Caskers39 reviews
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Whiskey purchase
At 10pm, they canceled our plans out of nowhere, didn't even give a heads up. Such a letdown, wasted the whole day.
Leaky bottle gift
I received this awesome bottle as a gift, but it was leaking when it showed up! I tried to take it to Japan, but it just kept leaking. I reached out to a Caskers representative, and they were friendly, but all they offered was points and wouldn't replace the bottle. It was disappointing, so I recommend not purchasing from them for better customer service.
Bourban and was overcharged, these guys are sneaky and not reputable find another source
I learned they charged me twice as much for a bourban, my bad but, run and find another source.
Shipping label mishap
The shipping company messed up the label, so my package got delayed. It had to go back to the warehouse then I had to confirm my address and get a new label. But even with that hassle, Casker's customer service was great - they explained everything about shipping really well. I'd shop with them again, but they do need to work on their shipping process.
Smooth bourbon purchase
I just bought a really nice bourbon from this online store. The bourbon itself was fantastic, but I did notice it took them a while to let me know about items that were out of stock. Despite that, overall, I had a great experience with Caskers.
Late order tracking inquiry
I emailed Caskers because my order was taking longer to get to me than usual. Usually, they're super quick with deliveries. Luckily, they got back to me the same day with the tracking info I asked for. Their customer service was fast and helpful, and I really liked their wide variety of products and good prices.
Cool Whiskey
The whiskey I got from this place was awesome and came in good condition, which is super important. But then there were some issues with the delivery, not the store's fault at all, blame it on Fed Ex. But the Caskers folks were really fast to respond and helped sort things out. They were amazing and I totally appreciate that. I'll definitely come back to purchase more cool stuff from them in the future!
Whiskey
I ordered whiskey and it took forever to arrive! They kept promising it would be here by the end of the week, but it never showed up. Customer service didn't really do much to help either. Overall, it was a pretty disappointing experience.
I got a gift card that was totally unusable and customer service is a JOKE
Caskers has the WORST customer service and the whole company is a SCAM. They take your money and do not provide a service. They are COMPLETE con artists. This company needs to be SHUT DOWN.
Whiskey
I really appreciate Caskers trying to stay on top of orders, but I was really disappointed when my whiskey got sent to the wrong address. The delivery company, GLS, said they were given the wrong address, so it wasn't their fault. Turns out, the address they actually delivered it to was also wrong. I did some digging and finally found my box at the incorrect address. I'm not sure if it was Caskers or GLS who made the mistake, but either way, it was frustrating. I shouldn't have had to go through all that trouble just to get my order. Not a great experience.
Whiskey purchase
I recently bought some whiskey from Caskers, which included Zan, and let me tell you, they were amazing at keeping me in the loop about my order. Not only did they respond to all my emails right away, but they did it within 24 hours. The shipping rates were reasonable and they had exactly what I was looking for at a good price.
Delayed Order
Dealing with this company has been so annoying. I ordered something a month ago, and I'm still waiting for it to show up. When I reached out to customer service, they just said I should've canceled within the first three days. That doesn't really fix my problem. Also, they keep charging and then crediting my account, which is just causing more trouble and making things confusing.
Bourbon Purchase
Tired of always getting just okay booze? Check out Caskers. I bought two bottles of bourbon from them recently and I'm really satisfied with what I got. They've got a great selection with all kinds of unique and top-quality options that you won't come across at your neighborhood liquor store. I found exactly what I wanted, and the prices were fair and decent. Ordering was easy, and my bottles showed up fast and well wrapped. Caskers has definitely won me over, and I totally suggest them to anyone who loves their spirits.
Awesome service / Cool stuff
Man, Caskers is seriously the best! Their stuff is always top-notch and their service is on point. I've had issues with other places in the past, but Caskers always pulls through and gets everything sorted out fast. I've looked at other places similar to this, but Caskers is definitely top dog. Appreciate you guys!
Whiskey purchase
The way Caskers packaged my whiskey was top-notch. The first shipment got to me quickly, and I could easily keep tabs on it as it made its way to me. But, the second shipment took forever to get to me. It was supposedly shipped on 12/21 but didn't show up until 1/2. The tracking info for the second package was seriously lacking, which made it hard for me to know where it was. On top of that, the delivery person just plopped the package on a chair by my front door without even giving me a heads up. Even though I thought the packaging was great, the slow delivery and lack of tracking were kind of a letdown. I might shop with Caskers again down the line, but I'd suggest planning for longer delivery times and not expecting too many tracking updates.
