Roomdi Reviews
The data of this company have been checked for accuracy and verified. It is safe to visit its official website. We are convinced that online transparency and security encourage all companies to verify themselves with us, so they know where one can shop trustworthily and safely.
Reviews (21)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Hotel booking modification issue
I made a hotel reservation at first, but I had to change the dates. The virtual assistant couldn't help me with that, so I ended up canceling the reservation. Later on, I checked the website and saw that the original reservation was still active. Now I have two reservations pending, and I'm worried about problems when I get to the hotel. I've tried to contact someone for help through email and phone, but no luck.
DO NOT NOOK WITH ROOMDI
Do NOT make the same mistake I did and book with Roomdi! What a headache this has been. I travel frequently for business and I'd booked a room for a meeting in Miami. Unfortunately, we have a category 4 hurricane Ian soon to be impacting FL and we had to postpone our meeting. Roomdi chat was a joke and I also was unsuccessful in getting anyone on the phone, this has been incredibly frustrating. At check out, it appears that you will be penalized a cancelation fee if canceled within certain time frames, yet is extremely misleading. Basically, regardless you will be charged nearly the entire amount. It appeared at checkout I’d receive my entire booking back like other booking companies if canceled within the timeframe, but was not the case. The hotel has never heard of this company before. They are a UK company and do not recommend them. They responded back to an email that the booking is nonrefundable nor unable to be modified. Could not get any other communication. If I could leave no stars, I would!
Review with most votes
DO NOT NOOK WITH ROOMDI
Read on