Choice Hotels22 reviews

41% Would buy here again

This score is based on 22 genuine reviews submitted via US-Reviews since 2020.


Featured Reviews

Most relevant positive review

  2026-09-02
Call US Choice Hotels Customer

Choice Hotels Customer Service Phone Number 1-844-954-4929 can assist with reservations, flight changes, cancellations, travel credits, seat upgrades, baggage inquiries, group t... Read onBy: awjcmq

Most relevant negative review

  2024-03-24
Horrible

I had a terrible experience with this hotel chain. The customer service was so bad and unhelpful. Every hotel I stayed in was dirty and just not good. It seems like they don... Read onBy: alvena

Review with most votes

  2020-07-14
Great stay at Choice hotels

I went on a busines trip where me and my business partner shared a room at this Tonawanda Econo Lodge because it was close to where our meeting would be planned. We were impress... Read onBy: Jerry Sizemore



Reviews (22)

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    Would buy here again
    Overall

    Hotel stay in Lafayette, Indiana

    My stay at the hotel in Lafayette, Indiana was a complete disaster. The room they gave us was supposed to have two queen beds, but it actually had a king bed that wasn't great for my daughter and me. It smelled like cigarette smoke and was just gross, with trash in the corners and a really old, worn-out carpet. Plus, there was mold all over from the pool and sauna, which made it pretty gross to be around.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Great stay at Choice hotels

    I went on a busines trip where me and my business partner shared a room at this Tonawanda Econo Lodge because it was close to where our meeting would be planned. We were impressed by how clean was everything around us. I must say that along with the other staff memebers, Amy who sits at the front desk was truly helpful & friendly to us. she did assist us with the things there. The breakfast area was clean and the food was fresh and lots of variety for sure. Overall it was great experience. I highly suggest to travel there and stay at the place..




About Choice Hotels

Choice Hotels International, Inc. is a prominent hospitality franchising company known for operating several hotel brands across various market segments. Founded in 1939 under the name Quality Courts, it was the first hotel chain in the United States. Over the years, the company has evolved significantly, expanding its portfolio to include brands such as Comfort, Quality, Clarion, Sleep Inn, Econo Lodge, Rodeway Inn, and Cambria Hotels, among others. With thousands of hotels in its franchise system worldwide, Choice Hotels caters to a wide range of customers by offering accommodations that range from economy to upscale segments. The company's mission revolves around providing high-quality, value-rich lodging options for both leisure and business travelers. Its headquarters is located in Rockville, Maryland, USA.


Details

Contact Information

🌐 www.choicehotels.com



Categories Choice Hotels

Vacations | Hotels & Cottages


Page Statistics

Last update: September 2026


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