Decantalo27 reviews
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Rum
Purchased 3 expensive bottle of Rum to bring them back to the USA. I requested VAT documents to retrieve the tax from the Airport upon my return. Decantalo asked me for my information to prepare the documents on Feb 28. The shipment was delivered on March 3 to my hotel but without the Duty Free documents. I contacted them on Wednesday March 5 and Friday March 7 I spent a whole week in Barcelona and the paperwork was never delivered. To make matters more ridiculous I got an email today Monday March 10 a week after the delivery while I am flying back telling me they are waiting for confirmation of some kind of department. What a joke! I will never ever buy anything from Decantalo again. Stay away from this online company!
Wine selection
I was really impressed by Decantalo's selection of wines at great prices, especially since they include UK tax. Their website is super easy to use and it was a breeze to find what I wanted. I liked that they had detailed descriptions and ratings for every wine, which helped me pick out the perfect one for me. Checking out was smooth and I got an email confirmation right after I placed my order.
Online wine order
I recently ordered some wine online from a company and let me tell you, I was really disappointed with the customer service I got. My online order didn't go through because of some restrictions on their website, and it took a whole 3 days just to get instructions on how to fix it. When I finally managed to place my order with a bank transfer, they told me the 10% discount they advertised had expired. After waiting 5 more days for a response, they said they couldn't honor the discount that was supposed to be valid when I first ordered. It's crazy how long it takes them to handle such a simple request, not to mention any shipping problems that might come up. I definitely wouldn't recommend this company to anyone.
Online order, wine not available
I ordered some wine online, but after 3 long weeks of going back and forth with them, they told me it got damaged and they don't have any more left. But here's the kicker - their website still shows it's in stock! I think they should at least hook me up with something else of equal or even better quality, but they're not willing to do that. Can you believe it?
Customized delivery instructions not followe
I recently bought something from Decantalo, and I asked for it to be delivered after a specific date. But, they didn't listen to me and sent it a week early. I tried to fix it with UPS, but it was tough to change the delivery date. This whole thing really bummed me out.
Easy ordering, strong selection of Spanish wines
Ordering from Decantalo was so easy, especially with all the Catalonian and Galician wines they offer. I found exactly what I wanted without any issues. They even adjusted the delivery date to fit my schedule, and the wines showed up right on time and in great shape. The prices were really good, even with UK duty and VAT included. And getting free delivery just made the whole thing even sweeter.
Freixenet cavas
I have to say, I am really impressed with the great service from this company. Decantalo has a variety of top-notch Freixenet cavas that are hard to come by in the UK. These cavas are better quality than pricier French Champagnes. And the shipping costs are fair, which makes buying from them even better. Decantalo is now my favorite place to buy wine, and I definitely suggest them to anyone who loves wine.
Spanish wine at supermarket prices
This website is seriously my go-to spot for buying Spanish wine! The prices are amazing, it's like scoring a deal at the grocery store. Sometimes deliveries are a bit slow, but honestly, it doesn't bother me too much. And when they're out of the vintage I'm looking for, they always offer up the next year instead.
Spanish wine purchase
I recently bought some delicious Spanish wine at a really affordable price and it got here really quickly. I did see that the shipping costs went up, but I understand that isn't Decantalo's fault. All in all, it was a fantastic experience!
Spanish wines purchase
They have a really awesome variety of Spanish wines that can be tough to come by here in the UK. The service was fantastic, with the shipping and duty all showing up right on schedule. I am super pleased with my purchase. Thanks a bunch!
Urgent wine deliveries
I had to get some wine delivered quickly and Decantalo came through once again with amazing service. This was my second time using them, and I am always blown away by the great wines they offer and how fast they deliver. I can't say enough good things about Decantalo and I'll for sure be ordering from them again soon.
Sherry Purchase
I was so happy with how smooth and easy it was to buy my favorite sherry from this company. It can be tough to find Croft sherry when you're overseas, but they had it for a good price. The delivery was fast and safe, so I'll definitely be shopping here again. Thanks a lot!
Spanish wines
I bought some Spanish wines from this company after trying them on a trip to southern Spain. I was excited they ship to the USA and the wines were just as great as I remembered. But the delivery took longer than I thought and had some hiccups. Still, the company was easy to deal with and had a great wine selection. I'm getting my second delivery now and definitely plan on ordering from them again in the future.
Spanish wine and Sherry purchase
I've bought Spanish wines and Sherries from this company a few times now, and I've always been impressed with what they offer and how quickly they deliver. It can be tough to find certain Spanish wines and Sherries here in the UK, but they've got a great selection. Ordering is easy, and they always come through with my deliveries right on time.
Wine purchase for delivery to the United States
I just ordered some wine to be sent to the United States and I was kinda worried about anything going wrong, but it actually turned out really well. They kept me in the loop the whole time with great communication, so I always knew what was happening. Plus, the packaging was super secure, so all the bottles made it in one piece. And to top it off, the wine was amazing, even better than I had hoped for. I'm already excited to order from Decantalo again.
