All reviews of R. Rutherford
Review about: Belvilla
Booking refund delay
I had to cancel a booking with this company recently, and although canceling was super easy, the problem came when I was supposed to get my refund. I canceled way before the deadline for a free cancel, but it's been over a month now and I still haven't gotten my money back. I've tried reaching out to customer service a few times, but I haven't gotten a good answer or solution. It's pretty frustrating to deal with such poor communication and efficiency from a company that claims to care about their customers.