INIU2 reviews
This score is based on 2 genuine reviews submitted via US-Reviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Small recall, mixed bag — but not a total loss
the instructions felt like an outline someone forgot to finish. A few sentences, then nothing. I emailed them a couple times and only got the same canned reply back, which repeated the same incomplete directions. Annoying, sure, but not the worst thing.
I called the number listed and at first was told the recall info was released “prematurely” — weird — and they weren’t ready for calls. A week later I called again; the message said they were overwhelmed and to use the website. That’s when the one real frustrating detail appeared: every time I tried to submit the recall form I got a “web connection error.” It wasn’t my internet — I checked other sites — so this felt like a wall. I did eventually get through to a live person on their general customer service line and they were polite and actually tried to help, which I appreciated. They confirmed my unit was part of the recall and said they’d escalate it, though they couldn’t fix the form problem on the spot.
So, two things: their recall shows responsibility and the agents I finally spoke with were decent, but the online process is clunky and the initial communication could’ve been clearer. Compared to other companies where recalls are ignored, this one at least owned up quickly — but it needs to follow through better. I’m hopeful they’ll patch the website and make refunds/processes smoother; that would turn this into a much more positive experience.Airport lifesaver, sort of my new pocket brick
huh, this feels solid. Not toy-solid, like actually made. The finish isn't glossy show-off stuff, it's a matte, grippy shell that doesn't scream "handle with gloves" — you can toss it in a bag and feel okay about it. The weight is noticeable, in a reassuring way; it gives you the sense that there's real battery in there, not a promise. I started using it right away for back-to-back flights and the little LED indicators are easy to read — maybe a bit bright if you check it in the middle of the night, but honestly better than wondering if it's half full or empty. Charging speed matched what they claimed, which was a relief. My phone jumped up to usable levels faster than I expected, and the device itself recharged overnight without drama. After a couple weeks of daily commuting and one overpacked weekend trip, it shows only tiny scuffs where it knocked against keys. Not indestructible, but it’s clearly built for regular use. The ports are snug — none of that wobbly cable nonsense — though one of the included cables felt a bit stiff at first; loosened up after a few days. The one time I did have an issue (a small hiccup with a fast-charge mode), customer service answered quicker than I could get annoyed, walked me through some basic checks and arranged a replacement cable when needed — no long hold times, no vague corporate-speak. That part of the experience made a big difference; made me feel like they actually cared. So yeah, it's not flawless — LEDs could be dimmer, cable was stiff, and it’s not featherweight — but it works reliably, feels good in the hand, and their support is genuinely helpful. For someone who depends on their phone surviving a long day, this thing is more helper than gadget. Would I buy again? Probably. Would I recommend it to a friend? Yep, with a small heads-up about the bright LEDs.
About INIU
INIU is a consumer electronics brand focused on mobile accessories. Its product range commonly includes portable power banks, charging cables, and wall and car chargers, sold primarily through online retail channels. INIU targets smartphone and tablet users seeking everyday charging solutions for home, travel, and commuting. The brand is associated with USB-based charging standards and typically offers accessories designed for use with a wide range of devices.
This information is based on publicly available data and is provided for orientation purposes only.
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Last update: February 2026
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Airport lifesaver, sort of my
huh, this feels solid. Not toy-solid, like actually made. The finish isn't glossy show-off stuff, it's a matte, grippy shell that doesn't scream "handle with... Read onBy: Alejandra Robel