all on Expedia, even got insurance to make sure everything would go smoothly. But when I showed up at the rental spot to grab the car, I got hit with a bunch of extra fees and requirements that I wasn't expecting. The rental company basically forced me to buy more insurance from them, even though I already had coverage through Expedia. It felt like a sneaky move that caught me off guard, especially since Expedia didn't mention anything about it when I booked. I think Expedia should really think about not working with that car rental company anymore so other folks don't get hit with the same nonsense.


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    Aurora Tour in Yellowknife

    My Aurora Tour experience in Yellowknife was a total letdown. Our guide said they'd send us awesome photos for free, but even after we gave our email and pointed out which ones we were in, we never got them. I've tried contacting them multiple times with no luck, and it's really annoying considering how much we paid and how hard we worked to be on that tour.


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    Reservation cancellation issue

    I just wanted to share with you all a recent frustrating experience I had when trying to cancel a reservation through Expedia. Even after going through all the right steps, like using their virtual app, contacting the hotel directly, and getting approval for a refund through chat, I still haven't received my $600 refund. It's pretty disappointing to see Expedia drop the ball on customer service and not resolve this issue quickly.


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    Travel booking

    I gotta say, dealing with this travel booking service lately has been a complete disaster. They've messed up my bookings, had flight cancellations without letting me know until way later, and just overall shown a remarkable level of incompetence. It's been a huge pain trying to get things sorted out too, with Expedia and the airline playing the blame game and me stuck in the middle. I spent hours on the phone with Expedia for nothing, no resolution in sight. It's disappointing since I used to depend on them for all my travel stuff, but looks like I need to look into other options now.


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    Booking Flight Experience

    Expedia really tried to play me when I booked a flight on Korean Air for $1,000. They told me my seat couldn't be confirmed until the day of departure because I got a 'discount' ticket. I called Korean Air myself, and after a quick 3-minute chat, they sent me my eTicket right away. Expedia straight up lied to me and tried to scam me out of an extra $300. I'm not messing with them again!


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    Trip booking mishap

    I just booked a trip using this online travel agency that promised to be a convenient one-stop-shop for everything I needed. But, boy was I wrong! When I tried to make a tiny change to my hotel reservation, I was hit with some unexpected news. Apparently, if I made that change, it would void out the travel insurance I bought for the whole trip. Not only was this super annoying, but it also turned out to be really expensive because I had to buy insurance all over again just for that one little adjustment.


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    Package booking with travel website

    I just booked a trip through a travel website and man, did I have a rough time. Missed my first flight, then tried to hop on the next one by myself, but turns out my trip got canceled. Dealing with customer service from both the website and the airline was a total mess. I was stuck on hold for over an hour, had to make a bunch of calls just to figure things out. The lack of clarity and responsibility was such a letdown, really got me all worked up.


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    Car rental booking issue

    I booked a car rental in Phoenix through Expedia, but when I got to Hertz, they wouldn't honor the rate. Expedia said they would reimburse me the difference, but they never followed through. I have evidence of our agreement and messages confirming the rate and refund, but both Expedia and Hertz didn't seem to care. I won't be using either of them again.


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    Difficulty canceling reservation due to upcoming weather

    I tried so many times to cancel my reservation on Expedia because of an upcoming nor'easter storm, but every time I entered my itinerary number, the system didn't recognize it. Now I'm stuck after spending a lot of money. Just a heads up, if you decide to use Expedia, do it at your own risk. I ended up losing a good amount of cash.


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    Car rental booking issue

    My experience with Expedia was just awful. I had a flight delay and needed to change the pick-up time for my car rental, but Expedia wouldn't help me out at all. They wouldn't even let me make the change myself. They ended up taking my money and didn't offer any help or service in return. It was really frustrating not getting any customer service or flexibility, and I definitely won't be using Expedia again.


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    Booked a hotel stay

    I recently booked a hotel through this website and it turned out to be a pretty bad experience. Right after booking, I began receiving a ton of spam calls, and I have a feeling they might have sold my information. Plus, they promised that I could cancel for free up to 24 hours before the reservation, but when I actually tried to cancel, it was a no go.


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