EconomyBookings28 reviews
This score is based on 28 genuine reviews submitted via US-Reviews since 2023.
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the booking system itself works, but the actual delivery and customer support failed me. Not a total disaster if you only book daytime pickups, but definitely avoid them for late-night needs.
That moment my bank pinged me — relief at last
Standing at the rental counter, keys nowhere in sight, I remember thinking this was going to be a disaster — and for a while it was. I had to scramble and book another car on the spot so I could get to an important meeting and then a weekend trip I’d planned. I used the replacement every day after that — commuting, a quick grocery run, even a last-minute road trip — so it cost me more time and money than I expected. I nagged customer service for weeks, slow replies at first, then radio silence. I almost gave up, honestly. The turning point — the moment I knew I could finally breathe — was when my bank app buzzed and the refund showed up. Not the full drama-free refund I hoped for, but enough to cover the extra rental and gas. That tiny notification felt huge; I actually smiled in public. What surprised me was how helpful my credit card company ended up being — they pushed things along when the vendor stalled, which I didn’t expect. So yeah, the process sucked, and I’d warn friends to have a backup plan, but in the end I got my money back and the extra car honestly turned into a decent temporary fix. Little imperfections remain — slow replies, the stress — but that refund ping changed everything. If you use this kind of booking service, keep records, be persistent, and don’t assume silence means no result.
Rollercoaster start, smooth drive after
we spent hours arguing, the agent wouldn’t even talk to the booking rep, and we bailed — not ideal. But: once we left and switched to a well-known local company (Enterprise), everything clicked. The car we ended up with felt solid — comfy seats, good suspension, AC that actually cools, and it handled nicely on the highway. The trunk fit our bags easily and fuel economy was decent for a midsize. It wasn’t showroom perfect — a small scuff here and there, and the cup holder was sticky — but honestly for a week of driving it was great. I’m glad we didn’t pay the crazy extra fees; the Enterprise rep got us on the road in under 20 minutes. My main gripe is the wasted prepayment and the lost hours — I still wish that had been handled better and I’d like my $300 back. If you’re booking ahead: print everything, screenshot confirmations, and maybe call the local desk the morning of pickup. Overall, not a perfect experience because of the hassle, but the car itself and the second company saved our trip. Would recommend being cautious but know that, if you switch to a reputable rental, the actual driving part can be very pleasant.
Oddly handled drop-off and the refund mess
staff at the counter were polite at pickup. Still, the follow-up and refund handling left me disappointed. I told that coworker not to use them until they fix their communication and actually honor refunds.
Good prices, easy interface
I came across EconomyBookings when I was looking for rental cars online. I was drawn in by their affordable prices and user-friendly website. But I'll be honest, I was a little hesitant because of some not-so-great reviews I saw. Despite my doubts, I took a leap of faith and reserved a car for my upcoming journey.
Called for more info
I tried to call to ask some questions, but the person on the phone was talking really fast with an accent that made it tough to understand what they were saying. It was so frustrating, and I ended up not getting any help.
Quick and simple booking
I really liked how simple it was to book my rental car! There was a ton of info about the car and the rental terms, which helped me a lot in making my decision. Everything went smoothly and I'm thrilled with how it all turned out. I definitely suggest using this service for your rental car needs!
Car rental disaster
I had the worst time with my car rental! I paid for insurance in advance, but when I got to the counter to get my car, they wanted an extra 1,400 euros! It was a total surprise and I had to go through the trouble of finding another rental company. My bank person said that this company pulls this on folks all the time, and their contracts have all sorts of tricky fine print. Now I have to deal with the Ombudsman to try and get my money back. Avoid this company like the plague!
Quick drop off service with money saving tips
I gotta give Darrin props for his fast service when we dropped off the car. He got us in and out super quick, less than 5 minutes. He even gave us some tips to save money on our next rental. It's rare to find someone so efficient and helpful, so big shoutout to him for really going above and beyond.
SCAM! It’s not free cancellation.
I booked a car and the site said FREE cancellation, Book with confidence! You’ll get a full refund if you cancel at least 48 hours before the pickup. No worries, no hassle.
I canceled an hour later, and they told me that they can only give me a voucher for future booking but if I want my money back, they will charge me $65, and the rest of the balance will be returned in 21 business days.
I don’t think this means FREE cancellation... you’ll get a full refund.Quick and affordable car rental
I was thrilled with my experience renting a car from EconomyBookings! Booking online was a piece of cake and I saved a ton compared to renting at the airport. I just needed a car for a quick weekend trip, and EconomyBookings made it quick and easy. The car was spotless and ran great when I got it, and dropping it off was no problem at all. I'll definitely be using EconomyBookings for all my future car rental needs!
Renting a car
The person working at the desk was really friendly and helped me choose the perfect car. The car itself was awesome, just what I was looking for, and it was clean and super comfortable. I had a great time driving it around!
