Perfumes Club35 reviews
This score is based on 35 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Make-up purchase, slow delivery
I recently bought some makeup from a company based in The Netherlands, and I had a similar experience as others. The company is overseas, so just be aware of that before you decide to order. I placed my order at the end of December and needed the makeup pretty urgently. I was supposed to get it within two weeks, but it turned into a mess. Like others have said, there were problems with paperwork, no real tracking updates, and a strict policy on cancellations. They would only give a refund if you didn't open the product and you refused it upon delivery within a certain number of days. The whole thing, from ordering to finally getting my money back, took a frustrating 6 months. My advice to anyone thinking about this is to steer clear of international orders and go with a more reliable, local choice.
Eyeliner and Lip Gloss
Yeah, so I bought this eyeliner and lip gloss from this one place, and let me tell you, it was the worst! They ended up sending me products in a completely different language, and now they're making me jump through hoops just to get a return. It's been like endless emails going back and forth, and I still don't have a return label! Seriously, steer clear of that place, it's been a total nightmare!
Fake anti-aging night cream
This so-called anti-aging night cream was a complete disappointment. It didn't do anything it claimed to and I think it might have even been a fake. The texture wasn't right, the smell was off, and it didn't help my skin at all. I'm really upset about this and won't be purchasing from them in the future.
Undelivered order
I recently bought something from Perfumes Club, but I never got my order. Even though they said they checked and it was delivered, I can say for sure that no one tried to drop off any package at my place, because I have security cameras that caught everything. This whole thing has been really disappointing and annoying for me.
Fragrance order
I ordered a fragrance from Perfumes Club not long ago, but I never got my package. I tried reaching out to customer service for help, but they couldn't fix the problem. I would suggest that others steer clear of buying from this company.
Found a rare perfume
I found this perfume I've been searching high and low for, only to find out it was no longer available online. But guess what? I finally stumbled upon it at Perfumes Club! I was so excited to see that they had it in stock, at a great price, and in the quantity I was looking for. Without a second thought, I placed my order, even though I later realized it was an international site. Surprisingly, it turned out to be one of the smoothest online shopping experiences I've had in a while. Their website was easy to navigate, they had a wide variety of products, and their prices were competitive. I was seriously impressed!
Shampoo order discrepancy
I just ordered 6 bottles of shampoo from Perfumes Club, but when the package arrived, there were only 4 bottles inside. Even though I was charged for all 6, the company told me to take it up with the carrier, who wasn't to blame. Their lack of responsibility and unhelpful customer service really left me frustrated and disappointed with the whole thing.
Chanel cc creams
I bought some CC creams online that were supposed to be from Chanel, but they turned out to be fake when they arrived. The packaging was all wrong, the expiration dates were missing, and the shades were all mixed up. It was a total disaster! I tried to get a refund, but the customer service was terrible. They wouldn't even tell me where to return the products. Don't trust this place, it's a complete scam!
International shipping experience
I just bought some stuff for shipping overseas and customs went ahead and ruined everything. But let me tell you, the customer service team was on it! I reached out and within hours they had already sorted everything out and refunded me for the destroyed items, no back and forth needed. Their quick and professional response really impressed me and now I'm a happy customer. I'll definitely be ordering from this company again, but next time I'll stick to shipping within the EU.
Blue sunglasses that took forever to get here
I ordered these super cool blue sunglasses from a store that took forever to deliver them. I was really looking forward to trying them on because I was so excited, but when I finally opened them, they were a totally different color than I expected based on their website. It was a huge disappointment because I was really looking forward to wearing those blue shades. And on top of that, I later found out they don't accept returns if you're in the US. So now I'm stuck with these sunglasses that aren't even the ones I wanted. It's just not fair.
International purchase, fast delivery, unique products
I've bought a bunch of cool stuff from this company that I couldn't find anywhere in the US. They're in Spain, but they shipped everything super quick and I got everything I wanted. I've shopped with them three times already, and every time has been easy and enjoyable. They have a ton of different products to choose from, and they're all really good quality. I'm happy with how helpful the customer service is and how easy it is to place an order.
Isabelle Lancray order
I ordered a product from Isabelle Lancray through Perfumes Club not too long ago. My experience, unfortunately, was pretty disappointing. When my package arrived, I was really bummed to see that it was empty - there was nothing inside. I reached out to customer service right away, and they told me to fill out a declaration form. But, since then, I haven't heard anything back from them. The fact that they haven't followed up or resolved the issue has left me frustrated and let down. It's really disheartening to feel like I got scammed by a company that I trusted to give me a good product.
Lost order, double delivery
I recently bought something from Perfumes Club, but it never showed up. I got in touch with them, and they owned up to the mistake right away. They sent out a replacement order pretty quickly. Then, out of the blue, the original order also arrived not long after that. I got in touch with Perfumes Club again, and they told me to just keep both orders without charging me extra. I have to admit, I was pretty impressed with how well they handled things and their top-notch customer service.
Affordable and satisfying products
I've been using Perfumes Club for a while now and I've always been happy with what I get. The stuff is good quality and it doesn't cost as much as other stores. When I order something, it usually shows up in 2-3 weeks, which isn't bad with all the shipping delays. I'm surprised to see all the negative reviews about this company, but I think it's more about how slow the mail is in some places, not so much about Perfumes Club.
Concerns about shipping time
I recently bought something from Perfumes Club and I was a little unsure about how long it would take to get to me. The estimated shipping and arrival time when I ordered was a bit vague, which made me question if the company was reliable. But even though I had some trouble tracking my order at first, the customer service team was quick to help me out and give me a clear arrival date. Their communication really helped ease my worries and build my trust in Perfumes Club. From start to finish, they stayed consistent and reassuring, which I really appreciate as a customer. Overall, my experience with Perfumes Club has been great and I'm happy with the product I got.
About Perfumes Club
Buying perfume online is always energizing since people will browse loads of fragrance and their amazing descriptions. The online store keeps a colossal stock of various kinds of fragrances like EDT, EDP, Body mist, body spray, and colognes from various brands and under a wide range of budgets. Buying online is a relaxing spree particularly when customers get to check a huge inventory of quality perfumes themselves. If you are in search of an online perfume store, then Perfume's Club might be the right plug for you. Read honest customer reviews of Perfume's Club here before considering patronizing them.
About Perfume's Club
Perfume's Club is an online perfumery that offers different types and brands of lifestyle products that are claimed to have been “identified with the universe of beauty”. Belonging to a family, the business is located in Palma de Mallorca.
Products and services of Perfume's Club
Some of the products offered by Perfume's Club include face masks, makeup remover, face exfoliator, face treatment, lip balm, shampoo, hair treatment, eye shadow, mascara, deodorant, shower gel, and more. They offer free shipping on orders above $99.
Compliments, complaints, and tips for Perfume's Club
Have you patronized Perfume's Club before? If yes, we are interested in your experiences and feedback. Do they offer a wide range of lifestyle products, perfume, and cosmetics as claimed on their website? Are their personnel attendants friendly and dedicated? How long do you have to wait to receive your orders? Do they offer a warranty on their products? We look forward to your feedback.
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Categories Perfumes Club
Online Shop | Fashion | Personal care
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Last update: October 2025
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Review with most votes
Concerns about shipping time
I recently bought something from Perfumes Club and I was a little unsure about how long it would take to get to me. The estimated shipping and arrival time when I ordered was a ... Read onBy: Smith