All reviews of Hermann
Review about: LIV
Watches, personalized customer experience
This company has some really awesome watches, plus their customer service is top-notch. The whole process, from ordering to getting the watch, was super smooth and easy. I got my first one back in 2023 and loved it so much that I got another one this year. They do a great job of following up and making sure you're happy, which really makes you feel appreciated as a customer. I seriously can't recommend their watches enough!
Review about: Buckle
Clothing
The customer service at this place was amazing, especially thanks to Derek, the manager. Even though my husband and I don't live nearby, we felt really taken care of during our visit. Derek was so friendly and helpful, making sure we found everything we were looking for. It was clear that he valued us as customers since he remembered us every time we came in. We left feeling happy with our visit and will definitely be back in the future.
Review about: REI
Faulty Socks
I bought some socks from this store not too long ago, and they already fell apart way quicker than I expected. I only wore them a handful of times and they were already showing signs of wear and tear. I decided to take them back to the store, hoping to either swap them out for a new pair or get some store credit like the customer service person said I could. But when I got there, the staff was not very helpful at all. They seemed like they couldn't care less about helping me out. I left feeling pretty frustrated and let down by the terrible customer service.
Review about: New Republic
Shoes
I got these shoes online and man, they just didn't fit right. So, I thought I'd just return them, no big deal. But then I found out the company wouldn't give me my money back because of a little dirt on the shoes. Seriously? There was hardly any dirt on them, you couldn't even see it in the picture they showed me! Their return policy is so annoying, I'd suggest going somewhere else where you can actually try on the shoes before you buy them.
Review about: Cuts
Clothing purchase
I got these really great clothes that were like, top of the line in quality, fit me just right, and so comfy. Gotta give a shoutout to the sizing being spot on. Had a little hiccup with shipping around the holidays, but Irene from customer service totally saved the day! She was emailing me almost every day, keeping me updated and handling the issue like a pro. Oh, and last year I got some workout shorts for my nephew and he's still raving about how awesome they are.
Review about: Twojeys
Melted Stars Necklace
I was so excited for the Melted Stars Necklace to be back in stock, and as soon as it was, I totally snagged it. The packaging was amazing, and the necklace was definitely worth the wait. I really dig the different rings that let me customize the length around my neck, plus it's super lightweight so wearing it is a breeze. I'd definitely give this product two thumbs up!
Review about: Zyro
Website hosting and site building tools
Zyro is great if you want an easy way to host and create websites. Their block on block builder is super easy to use, so you can make clear and clean webpages without a struggle. Plus, they've got a ton of free stock photos to choose from, so you can save time and cash. And when it comes to text, breaking it up into separate blocks helps you arrange it nicely around your photos and buttons for a really nice-looking layout.
Review about: TheRTAStore
Kitchen cabinets purchase
The online kitchen planner from this store was amazing! It really helped me picture how the cabinets would look in my kitchen. But, I do wish they had a tool like that for other rooms too. I got a little annoyed when I realized that some cabinet pieces weren't available in all colors and styles, and there was no way to filter for those items. I had to go through each style, scroll through all the options, just to see that it wouldn't work for my space. It was quite a hassle. Despite that, I can't wait for the cabinets to arrive and to see how they'll look in my kitchen!
Review about: ICAN Cycling
Carbon road bike frame purchase
The carbon road bike frame I bought is amazing. I've only had it out for a few rides, but I'm really impressed with how it rides. The speed and comfort of the bike are great, and it gives me a lot of confidence when I'm riding. The whole buying process and talking to the company was really good too, which made the whole experience even better.
Review about: PaperMart
Ribbon purchase
I bought some ribbon from an online shop not too long ago. Everything started out great with the fast shipping. But then things took a turn when I got the package. The box was all messed up and five of the ribbon rolls were wrecked too. It took another four days for the replacement to get to me. I mean, I was glad they fixed it, but man, it was annoying to have to deal with all that hassle.