Large purchase, 100 bottles shipped to Denmark
I just bought a bunch of bottles, like 100 of them, from this company and got them sent all the way to Denmark. It went pretty smoothly, to be honest. Everything came right on time, except for one package that got lost along the way. But don't worry, the company sent me a replacement without any issues.
Wine purchase, Happy customer
I recently purchased some amazing wine from this really cool website and I'm so thrilled about it! Their selection is just incredible and I was able to find exactly what I wanted. The website was so easy to navigate and it helped me choose the perfect wine for my taste. I'm really happy I stumbled upon this site because now I can order my favorite wines whenever I please.
Wine selection and notes great for events
The website had a lot of different wines to choose from, and they had some really informative notes about each one. It was super helpful when I was picking out wines for a party. The only bummer was that the delivery took forever, so definitely plan to order well in advance.
Mixed experience with promised discount on orders above €500 not executed at checkout
Even though they said I'd get a discount for spending a certain amount, it didn't come through when I went to make my purchase. I called customer service last Friday, but they didn't fix it by the end of the day. I had to call again, and they said they'd get the IT folks involved on Monday. On top of all this, I keep getting promo emails that don't match up with the discount situation. It's been a letdown and not very smooth overall.
Quick and efficient order execution
I was really happy with how fast and efficient they got my order to me. The stuff I got was top-notch and exactly what I wanted. My only thing is I wish the delivery had been a little speedier. It wasn't super slow, but it could have been quicker. But all in all, I'm happy with what I bought and the service I received.
About Decantalo
Wine is the clear contrary of Vinegar, who sees an angel but opts for the devil? What's wine anyways? Wine is an alcoholic beverage made by fermenting the juice of grapes. We can now see that wine can be termed a form of natural juice albeit refined and fermented. It's a thing to locate a reputable and prestigious online wine shop, and another is getting orders delivered and credit card details safe.
Companies have saturated the market both online and in-store (offline), all intending to give and offer reputable services to customers. ‘There's wine’ and ‘there are wines’, it's left for the wise not lost in the sweetness of wine to choose a good wine. Pun? It's a paradox. Potential customers might want to try Decantalo. But do they have a good track record? Where are their wines sourced from? Visiting US-Reviews is one such way to get suggestive answers to your questions.
ABOUT Decantalo
Decantalo is an online wine shop that gives out wines to customers in varieties, Spanish, French, Italian, etc. wines available in stocks. Decantalo is owned by Decantalo Vinos SL, recognized and often referred to as "THE ORGANIZER." Decantalo is managed by Oriol Ripoll, Hector pla, it's legally registered and belongs to Decantalo Vinos SL Registro Mercantile de Barcelona, Tomo 42020, Folio 11, Hoja 399381, Inscripcion 1, with VAT number- ESB65335606.
Customers who seek more information or are willing to give feedbacks can contact the company at Piquer, 6-08005 Barcelona, Spain, or dial +44-20-39-66-49-86, better still, email info@Decantalo.com.
The company is active on social media platforms like Facebook, Twitter, and Instagram, customers can also subscribe to newsletters on the company's website to get more information, live chat is also available with Decantalo workers on the website. The company claims to be always open to attend to all customer Care services from 9:30 am-2 pm on Mon-Fri and 3:30 pm-6:30 pm on Fridays.
PRODUCTS AND SERVICES OF Decantalo
Decantalo products comprise wine's/spirits, wine, beer & spirit stores. These goods are shipped internationally and locally once orders and payments have been made and confirmed. The type of payments accepted includes Visa, MasterCard, PayPal, Google Pay, and Rechung. Decantalo uses the Adyen platform for all in and outs payments. This platform is meant to provide solutions to all payments made, credit card and personal details are not stored, the platform only allows the company to know and confirm if payments are made or not.
Decantalo has to its name a blog as well, this blog is one of its services, it gives customers extensive and first-hand information about winemaking, wine articles, and even an opportunity to interview with top wine professionals. The company claims they want all customers to be satisfied with its goods, however, if a customer finds an order delivered not to his/her taste, exchange or refund can be made if submitted to "THE ORGANIZER," within 14 days of receipt. Due to processes followed, a refund or exchange will be made.
COMPLIMENTS, COMPLAINTS, AND TIPS FOR Decantalo
We look forward to hearing from all customers and prospective customers as well. All suggestions that will act for the wellbeing of the company are accepted, the wellbeing of the company, in turn, produces customer satisfaction in max. Now, did you get the best experience of your investment and value for money after giving them a try? An independent customer review of Decantalo should also be included in your feedback. Thanks for your time.
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Contact Information
Categories Decantalo
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Seite online seit: August 2, 2021
Letzte aktualisierung: March 10, 2025
Review with most votes
Procuring favorite sherry in S
I just got my favorite sherry from Decantalo and it was such a great experience! Ordering was a breeze, and my package showed up earlier than I thought. I didn't have to st... Read onBy: Magnus Ziemann