All reviews of Wilburn Sipes
Review about: Jet Airways
Cancelled flight, poor customer service
My recent experience with an airline was absolutely terrible. I was booked on a flight from one city to another, but they cancelled it less than two weeks before I was supposed to travel. I had to scramble to find a new flight because the airline didn't offer a suitable alternative as they're supposed to by law. What made it even worse was that I had to wait on hold for a total of five hours before I could actually talk to someone at customer service. The lack of communication and support from them has left me feeling frustrated and out of money. I had no other option but to book a new, more expensive flight with a different airline. Needless to say, I won't be flying with them ever again.