Review about: Beachbody
Subscription renewal experience
I recently went through a pretty frustrating situation trying to cancel a subscription renewal. The customer service was seriously lacking. So get this - I reached out the same day I was charged, right? And they straight up told me no refund was happening. I wasn't having it, so I filed a complaint. But apparently, their reason for denial was all wrong and they were sticking to it. They tried to say they sent a message about the renewal, but I checked all my email folders and nada. Long story short, it seems like their lack of communication cost me $189 that I didn't need to spend. Needless to say, I'm not happy about it and would advise others to watch out with this company's subscriptions.
Review about: GiftsForYouNow
Discount Deception
I bought something from this company because I saw they had a 20% off deal. But when I tried to use the code at checkout, I only got a discount off the regular price, not the sale price. I contacted customer service to double-check and they basically said that's how it is, even though the promotion didn't say anything about that. I think it's not cool to have promotions like that and I recommend being careful when shopping with this company.
Review about: Kendra Scott
Pendant purchase for Christmas gift
I got a pendant for my granddaughter at your store as a Christmas present. But, when she opened it on Christmas day, she said she would like the same necklace but in gold instead. So, I reached out to your customer service crew right away to see if I could swap it. Unfortunately, they told me that your return policy only works for stuff bought from November 1 to Christmas. Because I got the pendant on October 22, it didn't apply. I felt kinda bummed about this policy, to be honest. I mean, I was just asking for a little bit of wiggle room, only nine days.
Review about: DIFF Eyewear
Multiple pairs of glasses bought
I recently bought a few pairs of glasses and it was kind of just okay. I got a pair of readers, a pair of sunglasses, and two pairs of Rx glasses. The readers and sunglasses were good, but one of the Rx glasses wasn't the right color and the other one was too big. I reached out to customer service, sent them some pics of the glasses with their serial numbers, and they sent me the correct color Rx and let me keep the wrong one. They even said they'd give me up to $15 for fixing the oversized glasses. The team was quick to respond the whole time, and I really appreciated that. People have been giving me compliments on the style of the Rx and readers, which is cool. All in all, it was an okay experience.
Review about: Zales
Birthstone ring
I had such a great time at the jewelry store today. When I went to return something, Rosie, the salesperson, was super helpful and made everything easy peasy. She not only processed my return and refund quickly, but also showed me some gorgeous birthstone rings that I fell in love with. I ended up buying one and I'm so happy with it. The staff at this store really knows how to treat their customers right and make shopping fun. Rosie's knowledge and friendliness really sealed the deal for me. I totally recommend this store if you want awesome products and fantastic customer service. Shoutout to Rosie and the rest of the staff - keep up the good work!
Review about: Bluefin
Bluefin Cruise SUP Package
It started leaking after only 18 months of hardly using it - pretty disappointing, huh? I had to report it for warranty because of the leaking problem with the inflate/deflate valve. I was planning on using it sooner, but moving and bad weather got in the way.
Review about: Surveysparrow
Sign-up form creation
I just tried out SurveySparrow to make sign-up forms for my blog, and I gotta say I'm really impressed with how they turned out. This platform let me create some awesome forms that went above and beyond what I was expecting. Compared to Typeform, which I've used before, SurveySparrow is way easier to use and looks a lot better. There are so many options for customization that I was able to make the forms fit perfectly with my brand. All in all, it was a smooth experience and the final result looked great and was easy for users to navigate.
Review about: Blueground
Great location, maintenance issues, late deposit return
The apartment's location was amazing, but man, oh man, the place itself had so many maintenance problems that really threw off my stay. I had the cleaning service scheduled twice, but they didn't even bother to show up. And don't even get me started on the showers and dishwasher that needed fixing, plus those nasty stains on the furniture and doors. Oh, and let's not forget about the lack of instructions for trash and recycling. To top it all off, my deposit wasn't returned when it was supposed to be, which was super frustrating.
