AlphaMarts - Overall Rating based on 33 reviews
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Patio and chair set purchase
I recently bought a patio and chair set from this company. It came quickly through a popular home improvement company. But, when I checked it, I saw the table had some damage, probably from shipping. I contacted customer service, and they were super helpful. They quickly sent out a new table for me. The new table arrived in a few days, and I was really happy with how everything was handled. I will definitely think about ordering from this company again.
Storage cabinet purchase
I just bought a storage cabinet from this store, but when I tried putting it together, I found out they gave me the wrong piece. I called customer service and sent them a picture of the issue, and they quickly sent me a replacement. I was happy to get it in just two days - way faster than I thought! Their fast and helpful response really impressed me. Because of this good experience, I'll definitely consider shopping at this store again in the future.
Reclining Chair Purchase
The customer service at AlphaMarts was amazing! I had a few questions about putting together the reclining chair I bought, and they quickly sent me a video from the factory showing how to do it. Let me tell you, the chair is great - super comfy, affordable, and really well-made. I definitely suggest checking out both the chair and the company.
L-Shaped outdoor couch purchase
I got this L-Shaped outdoor couch from a store and it was a good deal. The materials they used were good quality. But there were a couple of hiccups once I got it. They forgot a part and the assembly instructions didn't match up. Luckily, the customer service at AlphaMart was on it and sent me the missing part right away. They kept me in the loop the whole time. As for putting it together, we just had to figure it out ourselves since the instructions were a bust.
Outdoor furniture purchase
The customer service at this store is fantastic. I just got myself a 7 piece outdoor furniture set and it's even better than I expected. It's really well-made, super sturdy, and the cushions are so comfy. I'm really satisfied with what I got and I think the price was totally worth it. If you're unsure about buying something, go for it - you won't be disappointed.
Outdoor chair purchase
I ordered this really awesome outdoor chair online, but when it got here, one of the pieces was totally smashed up. I contacted the customer service for the website and they were super nice. They sent me a replacement piece really quickly, even though it didn't come overnight. I'll definitely be shopping from there again because they were so friendly and helpful!
Heavy duty chairs
I just got some new heavy-duty chairs from that store. One of them ended up coming damaged, but when I reached out to customer service, they sent over a replacement part right away. I was really impressed with how quickly they took care of everything. The chairs are solid and seem like they'll hold up well on my deck for a good while.
Folding Chair
Order process is easy but that is all that is easy. It has been 2 months since I ordered a single chair and have received absolutely nothing.
I contacted Alphamarts numerous times but all they have is excuses. First they said it was the carriers fault for not picking up. I guess they are the only place that has to wait 2 months for a carrier to pick up.
I have asked for a refund but they will not issue one because “the package is ready in the warehouse.”
I would never order anything from these guys again and I would advise everyone to stay away.Patio Chair Set
Having a nightmare on a patio chair set order from them. I have gotten 5 different renditions blaming FedEX as to the staus my order which when I spoke to the shipper arrangements where never made to pick merchandise from the warehouse. Have repeatedly request cancellation and refund and keep getting told the order is in route which is not true. Another Chinese based company scamming good folks even though they have a Las Vegas, NV address.
Patio set
Need help !
I tried to contact customer service but nobody answers the phone or emails.
Please advise how I will either find shipping information and delivery date or any way on how to get a hold of somebody that can answer.Oversized Moon Saucer Chair with Folding Cup Holder and Carry Bag - Red
That's bullshit that you can't issue Me a refund. I have waited nearly a month and it has just been placed on the trailer to be shipped. You sent Me bullshit information from the start telling Me, when I paid for it that it was already on it's way. Now, I get this email after I requested a refund telling Me that it is now on the trailer ready to be delivered. I'm tired of this run around bullshit. I haven't had a problem recieving anything else I ordered from anywhere else, don't understand why I am having so many issues with your company. I have waited and waited this is absolutely ridiculous. I will never make another purchase through your company, after all of the issues I have had with this one purchase.
Patio high back chairs and table
The chairs were easy to assemble and are fine, The table came on a different delivery date which was fine but the one bracket does not fit the brace, After numerous time texting to the service center which I believe is a call center, (they would not call me, only text?) There is no solution to this problem. All I need is to replace one bracket, but they insist i am not putting the table together? There is only 2 brackets, pretty easy. Started this texting process on 5/13/2020, as of 5/18/2020 still waiting for solution.
SO SO GOOD !
they have all the things i was looking when i wanted to buy my camping gears
i wanted to switch to something as my old ones are not working that great for me
so alphamart provided me the budget friendly , amazing quality and superb services all in one offer
also, they have the largest discounts and deals
so yes i am so satisfied with the shopping experience of mineI ordered and got the set of MF Studio outdoor metal swivel chair set of 2 dining rockerchairs with cushion 300 lbs support for Garden Backyard Bistro. I got 3 left chair armsand only 1 right chair arm. Please call me @ 832-248-5589 for correction on this delivered item.
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Patio high back chairs and tab
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