Decantalo Reviews

: 26

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85% Would buy here again

Most relevant positive review

  2024-05-18
Wine selection
I was really impressed by Decantalo's selection of wines at great prices, especially since t...Read on
Bethany

Most relevant negative review

  2024-05-13
Online wine order
I recently ordered some wine online from a company and let me tell you, I was really disappointed...Read on
brandyn

Review with most votes

  2023-10-30
Procuring favorite sherry in S
I just got my favorite sherry from Decantalo and it was such a great experience! Ordering was a b...Read on
Magnus Ziemann

Reviews (26)

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    Wine purchase, Happy customer

    I recently purchased some amazing wine from this really cool website and I'm so thrilled about it! Their selection is just incredible and I was able to find exactly what I wanted. The website was so easy to navigate and it helped me choose the perfect wine for my taste. I'm really happy I stumbled upon this site because now I can order my favorite wines whenever I please.


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    Wine selection and notes great for events

    The website had a lot of different wines to choose from, and they had some really informative notes about each one. It was super helpful when I was picking out wines for a party. The only bummer was that the delivery took forever, so definitely plan to order well in advance.


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    Mixed experience with promised discount on orders above €500 not executed at checkout

    Even though they said I'd get a discount for spending a certain amount, it didn't come through when I went to make my purchase. I called customer service last Friday, but they didn't fix it by the end of the day. I had to call again, and they said they'd get the IT folks involved on Monday. On top of all this, I keep getting promo emails that don't match up with the discount situation. It's been a letdown and not very smooth overall.


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    Quick and efficient order execution

    I was really happy with how fast and efficient they got my order to me. The stuff I got was top-notch and exactly what I wanted. My only thing is I wish the delivery had been a little speedier. It wasn't super slow, but it could have been quicker. But all in all, I'm happy with what I bought and the service I received.


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    Spain wine purchase

    I just bought a bottle of wine from Spain from this company and I gotta tell you, I was really impressed. The wine was top-notch and the price was really good compared to others. Shipping was super quick and smooth, so I got to enjoy it right away. The only downside was the pricey shipping, but all things considered, it was worth it since I got a wine that I couldn't find anywhere else.


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    Procuring favorite sherry in Switzerland

    I just got my favorite sherry from Decantalo and it was such a great experience! Ordering was a breeze, and my package showed up earlier than I thought. I didn't have to stress about shipping or dealing with customs because it was all taken care of. This was the second time I've had a good experience with Decantalo, and I'll definitely be coming back for more.


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    International order Spain-Germany

    My order from Spain to Germany just came in right on time, in about 2 weeks. The box looked a little squished, but all the bottles inside made it out unscathed. Shoutout to the customer service team for being so quick and friendly when I asked for a VAT invoice in German. Huge thanks to Griselda for being so helpful and professional.


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