Review about: Trust & Will
Estate Planning Document Creation
I'd been putting off making my estate planning documents for years, but I finally did it and I'm really glad. The whole process was super easy to follow and I liked that I could make adjustments whenever I needed to. Life is always throwing curveballs, so that was a big plus. I was unsure about the membership part at first, but it turned out to be worth it for the peace of mind it gave me.
Review about: SportsShoes
Return of trainers
I gotta give a shoutout to Charlene and Beth, the team members at the store who helped me out big time with returning a pair of trainers. They were so friendly and made the whole process super easy and hassle-free. I was able to drop off the trainers at ASDA, which was super convenient. Only thing is, I did get a little confused filling out the return info on the website. SportsShoes might wanna look into making that part a bit more user-friendly for folks like me.
Review about: Batteries Plus
Battery purchase
I just bought a battery at the store in Berkshire Plaza off SR 200 in Ocala, FL. The customer service from Logan and Anthony was amazing! They were so professional, kind, helpful, knowledgeable, and funny. It totally exceeded my expectations. I'll definitely go back to this store and tell others to check it out too. Logan and Anthony are top-notch at customer service - we need more folks like them in the world.
Review about: DSW
boots
Oh my gosh, I got these adorable boots from this website, right? And can you believe it? They sent me the wrong thing! Like, seriously, I ended up with some random sandals instead. Ugh. But eventually, they did send me the correct boots and even gave me a little refund. So I decided to return both the sandals and the boots because I changed my mind. They refunded most of my money, but then unexpectedly took the rest from my bank account! I called them multiple times and each time they assured me they would return it, but they never did. It's just not fair!
Review about: Campark
Camera purchase
Hey, so I got this camera and I had a really important question about it, you know? I tried to contact customer service for help, but this lady named Ruby totally ignored me! She just told me to go back to the store where I bought it, even though the manual says to reach out to Campark for support. It was not cool at all. Just a heads up before you decide to make a purchase from them!
Review about: Movesgood
Recent clothing purchase
The textiles from this brand are top-notch, but I was let down by the finishing. They claim 70% European production on the website, but all the items I got were made in China. The Chia top looked good at first glance, but the finishing was off - it seemed used and the stitches were loose. Also, the Alice cardigan I got was shorter on me compared to the model, even though I'm 7 cm shorter than her. And to make matters worse, the Mirja scarf had a noticeable stain. After all this, I left feeling really disappointed and unsatisfied with my shopping experience.
Review about: Caskers
Bourbon purchase
I just bought a bourbon online and it took longer to get to me than I expected. But gotta give a shout out to their customer service team - they were super quick to respond and really helpful in fixing the issue. And even though it was delayed, the bourbon I got was top-notch. Happy with my purchase overall!
Review about: Blendtec
Expensive blender, doesn't last long
I got this fancy blender thinking it was gonna be a game-changer, but after a minute, it started actin' all weird. The metal piece on the jar was wobblin' around and makin' all sorts of creepy sounds when I tried to use it. Such a letdown! Total waste of my cash.
Review about: Bergdorf Goodman
Luxury shoe purchase
I recently splurged on a fancy pair of shoes from this store, expecting top-notch quality and a speedy delivery. But man, was I let down. I dropped a pretty penny on those kicks, believing I'd have them in my hands the same day. Well, that never happened. The shoes never showed up, leaving me annoyed and bummed out. I called customer service over and over for weeks, and all they could tell me was they hadn't heard squat from the shipping department and to just keep on waiting. This lack of communication and responsibility is totally not cool and makes the whole company look bad. Honestly, it feels like a bit of a scam to me. They took my cash but didn't hold up their end of the deal.
Review about: Minisforum
Mini desktop replacement
I've been using Intel NUCs and small PCs for a while now, and let me tell you, this mini desktop replacement is a total game-changer. Yeah, the case feels a little flimsy, but it still looks sleek and works like a charm. The plastic might be thin, but if you don't go poking at it all the time, you're good to go. Gotta give props to this mini PC, it handles tough tasks like a boss. The power brick that comes with it really helps it shine, and it stays surprisingly quiet even when things get intense. The only downside is gaming. AMD GPUs are okay for light gaming, but don't expect them to replace a dedicated GPU. Stick to older games, e-sports, or console emulation, and you'll be golden.
