Marco Polo Hotels2 reviews

100% Would buy here again

This score is based on 2 genuine reviews submitted via US-Reviews since 2026.


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Most relevant positive review

  2026-04-02
Sunny laughs and good people

Woke up laughing the first morning — that pretty much set the tone. My wife Caroline (she got called Shakira by everyone) and I found this place after a friend kept nagging us t... Read onBy: Kihn



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    Would buy here again
    Overall

    Sunny laughs and good people

    Woke up laughing the first morning — that pretty much set the tone. My wife Caroline (she got called Shakira by everyone) and I found this place after a friend kept nagging us to try it. Arrival had a couple of little muddles, wrong notes on our booking and a slow start at reception, but they sorted it out without a fuss. The room itself was cozy and simple, sheets that smell clean, a balcony with the kind of view that makes you take extra photos. The food was a buffet with tons of choices; I’m a bit fussy, so the chef and Hatim ended up whipping up custom plates for me several nights, which I appreciated more than I expected.


  • Ordering

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    Would buy here again
    Overall

    Quick check-in, big safety miss

    We arrived late and check-in was annoyingly quick — nice, actually. A friend got hurt during the stay and the front desk didn't have a first-aid kit, and they wouldn't really help with the casualty. That was worrying; I'm used to other hotels keeping basics on hand. Staff were polite but clearly unprepared, which turned an incident into a hassle. Delivery (check-in/check-out) was smooth though, service needs basic training. I'd come back if they sort safety stuff and update staff procedures.




About Marco Polo Hotels

Marco Polo Hotels is a hospitality brand operating full-service hotels in Asia. The portfolio includes properties in Hong Kong and mainland China, offering accommodations and on-site amenities typically found in business and leisure hotels, such as dining and meeting facilities. The brand serves both corporate and vacation travelers. Marco Polo Hotels is part of the Wharf Hotels group, which manages several hotel brands in the region.

This information is based on publicly available data and is provided for orientation purposes only.


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Categories Marco Polo Hotels

Vacations | Hotels & Cottages


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Last update: April 2026


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