M1 Finance Reviews
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Investment Account Fee Change
I had a bad experience with an investment platform that used to be fee-free until they started charging a $3/month "platform fee" unless you have $10,000 in assets. I only joined because it was free. After I closed my account due to the change, they still kept the $3. It's disappointing to see a company value profit over customer loyalty.
Liquidation request fails
I recently tried to close my account on this platform, but ran into a bunch of frustrating technical problems that made it really hard. Even though I followed what the AI on Live Chat told me to do, I kept seeing new buy orders getting scheduled even after I turned off the "Auto-invest" feature. Customer Service admitted they knew about this issue but hadn't fixed it yet. They suggested I manually make sell orders to get around it. When I asked to close my account, they said they couldn't because the system was still making buy orders. It's been super disappointing dealing with all of this, especially since I originally thought the platform was easy to use.
Investment platform review
As someone who has been investing for a while now, I think there are a few ways the investment platform could be better. It would be really good if users could buy any company they want, regardless of how much they trade. It would also be nice if there were more options for investing in OTC and foreign stocks, to make portfolios more diverse. It could help a lot if investors could search for stocks and ETFs by country or region, so they can focus their investments better. Giving users access to financial statements and letting them customize charts, like comparing stock prices to past earnings or P/FCF, would help them make smarter investment choices. And finally, getting rid of trade windows and minimum balance requirements, so people can trade in the morning or afternoon without any restrictions, would make the whole experience better, especially for M1 Plus subscribers.
Investment platform switch
The app and platform design for this investment service is really impressive. They have this cool investment pie feature that looks great and is super easy to use. The way they use metaphors is smart, and the design is clean and simple, which makes managing your investments a breeze. But, even with all that, my customer service experience has been pretty disappointing. I recently closed my regular brokerage account and tried to transfer my funds to this platform, but my account has been on hold for four days now with no explanation or fix. Trying to get help from customer service has been a headache. All I've gotten are those automated messages saying they're looking into it, but no real help. It's a bummer that the service and how quickly they respond don't live up to how great the platform looks and works.
Online Investment Platform
The online investment platform is doing pretty well for me, but there are a few things that I'm a bit worried about. First off, the fees seem kind of high compared to other platforms that let you buy parts of a share with no fees. I think it would be better if the fees were more fair for everybody so they can attract and keep customers. Also, the APR rate for premium customers needs to be more competitive so they can keep up with other platforms that offer better rates. The way the platform looks is cool, but it doesn't give me all the important info I need like how I've been doing this year and a clear way to see my performance with and without money. Overall, while the basics are alright, there are definitely ways they can make improve different parts of the platform.
Review with most votes
M1 Finance: A Solid Investment
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