Review about: Alleyoop
Ey, I got some cool stuff
I got some stuff from this website and it was pretty good, you know? The website was easy to use and ordering was a piece of cake. I found what I wanted, but I gotta say, it was kind of pricier than I thought. So, if you're thinking about buying from this site, just keep in mind that you might have to spend a bit more money. I was happy with my purchase overall, but man, it would've been way better if it was cheaper.
Review about: The Webster
Handbag order
I bought this super adorable handbag from a store I saw on Instagram because I just had to have it! I splurged on 2-day shipping so I could get it right away, but then I got an email saying they made a mistake and it wasn't in stock. Total bummer! It took me forever to find the perfect store to buy it from, and now I have to go back to square one. Not cool at all.
Review about: Urban Outfitters
Vinyl player
I recently bought a record player from this store and it ended up not working right. When I tried to return it, I ran into a bunch of frustrating roadblocks. Even though the website said I could return it in-store, the employees turned me away and said that was a mistake. The lack of clear communication and consistency in the information was really disappointing and made the whole return process way more difficult than it needed to be. Since the item was considered furniture, the idea of hauling it back home and then to the post office for return shipping didn't sound fun. Plus, talking to customer service didn't really help much either, since I couldn't figure out how to reach a real person for help. All in all, this whole situation made me feel like the company didn't care about me as a customer and didn't take responsibility for their faulty product or the confusing service. It's really disappointing to feel like my time and money were wasted on a product that didn't live up to my expectations.
Review about: Jet Airways
Flight delay, missed connections, poor customer service
I recently had the unfortunate experience of being a passenger on a flight from Delhi to London that was delayed for a whopping 5 hours. The flight number was 9W122, and the delay caused me to miss my last train home. When I asked the flight staff at London Heathrow about the delay, they kind of ignored me and told me to talk to non-existent ground staff. It seemed like they were just giving us false hope to calm us down. Finally made it home really early in the morning, and I decided to email Jet Airways about what happened. Their response was pretty disappointing. They basically said they weren't responsible for the delay or anything else that happened after I left the airport. Their lack of responsibility and bad customer service really ticked me off.
Review about: StandDesk
Stand desk
I recently got a stand-up desk, but man, the company really dropped the ball. They sent me the wrong item, claiming they were out of stock and gave me a cheaper thing instead. I tried to get in touch with them, but getting a response was like pulling teeth. Their voicemail says it could take 4 to 5 business days to hear back, which is just not cutting it in today's fast-paced world. And get this - I looked them up and found out they have a BBB rating of C-, which kind of makes you wonder about their integrity, you know? On top of that, they won't even honor their warranty - my desk broke after only three months. Such a letdown overall, I definitely wouldn't recommend dealing with them.
Review about: Buckle
Fast shipping, helpful customer service
I was seriously impressed with how fast they shipped my order and kept me in the loop the whole time. When one thing didn't fit, I took it back to the store and they ordered me a new one without any hassle. Got it in just 3 days, and even though it cost $7 more, they didn't make me pay the difference. Really thankful for their honesty and top-notch service!
Review about: EVE Online
Massive multiplayer online game
This game is seriously amazing, the complexity and gameplay are top-notch. But man, the developers have totally lost touch with us players. They keep ignoring the issues and bugs we've been talking about, and just keep dropping updates nobody asked for. It's messing up the whole experience. And now they're encouraging us to make multiple accounts, but won't even give us info on our own alt accounts. It's driving more and more players away to other games. It's really sad to see such a awesome game getting wrecked by the people who made it.
Review about: Simple App
Helpful app for getting immediate assistance and information.
I really love using this app whenever I'm not sure about something and need quick help. It makes everything so much simpler with all the great info it gives me. I tell all my friends they should definitely check it out.