Belvilla Reviews

: 26

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50% Would buy here again

Most relevant positive review

  2024-03-21
Perfect stay
Our stay was awesome! The place was so big, updated, and really clean. It had everything we neede...Read on
Demarco Casper

Most relevant negative review

  2024-05-11
Booking villa, terrible experi
I reserved a super awesome villa for my family vacation, but when we arrived, it was a complete d...Read on
Linnea Langworth

Review with most votes

  2023-02-01
A Review of Belvilla's Vacatio
I recently had the pleasure of booking a vacation rental through Belvilla and I have to say, it w...Read on
Marjory Wilkinson

Reviews (26)

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    A Review of Belvilla's Vacation Rentals

    I recently had the pleasure of booking a vacation rental through Belvilla and I have to say, it was an incredible experience. From the moment I landed on their website, I was impressed with the wide range of properties available and the level of detail provided for each one. I was able to easily filter my search based on my desired location, number of guests, and budget, and within a matter of minutes I had found the perfect rental for my group.

    The booking process was simple and straightforward, and I appreciated the clear and transparent pricing system, which included all taxes and fees upfront. Communication with the property manager was seamless and I felt like I was in good hands.

    When we arrived at the rental, we were blown away by its beauty and the attention to detail in its design and furnishings. It was exactly as described and exceeded our expectations in every way. The property was well-maintained and equipped with everything we needed for a comfortable and enjoyable stay.

    Overall, I would highly recommend Belvilla to anyone looking for a hassle-free and memorable vacation rental experience.


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    Booking refund delay

    I had to cancel a booking with this company recently, and although canceling was super easy, the problem came when I was supposed to get my refund. I canceled way before the deadline for a free cancel, but it's been over a month now and I still haven't gotten my money back. I've tried reaching out to customer service a few times, but I haven't gotten a good answer or solution. It's pretty frustrating to deal with such poor communication and efficiency from a company that claims to care about their customers.


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    Accommodation review

    I just stayed at this amazing place recently. It was super modern, really clean, and had everything I needed to have a comfy stay. The location was spot-on, the beds were cozy, and the heated floors were a nice bonus. The bathroom was clean and modern too, which just added to the whole great experience. Checking in and out was a breeze, which was awesome. I'd totally suggest this spot to anyone looking for a cool place to crash for a quick trip.


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    Cancellation and rebooking process

    So, the place we really wanted to book for our vacation ended up not being available. It was a pain, but we had to get our deposit refunded and find somewhere else to stay. Luckily, the Belvilla agent we talked to was really helpful and helped us figure everything out. It did take a couple of weeks to get our money back, but we found another place to stay pretty fast. All in all, it wasn't too bad of an experience.


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    Booking villa, terrible experience

    I reserved a super awesome villa for my family vacation, but when we arrived, it was a complete disaster! The owner didn't know we were coming and the place was a wreck. Apparently, they weren't even supposed to be renting it out anymore. We had to quickly find another place to stay, which ended up costing us more money we hadn't budgeted for. And dealing with getting a refund has been a nightmare - it feels like we're stuck in a never-ending loop of waiting for someone to assist us!


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    Belvilla booking experience

    My experience booking with Belvilla was pretty good. The website was easy to use, and the booking process was smooth and quick. But, I ran into a problem when I found the same property I booked on Belvilla was also listed on other sites like Airbnb. I contacted Belvilla through Airbnb and they confirmed the property was still available. It made me question how reliable and exclusive booking with Belvilla really is. Now, I'm concerned about how this issue will be sorted out before my summer stay.


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    My stay options

    The variety of places to stay was pretty good and fun to look through. But, it would've been nice if they had a layout showing all the options so you could pick without having to spend a ton of time searching through pictures. The website was really slow and kind of annoying. Plus, the map feature was a pain because it kept zooming out when I was trying to get a closer view, showing only half of Europe.


