Belvilla Reviews
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Reviews (26)
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Cancelled booking, no refund
I... rented this amazing apartment online and paid in advance. But, the day before my stay, they just canceled for no reason! They claimed they refunded me, but it's been over 6 weeks and I haven't gotten my money back. Isn't that shady? I'm really disappointed, Belvilla is a total scam!
Amazing two-week stay
We had an awesome time at this place! The apartment was super nice with a great layout, it was quiet, and we didn't have any trouble finding parking. We had everything we needed right there, or we could easily get it nearby. It had all the basics to make our stay super comfortable.
First time booking holiday rental
The website was pretty easy to get around and had some good info. But I was kind of bummed that we had to book from Saturday to Saturday because that's what the property owner wanted. It was a bit of a hassle, but the house and service were really great, so we decided to just go with it this time.
Family celebration ruined
I rented a big house for 24 people back in December to throw a party for my husband's 70th birthday with all our family. Everyone made sure to keep that weekend free. But then in April, I got a message saying they had to cancel our reservation because of some issues they were having. I tried asking for more info but got no reply. We had to wait almost a month to get our refund. The service was really terrible. We won't be using them again, that's for sure!
Booking got cancelled
So, I had this house with a private pool all lined up for months through this place, but then they went and canceled on us and only had some lousy options to offer. Had to scramble to find a new place on our own. And get this - we're home owners, so we get a 20% discount, but they wouldn't budge on giving us any extra discount for the hassle of the cancellation. Not cool, man.
Booking issue with 'My bookings'
I booked something, but it didn't show up in 'My bookings' even though I have an account! I had to use Chat to get it sorted, but still couldn't see it.
Map navigation on website
I had a tough time with the map navigation on that website. It was super slow to load and kept going back to the full map, so it was a pain to find the exact accommodations I wanted. But once I finally got to where I wanted to be, it was smooth sailing from there.
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A Review of Belvilla's Vacatio
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