Perfumes Club - Overall Rating based on 25 reviews
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International purchase, fast delivery, unique products
I've bought a bunch of cool stuff from this company that I couldn't find anywhere in the US. They're in Spain, but they shipped everything super quick and I got everything I wanted. I've shopped with them three times already, and every time has been easy and enjoyable. They have a ton of different products to choose from, and they're all really good quality. I'm happy with how helpful the customer service is and how easy it is to place an order.
Isabelle Lancray order
I ordered a product from Isabelle Lancray through Perfumes Club not too long ago. My experience, unfortunately, was pretty disappointing. When my package arrived, I was really bummed to see that it was empty - there was nothing inside. I reached out to customer service right away, and they told me to fill out a declaration form. But, since then, I haven't heard anything back from them. The fact that they haven't followed up or resolved the issue has left me frustrated and let down. It's really disheartening to feel like I got scammed by a company that I trusted to give me a good product.
Lost order, double delivery
I recently bought something from Perfumes Club, but it never showed up. I got in touch with them, and they owned up to the mistake right away. They sent out a replacement order pretty quickly. Then, out of the blue, the original order also arrived not long after that. I got in touch with Perfumes Club again, and they told me to just keep both orders without charging me extra. I have to admit, I was pretty impressed with how well they handled things and their top-notch customer service.
Affordable and satisfying products
I've been using Perfumes Club for a while now and I've always been happy with what I get. The stuff is good quality and it doesn't cost as much as other stores. When I order something, it usually shows up in 2-3 weeks, which isn't bad with all the shipping delays. I'm surprised to see all the negative reviews about this company, but I think it's more about how slow the mail is in some places, not so much about Perfumes Club.
Concerns about shipping time
I recently bought something from Perfumes Club and I was a little unsure about how long it would take to get to me. The estimated shipping and arrival time when I ordered was a bit vague, which made me question if the company was reliable. But even though I had some trouble tracking my order at first, the customer service team was quick to help me out and give me a clear arrival date. Their communication really helped ease my worries and build my trust in Perfumes Club. From start to finish, they stayed consistent and reassuring, which I really appreciate as a customer. Overall, my experience with Perfumes Club has been great and I'm happy with the product I got.
Review with most votes
Concerns about shipping time
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