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Wine
Amazing service and amazing pricing. Got 20 bottles of wine in one package and I must say, these have been some of the best wines I've ever had, especially for the price I paid. I paid about $6 per bottle and got free shipping. Wine was well packed and came in just a few days after placing my order. Sure beats ordering from other guys!
Wine
I'm an idiot and I love this company
Over stock of 20 bottles
I ordered a 20 bottle case of red wine, the most expensive, it was a splurge. I received 10 white and 10 red. I immediately contacted them and they said FedEx would pick it up but I have to have it in original packaging which I do not. So when I contacted Nick and showed him the evidence of their error, he said “are you kidding me you want wine you didn’t pay”? Whaaaa?
doesnt matter never came
my order never showed only told this when i had to call to see why it wasnt showing the shipper ups never told me even though i had already paid for the order it was nevr sent but returned even though noone had any proff the order was in fact damaged the real damage came when talking to customer service they put me on hold and then went to lunch another person picks up the phone and tells me forget about getting another shipment even though they knew the order was coming back to them they never sent another one the only thing cheaper then the wine is the people they hire buyer beware if the price seams to good to be true it probably is we will not me going back please people go else where and save yourself the time and hassle
Red Wine 4 cases
I was interested in trying new wines from across the country at a great price point. I purchased in total 71 wines from 4 of their prepacked cases. I ordered a 20, 18, 18, and 15 set of cases. The order delivered via Fedex in 2 days. Everything was neatly packaged and no damage or breakage to any bottles.
The issue was upon opening each case there were multiple duplicates. In total of the 71 wines there were only 20 unique wines. I received 51 bottles that were duplicates. Some I received up to 6 bottles total amongst the 4 cases. Some cases had 3 of the same bottle in them. 1/4 bottles to be new seems like not a fair shake. I emailed customer service my concerns and they asked how many duplicates were there and I can exchange them. Once I advised it was 3/4 of my order they stood behind "our website states that there may be duplicates of our best wines". I again stated that is understandable, but 50/71 to be duplicates seems a bit excessive. They offered a refund on 13 wines total at $6.86/bottle. I had asked for a full refund and they refused to do so without me having to pay for shipping and handling. After 2 follow up attempts on how to rectify this situation they stated their final offer was to pick up the 13 bottles for the refund.
I've yet to try any of the bottles so I can't speak on their quality. However if you are like me and were hoping to have a bunch of new wines to try out I'd be weary of using this company and my technique. If anything do 1 case and I guess roll the dice that you'll hopefully not get a bunch of duplicates.20 bottles white wine
Have used this company since 2020, had great experiences until the past 2 shipments. Both have arrived damaged and not with the full amount of bottles purchased. Customer service is rude and accusatory to customer despite pictures being provided of missing bottles, damaged shipping container, and damaged wine bottles. It’s a sad turn for this company, they used to be great.
20 Bottles of Wine for $124.99
Admittedly, they do have great prices. I have purchased from them on 3 different occasions. 20 bottles of "winter wines" for $124.99 is a deal. They sent 10 bottles of white and 10 bottles of red. The reds were young and the whites were old (2016-2018) and some of the reds were 2021. After tasting some of the bottles, I had to spit it out and ended up throwing the entire bottles in the trash. It ends up not being such a great deal when they're not drinkable.
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