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Fun renting RVs!
Renting RVs on this website is really awesome. I rented a Mallard 2022 and Greywolf 2024 in Kissimmee/Orlando and it was a blast. The process was simple and I met some really friendly customers who kept returning. Thanks to Outdoorsy for making RV rentals so great!
RV rental experience with safety deposits
Outdoorsy really helped me out when I rented my RV. They have this cool call back feature for questions which was super handy. The security deposits made it easy to get money back for little damages. But I had some issues when dealing with the Canadian market. The reps didn't know much about insurance and couldn't handle claims themselves, so it took forever to process my claim.
One of the most simple and easy services
Outdoorsy is the most convenient service where i can get what i am looking for without any hassle or problem
also they have really good team and customer support which works to help and solve things so the customer can enjoy their trip without getting tangled up with the other things
I used the service once by now but i am very surprised , they have so good coordination and they take care of everything
Outdoorsy helped me in making my road trip memorable and really smoothLet me tell you about the HORRIBLE experience I just had with Ourdoorsy. I rented an RV from a local owner, George Llard, order number 2082940, telephone (text only) number 720-513-4266, through Outdoorssy (real company?)
The owner told me I could pick up the RV but Outdoorsy gave me no option to click this preference so I messaged Outdoorsy. They DO NOT get back with you before 4-5 days and they DO NOT read the questions you send them. This was my experience. So I messaged them repeatedly.
Then I messaged George, He told me to call them with the order number so I did. No one answered. I have called Outdoorsy over 15 times and no one ever answers the phone. When they did message me (after another 4-5 days), they had not read my message and they wanted my contact information.
I gave it to them but the issue was never resolved. They took off the delivery fee but I asked them when I would know the address I was to pick up the vehicle from. They could not even give me a timeframe in which they would fill in this vital, yet missing information. Now, some would say "just wait, they'll get around to it before it is time to pick it up."
Here is my dilemna - they only gave me a certain amount of time to cancel and receive back my reservation money, the time for which would have expired if I had done it that way. Now, if a company is legitimate, would they not want to make their customer feel comfortable with a transaction? And, if they were not legitimate, might they treat their customer in this manner? You bet!
So, the owner cancelled my booking because I asked for the address to pick up. There is something rotten in all of this. I definifely would not recommend Outdoorsy, nor anyone who offers their RV through Outdoorsy.
About Outdoorsy
Outdoorsy is a peer-to-peer marketplace that connects RV and camper van owners with individuals looking to rent them for their outdoor adventures. Founded in 2015 by Jeff Cavins and Jennifer Young in San Francisco, the company facilitates a platform where RV owners can list their vehicles for rent, providing an income opportunity and making underutilized recreational vehicles available to a broader audience. Renters benefit from a wide range of options, from luxury motorhomes to cozy campervans, suitable for various budgets and travel needs. Outdoorsy's platform includes features such as insurance coverage for both owners and renters, roadside assistance, and a user-friendly interface, ensuring a secure and convenient transaction process. Over the years, Outdoorsy has grown significantly, expanding its services internationally and acquiring smaller companies to enhance its offerings in the outdoor travel market.
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Contact Information
1475 Folsom St, 3rd floor
94103 San Francisco
United States
Categories Outdoorsy
Page Statistics
Seite online seit: March 12, 2024
Letzte aktualisierung: November 29, 2024
Review with most votes
One of the most simple and eas
Outdoorsy is the most convenient service where i can get what i am looking for without any hassle or problem also they have really good team and customer support which works t... Read onBy: Edith James