Marco Polo Hotels2 reviews
This score is based on 2 genuine reviews submitted via US-Reviews since 2026.
Featured Reviews
Reviews (2)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Sunny laughs and good people
Woke up laughing the first morning — that pretty much set the tone. My wife Caroline (she got called Shakira by everyone) and I found this place after a friend kept nagging us to try it. Arrival had a couple of little muddles, wrong notes on our booking and a slow start at reception, but they sorted it out without a fuss. The room itself was cozy and simple, sheets that smell clean, a balcony with the kind of view that makes you take extra photos. The food was a buffet with tons of choices; I’m a bit fussy, so the chef and Hatim ended up whipping up custom plates for me several nights, which I appreciated more than I expected.
Quick check-in, big safety miss
We arrived late and check-in was annoyingly quick — nice, actually. A friend got hurt during the stay and the front desk didn't have a first-aid kit, and they wouldn't really help with the casualty. That was worrying; I'm used to other hotels keeping basics on hand. Staff were polite but clearly unprepared, which turned an incident into a hassle. Delivery (check-in/check-out) was smooth though, service needs basic training. I'd come back if they sort safety stuff and update staff procedures.
About Marco Polo Hotels
Marco Polo Hotels is a hospitality brand operating full-service hotels in Asia. The portfolio includes properties in Hong Kong and mainland China, offering accommodations and on-site amenities typically found in business and leisure hotels, such as dining and meeting facilities. The brand serves both corporate and vacation travelers. Marco Polo Hotels is part of the Wharf Hotels group, which manages several hotel brands in the region.
This information is based on publicly available data and is provided for orientation purposes only.
Details
Contact Information
Categories Marco Polo Hotels
Page Statistics
Last update: April 2026
Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.