AlphaMarts33 reviews
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Patio dining set
I recently had a great experience with customer service about a patio dining set I bought. Even though the product was really good quality, I had a little problem while putting it together. One of the bolt holes was kind of blocked, so the bolt didn't fit all the way in. I contacted customer service and they were super quick and helpful in getting back to me. They not only responded to my email fast, but they also took responsibility for the issue and gave me a solution quickly. Their professionalism and commitment to fixing the problem went above and beyond what I expected, especially in the world of customer service today.
Patio dining set with manufacturing mistakes
I recently bought a patio dining set from Alphamarts and unfortunately, one of the chairs didn't have pre-drilled holes in the metal. Luckily, when I reached out to their customer service, they quickly sent me two replacement chairs to make up for the mistake. I was really impressed with the quality of the dining set and the great customer service provided by Zeke and Tiffany at Alphamarts. They were both super helpful and made sure my issue was taken care of efficiently and to my satisfaction.
Outdoor dining set
I bought an outdoor dining set from a popular store not long ago. But, when it got delivered, one of the chairs was messed up and some hardware was missing. I called the store, and they told me to talk to AlphaMarts for help. Right off the bat, AlphaMarts was super helpful and quickly sent me a new chair and the missing hardware. I was really impressed with how efficient and professional they were the whole time.
7 seat outdoor patio set
I ordered the 7-seat outdoor patio set back in February and just got around to setting it up this past weekend. But, when we were putting it together, we realized there was a missing or wrong piece. I decided to shoot an email to customer service and was pretty happy when I got a response later that day. They quickly sent out the correct piece and we had the issue fixed in just two days. The patio set is really good quality and I'm happy with my buy. Definitely planning on ordering from them again in the future.
Sofas and rockers
I recently bought two sets of sofas and rockers. The furniture is really nice and well-built. But when I put together one of the sofas, I saw that there was an extra piece. I got two part Cs instead of part C and part D. It was annoying, but I contacted customer support and they were amazing. They fixed the problem fast and made sure I got the right part. I was impressed by how they took care of everything and made sure I was happy. This really shows how a company should treat its customers.
Office chair purchase
I had a little problem with a couple of pieces not fitting right, but when I reached out to customer service, they quickly sent me a replacement part that fixed everything. The chair is comfy and serves its purpose perfectly. Big thanks to Farrah and Yvonne for their awesome customer service.
Fast shipping, missing part
I just bought something online and the shipping was super fast, which was awesome. But when I opened the package, I noticed that a little piece was missing from my order. It could have been a pain, but the customer service I got was really amazing. I emailed them about the issue and they got back to me right away, said sorry for the mistake, and sent out the missing part quickly. It's not every day you come across such top-notch customer service, so I have to shout them out for going above and beyond to fix things. All in all, I'm happy with my purchase, all thanks to their fast help and awesome service.
Incorrectly marked sofa, quick customer service
I just bought a sofa at this store and ran into a problem because one part was labeled wrong, so I couldn't put it together. But the customer service team was really helpful and sent me a new piece right away that fit perfectly. I was so happy with how they handled everything and couldn't have asked for better help.
Patio Dining set with 6 chairs
I ordered a patio dining set with 6 chairs, but when it arrived, one of the chairs had a little scratch on the arm. I reached out to customer service, and they quickly sent me a replacement arm. I'm really happy with how they handled the situation.
Gazebo replacement parts
The customer service I got when I bought replacement parts for my gazebo was awesome! They sent me the parts super fast, like in 2-3 days, which totally impressed me. The customer service folks were really helpful and made sure I had everything I needed. I appreciate the quick and top-notch service I got at AlphaMarts, and I'm really happy with my new gazebo.
Chair set
I bought this chair set from this store and it was actually really nice. When it arrived, two of the chairs were a little messed up but I contacted customer service and they quickly sent me replacements. The chairs are comfy and they look great in my room. I'm really pleased with my purchase!
Patio set plus extra chairs
I just got myself a patio set and some extra chairs from this store. The chairs were really well-built and solid, way better than I expected. But, the table came with some damage. Luckily, I reached out to their customer service, and after sending a few pictures, they quickly sent me a new table. I was really impressed by how professional and fast they were.
7 piece patio set
I'm an older lady and I gotta say, I was pleasantly surprised at how simple it was for me to put together this 7 piece patio set in only 2 days. At first, those instructions seemed kinda intimidating, but they were actually pretty easy to follow. Luckily, all the pieces were there and the final look is fantastic. I would definitely suggest this set and this company to others!
