All reviews of Julio Castellon
Review about: Decantalo
Rum
Purchased 3 expensive bottle of Rum to bring them back to the USA. I requested VAT documents to retrieve the tax from the Airport upon my return. Decantalo asked me for my information to prepare the documents on Feb 28. The shipment was delivered on March 3 to my hotel but without the Duty Free documents. I contacted them on Wednesday March 5 and Friday March 7 I spent a whole week in Barcelona and the paperwork was never delivered. To make matters more ridiculous I got an email today Monday March 10 a week after the delivery while I am flying back telling me they are waiting for confirmation of some kind of department. What a joke! I will never ever buy anything from Decantalo again. Stay away from this online company!