Perfumes Club - Overall Rating based on 25 reviews
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Perfume purchase
I bought a perfume from Perfumes Club not long ago, but when it arrived, the box was empty. I contacted customer service for help, but their reply was really disappointing. They told me to file a claim with USPS, even though it's the sender's job to do that. It was really frustrating how little they seemed to care. I ended up feeling like I was totally on my own to figure it out.
Ordered perfume in September
I ordered that perfume forever ago, but I still haven't received it. I've been checking my mailbox every day and still nothing. I just want to smell good, why is this taking so long?
Perfume
I recently ordered this perfume from a website and I have to say, the service was really terrible. My order never showed up, and when I tried to talk to customer service, they were no help at all. They originally told me my order would arrive in 12 days, but after a whole month went by, I contacted them and they said it would be another 7 days. Then they changed it to 90 days more. It seems like a total scam because I never got my perfume. I definitely recommend not buying from this site.
Perfume purchase - Still waiting
I ordered this perfume back in June, and I'm still waiting for it to arrive. Contacted customer service, but they were not helpful. They told me to talk to the delivery company, but they didn't have any info to share. I used my hard-earned money on this perfume, and it's really disappointing that I still haven't gotten it after all this time. All I want is my new perfume, but it's starting to seem like I'll never get it. I'm so lost on what to do next!
L'Oréal Paris face cream
Whoa, stop right there! Let me tell you about this "L'Oréal Paris face cream" I got from this website. So, I ordered a couple of them, thinking it was a great deal. But man, it turned out to be a total disaster. I tried using one and ended up with some serious chemical burns on my face - definitely not the look I was going for. I gave it another shot, but got the same bad outcome. I can't deal with this situation. Just a heads up, be careful with this product because you might end up regretting it.
Perfumes I bought
I had such a great experience shopping at Perfumes Club! It was super easy to find exactly what I was searching for, and my perfumes came really quickly and in perfect shape. I actually stumbled upon a fragrance I adore while I was traveling and never expected to find it in the US, but Perfumes Club had it! Thank you all so much for really making my day!
Mild perfume scent
I absolutely love the perfume I got from Perfumes Club! It does take a bit of time for my orders to show up at my door, but they always get here in perfect shape. The customer service is top-notch, they handle everything like a pro. I definitely suggest checking out this online shop for all your perfume necessities!
2 hard to find shampoos
I was really excited when I found these shampoos on Perfumes Club and couldn't wait to try them. But alas, my excitement quickly turned into frustration. It took forever for my order to arrive - about 5-6 weeks, which is way longer than I was expecting. And when the package finally showed up, it was all beat up and had been re-taped. On top of that, only half of my order was in there.
It looks like my package got held up at U.S. customs and went through some super intense inspection or something. I'm grateful for getting the products I ordered, but the shipping process to the U.S. definitely needs some major improvements.Hair products ordered
I recently ordered some hair products that I couldn't find at the store close by, and you won't believe this - I snagged them for half off! It did take a bit longer than I thought for the order to show up, about 2 and a half weeks, but they did mention that when I was placing the order. Anyways, when the package finally got here, it was packaged nice and neat and everything was in great shape. I totally recommend ordering from this place and I'll definitely be placing another order soon!
Awesome perfumes
I recently purchased some awesome perfumes from Perfumes Club and I was really looking forward to giving them a try. But unfortunately, I never got one of the perfumes I ordered. When I tried to contact customer service about it, they completely ignored me! They haven't replied to any of my messages at all. It's really frustrating because I was so excited to try that particular perfume. I'm pretty upset about the whole situation and I don't think I'll be ordering from them again. I'm even considering reporting them for their awful customer service.
Make-up purchase, slow delivery
I recently bought some makeup from a company based in The Netherlands, and I had a similar experience as others. The company is overseas, so just be aware of that before you decide to order. I placed my order at the end of December and needed the makeup pretty urgently. I was supposed to get it within two weeks, but it turned into a mess. Like others have said, there were problems with paperwork, no real tracking updates, and a strict policy on cancellations. They would only give a refund if you didn't open the product and you refused it upon delivery within a certain number of days. The whole thing, from ordering to finally getting my money back, took a frustrating 6 months. My advice to anyone thinking about this is to steer clear of international orders and go with a more reliable, local choice.
Eyeliner and Lip Gloss
Yeah, so I bought this eyeliner and lip gloss from this one place, and let me tell you, it was the worst! They ended up sending me products in a completely different language, and now they're making me jump through hoops just to get a return. It's been like endless emails going back and forth, and I still don't have a return label! Seriously, steer clear of that place, it's been a total nightmare!
Fake anti-aging night cream
This so-called anti-aging night cream was a complete disappointment. It didn't do anything it claimed to and I think it might have even been a fake. The texture wasn't right, the smell was off, and it didn't help my skin at all. I'm really upset about this and won't be purchasing from them in the future.
Undelivered order
I recently bought something from Perfumes Club, but I never got my order. Even though they said they checked and it was delivered, I can say for sure that no one tried to drop off any package at my place, because I have security cameras that caught everything. This whole thing has been really disappointing and annoying for me.
Fragrance order
I ordered a fragrance from Perfumes Club not long ago, but I never got my package. I tried reaching out to customer service for help, but they couldn't fix the problem. I would suggest that others steer clear of buying from this company.
Found a rare perfume
I found this perfume I've been searching high and low for, only to find out it was no longer available online. But guess what? I finally stumbled upon it at Perfumes Club! I was so excited to see that they had it in stock, at a great price, and in the quantity I was looking for. Without a second thought, I placed my order, even though I later realized it was an international site. Surprisingly, it turned out to be one of the smoothest online shopping experiences I've had in a while. Their website was easy to navigate, they had a wide variety of products, and their prices were competitive. I was seriously impressed!
Shampoo order discrepancy
I just ordered 6 bottles of shampoo from Perfumes Club, but when the package arrived, there were only 4 bottles inside. Even though I was charged for all 6, the company told me to take it up with the carrier, who wasn't to blame. Their lack of responsibility and unhelpful customer service really left me frustrated and disappointed with the whole thing.
Chanel cc creams
I bought some CC creams online that were supposed to be from Chanel, but they turned out to be fake when they arrived. The packaging was all wrong, the expiration dates were missing, and the shades were all mixed up. It was a total disaster! I tried to get a refund, but the customer service was terrible. They wouldn't even tell me where to return the products. Don't trust this place, it's a complete scam!
International shipping experience
I just bought some stuff for shipping overseas and customs went ahead and ruined everything. But let me tell you, the customer service team was on it! I reached out and within hours they had already sorted everything out and refunded me for the destroyed items, no back and forth needed. Their quick and professional response really impressed me and now I'm a happy customer. I'll definitely be ordering from this company again, but next time I'll stick to shipping within the EU.
Blue sunglasses that took forever to get here
I ordered these super cool blue sunglasses from a store that took forever to deliver them. I was really looking forward to trying them on because I was so excited, but when I finally opened them, they were a totally different color than I expected based on their website. It was a huge disappointment because I was really looking forward to wearing those blue shades. And on top of that, I later found out they don't accept returns if you're in the US. So now I'm stuck with these sunglasses that aren't even the ones I wanted. It's just not fair.
Review with most votes
Concerns about shipping time
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