Liquor purchase
I have to admit, I was really pleased with the customer service I got from this company. The stuff I bought was wrapped up so nicely, it was obvious they put a lot of effort into it. They've got a great selection on their website and the prices were really reasonable. I'm definitely thinking about buying from them again down the line.
Liquor purchase
I had a great experience with Caskers. I live in Florida, and it's tough to find the particular liquor I was looking for. But Caskers had it in stock and made ordering easy. It only took me 15 minutes to order, and they kept me in the loop the whole time with emails.
Multiple purchases, easy navigation, good availability, fair prices, clear descriptions, shipping delays
I've ordered from this site a bunch of times and it's always easy to use and has great options. I like that the prices are fair, sometimes even better than other places. The descriptions are detailed, which is really helpful. However, shipping can be tough. Bottles come from all over, so there can be delays - sometimes it takes a whole month to get my order. And delivering multiple bottles can get really complicated.
Two bottles of vodka
I recently bought two bottles of vodka from Caskers and had a little problem with my order. When I got my package, I only got one bottle instead of the two I ordered. I contacted Caskers about it, and they quickly fixed the issue by sending me the missing bottle right away. I was really impressed by how fast they took care of it and how they were willing to make it right after a mistake from one of their suppliers. Philippine, the customer service rep, was amazing - she apologized and made sure I got my full order on time. Overall, I'm happy with my experience with Caskers and would definitely shop with them again.
Bourbon purchase
I just bought a bourbon online and it took longer to get to me than I expected. But gotta give a shout out to their customer service team - they were super quick to respond and really helpful in fixing the issue. And even though it was delayed, the bourbon I got was top-notch. Happy with my purchase overall!
About Caskers
Do you plan on opening a nightclub? Are you bothered about where you can purchase the best spirit that can give your customers value for their money? If you are affirmative in your answer, then read on. Caskers is one of the companies that offer different types of spirits. But do they deliver their products on time? Are their products affordable? For satisfactory answers to all your questions, read customer reviews of Caskers here.
About Caskers
Caskers is a company that focuses on offering different types of spirits that they claim are painstakingly obtained from local, fresh produce, and carefully made by hand. The company was founded in New York City in June 2012 by Moiz Ali and Steven Abt who are Co-founders. According to Caskers, ‘they created their products to help people discover craft spirits and take pride in what they drink’.
Products and Services offered by Caskers
The products of Caskers include the following: bourbon whiskey, moonshine whiskey, rye whiskey, scotch whiskey, Irish whiskeys, Japanese whiskeys, vodka, tequila, gin, rum, absinthe, cognac, liqueur, mezcal, vermouth, and wine. They offer merchandise like tees, totes, cocktail shakers, cocktail spoons, and cocktail jiggers. At this time, their vendors only ship within the United States. Due to state regulations, certain spirits can only be shipped to certain states. Please see the shipping information for the product you are interested in to determine where it can be shipped. Delivery to PO Boxes and APO/FPO/DPO (AE/AP/AA) addresses, as well as forwarding services and courier depots, is not possible. All orders must be received and signed for by an adult. By placing your order, you represent that you are of legal drinking age, and the person to whom your spirits will be delivered is also of legal drinking age. When your spirits are delivered, the person receiving delivery will be required to show identification. Shipping is $12.99* for the first bottle you order and $3 for each additional bottle. You can cancel an order for a full refund within three days of purchase, provided it hasn't shipped. Once an order has been safely & successfully delivered, they do not accept returns due to a change of heart or taste. Due to state regulations, they cannot accept the return of alcohol purchased by a customer with an error. If you find any errors with the product(s) you receive or receive damaged goods, they will replace the product or, if the product is no longer available, refund your product and shipping costs. They accept Visa, MasterCard, Discover and American Express, and PayPal. For more inquiries, email them at contact@Caskers.com.
Compliments, Complaints, and Opinions
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Contact Information
Categories Caskers
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Seite online seit: March 8, 2024
Letzte aktualisierung: November 29, 2024
Review with most votes
2 bottles of Crown Royal Salte
Ordering and paying was easy! Delivery-forget it! Label created over a week ago, but product never shipped! Save your money and aggravation! I’ll never use Caskers again! Read onBy: John Wallace