Tourradar - Overall Rating based on 21 reviews
Featured Reviews
Reviews (21)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Easy Booking Process
I've booked several trips through this company and had nothing but good experiences. Their website is super easy to use, which makes it a breeze to find the perfect adventure travel package. I love that they offer a wide range of trips and I've had a blast on all the ones I've taken so far. I definitely suggest using this company for your travel needs.
Rapid resolution of duplicate booking
I ran into a little problem with booking twice for the same thing, but thankfully Esteban from Tourradar took care of it right away. It was reassuring to know that I could easily reach out to their customer service team for help, especially in moments like these. Esteban's professionalism and quick help turned a potentially stressful situation into a stress-free one. I'm grateful for Tourradar's staff and how they handle surprises like this.
Customized payment arrangement
The folks at this company were really great! They really went out of their way to help me set up a payment plan that worked for my tour. Even though it took a lot of back and forth, they were always quick to respond, super friendly, and really good at keeping me in the loop. It took a bunch of messages, phone calls, and working with the tour provider, but they were always there to lend a hand. I really value how much they cared and how far they were willing to go to make things easy for me. My only suggestion would be to make the local phone number easier to find for smoother communication.
Confusing communication
I gotta say, trying to get answers from this company was a real struggle. The first response I got totally ignored my questions, and it was so aggravating. Then, instead of actually helping me out and fixing things, I just kept getting passed around between them and the cruise company. It was like a never-ending loop of confusion and nobody talking to each other. I'll tell you, I was not happy with the service I got at all.
11-day Balkans tour
TourRadar is awesome because I can easily find the perfect Balkans tour that fits my budget and has a great tour guide. I just signed up for an 11-day adventure and I'm so excited for it to start!
Quick and easy booking with efficient customer service
I had a great experience booking with this company. I had a special request and they handled it quickly through their messaging service. I got an email confirmation right away, which made the whole process easy and stress-free.
Easy online booking process
I had a really easy time getting in touch with the company, they were super quick to respond and really helpful with all my questions. Booking online was a piece of cake, the process was simple and easy to understand. I got confirmation for the tour I booked in just 2 days, so now I'm all set for our trip in November with my sister. Can't wait!
Introductory weekend in Warsaw
There weren't many tours available to choose from in Poland in November, especially for Warsaw! I tried to book the same one twice but got rejected both times. Choices were really limited, but I managed to book something in the end.
Easy booking, good tour selection, quick confirmation
Booking was super easy and there were so many different tours to pick from. I was really happy with how fast I got confirmation of my booking, it made everything go really smoothly.
Easy to use website
The website was super easy to use and helped me find and book my trip without any hassle. The description of the trip was really detailed and everything they promised was true. The company stayed in touch the whole time I was booking and their communication was top-notch. I was really happy with how everything turned out and I would totally think about using their service again next time.
Purchased a travel package with great locations and dates
The travel package I bought was amazing! It had the perfect locations I wanted and the dates worked out great for me. The price was good and the company was super quick in responding to all my messages and questions. I'm really happy with the service they gave me.
Easy booking process
I booked a tour through a travel agent not too long ago and then came across it on this website. I thought it sounded really cool and the price was right, so I booked it again. But, I was kind of bummed out that the company didn't keep in touch very well. While it was easy to book, I didn't get any info or updates about my tour until the day before. It would have been nice to hear from them more during the booking process.
Booking experience
My booking experience was pretty bad. It took forever to get answers to my questions, and to top it off, the price changed after I booked. They said there weren't enough spots left, even though the ad said there were over 10 spots. The excuse they gave was not very impressive.
Fun Eastern Europe Tour
I recently went on this amazing tour of Eastern Europe and it was absolutely fantastic! The highlights were definitely Krakow and Prague. Our tour guide, Karolina, was awesome and had such a great energy. The group I was with was super friendly and supportive. I will say, this tour might be a bit challenging for older folks because we did a lot of moving around on trains and buses, but for me, it was an absolute blast!
Booking with TourRadar
I'm new to TourRadar, but I heard great things so I thought I'd try it out. I talked to a guy named Jack and he was super helpful and knew his stuff. We booked our trip through TourRadar and it's been going great. The website is really easy to use and makes everything simple.
Detailed descriptions, easy website, informative emails
I just bought something from this website and I was really impressed by how much info they gave about the tours. The site was super easy to get around, which made it a breeze to find what I needed. Plus, the emails they sent afterwards were really helpful in getting me ready for my trip.
Excellent tour guide experience
Timeless tours really went above and beyond for us. Our tour guide, Remon, was absolutely amazing. He made sure to take care of everyone in our group, showing us so much patience and making sure we had everything we needed throughout the whole trip. I definitely suggest asking for him as your guide, he really made our trip one to remember. I know I'll be keeping in touch with him for a long time. Not only did Remon provide exceptional service, but the places we visited were absolutely incredible. His knowledge about each spot really added something extra special to our adventure.
Booking process and itinerary well-explained
The itinerary was super detailed and covered everything I needed, plus they threw in a handy map showing all the best spots to check out. The team got back to me real quick whenever I had questions and booking was a breeze, I got confirmation right away.
Customized Golden Triangle Tour
I've been planning this trip to the Golden Triangle for months now, and I gotta say, going with this company was a great choice. The service they provided was top-notch, and they really went out of their way to make sure our trip was better than we imagined. From planning it all out to actually going on the trip, they were super organized and professional. I would definitely suggest them to anyone who wants a trip they'll never forget.
Tour booking experience
My recent booking experience for the tour went well, but I think they could've given more info about what to bring, when to arrive, and what to expect. It would make the customer service better and I'd give them a higher rating.
About Tourradar
Travelling can be fun. If you are looking to explore new destinations or a bit of adventure, and in the meanwhile make the most of a tour you’ve been planning to embark on for a very long time, it is important to plan your tour or travel well and to cover every necessary detail. There are many tourist agencies around but you might want to visit Tourrader.com.
About Tourrader.com
Tourrader.com was founded in 2010 with headquarters located in Vienna, Austria. The company focuses on helping customerssecure deals in touring and traveling. With offices located across the globe, Tourrader.com works with over 1,500 tour and river cruise operators to provide customers access to almost any location they desire. The company’s mission is “to be the online marketplace for touring”.
Products and services of Tourrader.com
At tourrader.com clients can search, compare and book over 40,000 multi-day tours around the world, use recommendations from travel experts, read travel magazines and tour guides as well as customer reviews and “experience incredible destinations”
Compliments, complaints, and tips for Tourrader.com
If you have ever engaged in the services of this company, we would like to know your thoughts and your experiences. What can you tell us about touring with Tourrader.com? Was it a satisfying experience? What can you say about customer relations and service? Would you suggest this company to a tourist or traveler? Let us know by leaving honest reviews, as your feedback will help others to choose wisely.
Bonus!
📊 How did Tourradar shine for you?
Contact Information
Categories Tourradar
Vacations | Special Trips | Youth vacations
Page Statistics
Seite online seit: November 20, 2019
Letzte aktualisierung: November 29, 2024
Review with most votes
Excellent services
In 2018 we (my family) visited India That was the time when whole India seems in color on great festival called "Holiday"All credit goes to this organizer Tour radar M... Read onBy: Larry