Charcoal patio grill with 2 liftable enamel charcoal trays
The ordering process went really smoothly and I got my purchase in just 2 days. Putting together the grill was a breeze thanks to the clear assembly instructions, it only took me about 4 hours. I've already used it once and it surpassed all of my expectations. I love the separate controls for lowering the coals on each side, such a cool idea. So far, I haven't had any issues like paint peeling or rust, which is awesome. Overall, this purchase has been fantastic and I can't wait to enjoy many more years of using it.
Outdoor dining chairs with a rough arm
I wanted to share about my recent experience purchasing 8 outdoor dining chairs. Most of them were easy to put together, but one chair had a rough arm with metal bits sticking out. I contacted customer support and they got back to me in just a day. They figured out the problem right away and sent me a replacement part, which arrived quickly. Swapping out the defective arm was a simple fix, and now my chairs are good as new!
Outdoor patio dining chairs
I bought 6 patio dining chairs from this store recently, and I'm pretty happy with the quality. But, one chair was defective which was a bummer. However, the customer service was amazing. I reached out on May 9th about the issue, and they delivered a new chair just 10 days later.
Patio chairs purchase
My new patio chairs got here right on time and were a breeze to put together. They even included extras of all the screws, washers, and parts, which was a nice surprise, even though I didn't end up needing them. When I freaked out thinking I had lost some tools, the customer service was super quick getting back to me. Turns out, the tools had just slipped off onto the garage floor. All in all, I'm really happy with the quality of the furniture and how well they took care of me.
Stools
The stools I bought were pretty good overall, but dang it, one of them had a broken foot piece when it arrived. I think it might've gotten messed up during manufacturing or by some other person who returned it. But, the customer service folks were quick to send me two new ones, so that was cool.
Patio chair replacement arms
I bought a patio chair from this store not long ago and when it showed up, it had some scratches from bad packaging at the factory. But I gotta say, their customer service was top-notch. They sent me replacement arms super fast, like two of them, no problem. And this was during the crazy Christmas rush too! They really handled the situation well. I'd definitely say I had a good experience with their customer service.
Extension cord with a dent
I got this extension cord and it had a little dent in it which was a bummer, but I didn't feel like going back to the store. So I reached out to the company and they were amazing! They sent me a replacement really fast. Yay!
About AlphaMarts
Marts are used by individuals in several ways. In need of new camping gear for your next adventure? Interested In buying or changing your patio furniture? Looking for the best online platform? Welcome to ALPHAMART. ALPHAMART is an online store with huge collections of products. Read customer reviews about ALPHAMART on US-Reviews and find experiences from previous customers.
About ALPHAMART.
ALPHAMART is an online shopping store that entails several great selections of commodities for camping, home products, patio furniture, outdoor furniture, and other commodities. It was founded back in 2003 and is a privately ran and held enterprise. The company has three brands that help in categorizing of company's products. They include Alpha home for bedding and kitchen furniture, Alpha Camp for outdoor camping equipment, and Phil Villa for patio and garden furniture sets. The company is located in Las Vegas, Nevada. Their main headquarters are found in Nevada in western unites states with several retail shops. It is categorized under a furniture industry and mainly aimed at attaining maximum profits on all the products they deal with. The company has around 200 employees who help in the running of the company and making sure all the customers are certified. The company is still in operation to date. The main aim of the company is to make sure all the customers and individuals can get access to the products and affordable pricing.
Services offered by ALPHAMART.
The company is an online operating enterprise and known to provide a shopping platform for its customers for easy access to the products they need. Several products can be accessed from the company and which can be for camping, home décor, and kitchen needs. They have been in business for over 12 years and they are known to deal and supply several products. As a furniture company, ALPHARMART is aimed at providing its customers with world-class experiences that are of outdoor class and life. The products come in a variety of brands and are of quality and very affordable. Products can be accessed online through the company's business platform. High-quality patio furniture can be accessed by the customer from the company's online platform and other accessories. Hot sales can be found from the online platform and come with discounted pricing on every item that is purchased. Customers can view new trends of the company's products on the new arrival deals. All the products can be easily accessed either in small quantities or large quantities as per the customer's want. They allow the individual purchase and also wholesale purchase of products. Deliveries are made across the United States and also customers from far can get shipping deliveries from the company. For more information about the company and its products, customers can get access to the company's website, www.AlphaMarts.com. For clarification on products and questions, customers can access, sanders@AlphaMarts.com.
Comments, complaints, and opinions.
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Contact Information
4811 W.DESERT INN RD
89102 LAS VEGAS
United States
Categories AlphaMarts
Online Shop | Home and Garden | Sport & Outdoor
Page Statistics
Seite online seit: December 24, 2018
Letzte aktualisierung: November 29, 2024
Review with most votes
Patio high back chairs and tab
The chairs were easy to assemble and are fine, The table came on a different delivery date which was fine but the one bracket does not fit the brace, After numerous time texti... Read onBy: joe thomas