Jet Airways Reviews
Reviews (14)
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The best airways and highly recommended
I travel alot and so i know the pain of bad airplane services. it can turn your sweet journey so painful that you dont want to travel anymore. Jet Airways is one of the airways that i really recommend if you travel a lot and want to have an amazing service every time.
Flight denied boarding
I was super pumped for my trip to London, but when I got to the airport, they wouldn't let me board because the flight was packed! Can you believe that? I had to wait around for almost 4 hours before they finally put me on another flight. No one even said sorry or tried to make up for the hassle. I reached out to customer service, but they were no help at all and just gave me some bogus excuse about overbooking. It was so annoying and such a letdown. I doubt I'll ever fly with them again. And to top it off, I heard they cancel flights all the time because they don't have enough pilots, which is just crazy. Talk about unprofessional!
Flight experience
This airline was just awful from beginning to end. Their website was so hard to use, and checking in online was a total headache. The food on the plane was hardly even edible, and way too expensive. The flight was a disaster with delays all the time and no sense of being on time. I couldn't figure out their rules at all, they were so confusing and not helpful. The customer service was the absolute worst I've ever had, the employees were so unhelpful and mean. I wouldn't even give them one star - they need to close up shop and do something else. Definitely steer clear of this airline at all costs.
Cancelled flight, poor customer service
My recent experience with an airline was absolutely terrible. I was booked on a flight from one city to another, but they cancelled it less than two weeks before I was supposed to travel. I had to scramble to find a new flight because the airline didn't offer a suitable alternative as they're supposed to by law. What made it even worse was that I had to wait on hold for a total of five hours before I could actually talk to someone at customer service. The lack of communication and support from them has left me feeling frustrated and out of money. I had no other option but to book a new, more expensive flight with a different airline. Needless to say, I won't be flying with them ever again.
Cancellation of flight without prior notice
I had a pretty bad experience with this one airline recently. They straight up canceled my flight just two weeks before I was supposed to go somewhere. It was a mess - no communication, no explanation, just left me feeling stuck and not knowing what to do about getting compensated. And trying to talk to their customer service? Forget about it. Long wait times and no help in the end. Turns out, they were having money problems, which just made things worse for me. As someone who knows their stuff, I think it's crucial to make sure companies are held accountable for what they do and that they actually care about keeping their customers happy and informed.
Flight cancellation
I had a flight with y'all that got canceled last minute for some random reason about medical stuff, but that was totally wrong. My folks were stuck and had to buy a last-minute flight with a different airline. It's been like a month since I asked for a refund, but I still haven't gotten it. Every time I call customer service, they just keep telling me there's some tech issue and to wait another 10 days. This wait and lack of info is not cool at all and has me feeling really annoyed and ticked off. Overall, not a good experience with your airline.
Lost luggage
I can't believe what went down with my luggage! Like, how could they lose $3000 worth of my stuff and then act like I don't exist when I'm trying to get it back? It's been two months of non-stop stress and annoyance, and all they offered was $500 as compensation, but I can't even get it because they won't communicate with me! And don't even get me started on how they wouldn't cooperate with my insurance company when they tried to help. Seriously, it was the absolute worst. I'm never flying with them again, and I suggest you don't either.
Refund issue
Hey there, I'm getting super annoyed because it's been ages and I still haven't heard anything about that refund from last year when my flights got canceled. I've sent a bunch of emails but haven't heard back at all. It's just so frustrating, all I want is my money back!
Flight experience review
My last flight with this airline was super disappointing. The staff just didn't seem to care at all about giving good customer service. And let's talk about value for money - not great. The service definitely didn't match what I paid for my ticket. Plus, I was worried about how reliable their flight schedule was. Made me pretty anxious about the whole thing. Overall, I wouldn't suggest this airline to anyone, and I'm definitely gonna check out a different, more reliable one next time.
Flight cancellation
I recently had the worst luck with booking a flight through this airline. Can you believe they canceled it less than 24 hours before I was supposed to leave? They had the nerve to let me know via text message! I tried calling customer service, but I was stuck on hold forever. It's just not right to mess up people's travel plans like that.
Flight cancellation experience
My recent experience with the airline really sucked. They straight up canceled both my flight and my brother's flight, and didn't give us any good backup plans. It took me forever to get a hold of customer service, waited on hold for like more than an hour. And when I finally talked to them, they weren't helpful at all. All they offered was a full refund, which didn't even cover the cost of booking a new flight with a different airline. This whole thing has been a pain in the butt, costing me more money and inconvenience that could've been avoided if I just went with a different airline.
Flight delay, missed connections, poor customer service
I recently had the unfortunate experience of being a passenger on a flight from Delhi to London that was delayed for a whopping 5 hours. The flight number was 9W122, and the delay caused me to miss my last train home. When I asked the flight staff at London Heathrow about the delay, they kind of ignored me and told me to talk to non-existent ground staff. It seemed like they were just giving us false hope to calm us down. Finally made it home really early in the morning, and I decided to email Jet Airways about what happened. Their response was pretty disappointing. They basically said they weren't responsible for the delay or anything else that happened after I left the airport. Their lack of responsibility and bad customer service really ticked me off.