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    Perfect stay

    Our stay was awesome! The place was so big, updated, and really clean. It had everything we needed for a great vacation. The pool area was amazing, especially for families with kids since it was safe and well-kept. Plus, the location was perfect - close to bars and restaurants. We're definitely coming back for another amazing trip.


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    Unique and cozy stay

    The place I stayed at was awesome! It had this cool blend of being an old bunker and a fancy house. The bunker part kind of had a museum feel, which was really fun to check out. The beds were old-fashioned but surprisingly comfortable. The upstairs area was super modern and had all the amenities you could possibly want.


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    Booking process smooth

    I had a really easy time booking, no issues or confusing questions. It all went smoothly from beginning to end. One thing I think could be better is letting customers give a second email for sending documents. I tried using a different email than my login but all the documents still went to the email on my account.


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    Booking experience Villa with Pool

    Hey, just a heads up - Belvilla can be a bit sketchy. I thought I was getting this awesome villa with a pool but then they hit me with some excuse about "operational" issues and now they're trying to pass off a dinky mobile home with only 30m² as the same thing. Like, seriously? That's not even close to what I signed up for. Definitely would not recommend dealing with them.


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    Holiday ruined

    My family and I were really looking forward to our vacation in Tuscany this February. We found a great villa online and were excited to stay there. But then, they pulled a bait and switch on us, redirecting us to another site to pay a deposit. And in April, they hit us with the news that they didn't have space for us after all, canceling our booking. Can you believe it? They offered us three other options that just weren't the same. And now, they're dragging their feet on giving us our money back. It's frustrating, to say the least.


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    Disappointing Booking Experience

    I wouldn't recommend going with this company. The place we reserved was a huge disappointment all the way through. When we got there, we saw a messy property that looked nothing like the pictures online. The absence of simple things like wifi made it hard for me to get any work done while we were there, which was really annoying. The whole place was subpar - hardly any decorations and the furniture was not comfy at all. Even the way the bedrooms were set up didn't give us much privacy. We had to fork out more money to find somewhere else to stay since this spot just wasn't cutting it for us.


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    Booked vacation in Spain for July, got canceled

    I actually booked a vacation back in February for a two-week trip to Spain in July. I put a deposit down and even got airplane tickets for me and 6 other people. But guess what? On May 25th, they hit me with the worst news - they canceled our whole reservation! I am beyond frustrated because they didn't give me any explanation or try to help out with a backup plan. To make matters worse, no one was around to answer my calls or chat messages. It's just a mess.


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    Accommodation booking experience

    I had a really frustrating and disappointing experience booking accommodation through this company. I made a reservation for a holiday way ahead of time, but then last minute they told me the property wasn't available. The other options they offered didn't work for me, and I couldn't change the dates because I already had plans set up. It was really disappointing how they weren't reliable and didn't communicate properly.


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    Last-minute cancellation

    I had a terrible experience with trying to cancel a vacation home rental in the Ardennes at the last minute. I didn't get the codes for the house, and when I contacted them for help, it was hard to get a response. Finally, while we were on our way, I got an email saying the house wasn't available because of issues with operations. It really messed up our weekend plans, and we were left feeling upset and let down. I definitely won't be using that company to book anything ever again.


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    Last-minute cancellation and communication issues

    A last-minute cancellation, problems with communicating, and waiting for a refund can be really stressful right before your vacation.


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    Cancelled booking

    I had a really bad experience the other day when my booking got canceled out of the blue. It was super stressful because I had everything planned out for my vacation and where I was gonna stay. Now I'm just sitting here waiting for a refund, which is making me even more annoyed. I definitely wouldn't recommend booking with this company again.


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    Booking experience German communication issue

    My experience with this company was so frustrating. They say they welcome German guests, but only communicate in English. On top of that, they asked for more money than we agreed on. When we had to cancel due to illness, we got a cancellation confirmation right away, but still no refund. None of the email addresses we have work, and everyone involved (VRBO, the company, and the property owners) are blaming each other. If I had read the reviews first, I would never have booked with them. Now I'm left saying "Never again!" and trying to figure out how to get my money back. Just really frustrating and disappointing.


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