Large vehicle selection, affordable prices
I just booked a car rental with this company and I was so happy with all the different vehicle choices they had. The whole process went really well and the prices were totally affordable. I felt really good about my decision because this company is known for having great service. I can't wait to get my car rental and start my road trip.
Difficulty with payment, smooth process after updating payment information
I had some trouble paying for my rental recently, but luckily, I was able to update my credit card info and everything worked out. The customer service rep I talked to was really helpful and made the process easy. Even though there was a hiccup at first, I'm happy with how quickly and smoothly the problem was fixed.
Easy booking
I found the website on Google, saw that the price was good after just a minute of searching, and booked it in a total of 3 minutes.
Car renting through a website
Renting a car online was such a breeze! I decided to try out this deal where they choose the car for me - fingers crossed it's a good one! I'm so excited to pick it up and hit the road for a fun road trip!
Car Hire Experience at Malaga Airport
I rented a car from a car rental company at Malaga airport not too long ago. When I checked in, they sent me an email with photos of any scratches or marks on the car, so I could look it over before leaving. When I returned the car, it only took 5 minutes for them to check it and they sent me an email confirming everything was okay. It was a really easy and quick process and the price was good too.
Jeep rental experience
The check-in process was pretty easy, and the guy there suggested I add my own car insurance to save some cash. I already had full coverage, but he said I'd get money back. I showed him my insurance on an app, but never got that refund. The guy at the counter was a little hard to follow and seemed a little off. Despite that, we were stoked to get a Jeep for our rental - it was like a dream! The car did great on our trip, especially in the mountains. Checking in was quick, and the shuttles to and from the airport were nice, with friendly drivers.
Car rental booking
I thought the service was great and really user-friendly. Renting a car was super easy and I liked how convenient it was. But I was kind of bummed that there wasn't much help available for dealing with rental car agents if something sketchy came up. It would've been nice to have more support for handling any problems that might pop up during the rental.
Prepayment for rental car
I just paid in advance for a rental car on this booking site, thinking everything would be easy and problem-free. But, surprise surprise, the rental car place said they never got the payment from the site. Now I've been charged double for the same thing. I tried reaching out to customer service for help, but all I got was crickets - no response at all. It's really frustrating to deal with this kind of dishonesty and lack of responsibility from a company.
About EconomyBookings
In many situations, you need a car to move from one place to another. Maybe you just flew to a new destination and no one agreed to pick you up. Once you land, you probably need to book a car. Another situation is: you go to an event, but your car is stuck in the garage of the repair shop and you cannot start it. If you have a car rental service on hand, you don't have to worry too much in this case. Just do some steps on your phone, and you've got a newborn that can run around at night. There are many car rental companies, one of them is EconomyBookings. But this is not enough. Is the company trustworthy? What are the services of EconomyBookings? How does the company handle its customers? Check out the customer reviews about the company to find out what people think about EconomyBookings.
About EconomyBookings
EconomyBookings is a car rental company. The company was established in 2008 and is based in London. The company focuses on providing car rental services to customers around the world. EconomyBookings started as a small business and has grown into a global auto hub with services in more than 150 countries. They created a platform that allows customers to not only book a car but also choose a suitable car rental plan. The company partners with hundreds of global and local car rental companies and coordinates more than 850 rental car companies to provide services to customers. With at least 3 car rental companies in each destination, EconomyBookings is committed to adhering to the motto "providing quality services at affordable prices". You can contact EconomyBookings by phone or email on their website.
Products and services offered by EconomyBookings
In EconomyBookings, customers can book any class or brand from a variety of cars, depending on their budget or needs. The company understands that sometimes people need different transportation plans in a short period, so by setting up online agents and portals, to provide customers with the ability to carry out car rental transactions through online booking, thus finding a place in the travel and tourism sector. There is a scenario if you want to travel abroad by rental car? What is its process? What instructions do you have to follow? If you plan to cross the border of the country where the car is rented, please check the terms and conditions of the car rental, as some countries may have restrictions and additional costs and additional insurance.
Depending on where you rented the car, it may not be possible to take the car to another country. All inquiries related to bookings are assisted by the company's customer service. The way the company's homepage is set up allows customers to receive information and guidance about future car rentals. The site also features an active call center and over 30,000 customer reviews. EconomyBookings also allow cancellations and refunds.
Compliments, complaints, and tips for EconomyBookings
Have you ever tried EconomyBookings? Share your opinions and experience on our website. Are you satisfied with their service? Can you tell us about their staff and supervisors? Would you like to give tips on how EconomyBookings can improve its services? Would you boldly recommend them to others? Leave an independent review to let others know as your feedback will help potential customers make the right decision.
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Contact Information
Ziemelu iela 4
LV-2167 Riga
Latvia
Categories EconomyBookings
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Last update: October 2025
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