Jet Airways - Overall Rating based on 29 reviews
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Refund issue
Hey there, I'm getting super annoyed because it's been ages and I still haven't heard anything about that refund from last year when my flights got canceled. I've sent a bunch of emails but haven't heard back at all. It's just so frustrating, all I want is my money back!
Booking flight ticket
I had the worst experience trying to book a flight ticket. I had to call customer service so many times, but they couldn't help me properly. Can you believe they canceled my return flight, put me on a waiting list, and then told me I couldn't fly at the last minute? It's ridiculous! I even missed an important meeting because of them. I had to take a super long flight with another airline because of their mistake. It was just a total disaster!
Flight experience review
My last flight with this airline was super disappointing. The staff just didn't seem to care at all about giving good customer service. And let's talk about value for money - not great. The service definitely didn't match what I paid for my ticket. Plus, I was worried about how reliable their flight schedule was. Made me pretty anxious about the whole thing. Overall, I wouldn't suggest this airline to anyone, and I'm definitely gonna check out a different, more reliable one next time.
Flight cancellation
I recently had the worst luck with booking a flight through this airline. Can you believe they canceled it less than 24 hours before I was supposed to leave? They had the nerve to let me know via text message! I tried calling customer service, but I was stuck on hold forever. It's just not right to mess up people's travel plans like that.
Flight cancellation experience
My recent experience with the airline really sucked. They straight up canceled both my flight and my brother's flight, and didn't give us any good backup plans. It took me forever to get a hold of customer service, waited on hold for like more than an hour. And when I finally talked to them, they weren't helpful at all. All they offered was a full refund, which didn't even cover the cost of booking a new flight with a different airline. This whole thing has been a pain in the butt, costing me more money and inconvenience that could've been avoided if I just went with a different airline.
Flight delay, missed connections, poor customer service
I recently had the unfortunate experience of being a passenger on a flight from Delhi to London that was delayed for a whopping 5 hours. The flight number was 9W122, and the delay caused me to miss my last train home. When I asked the flight staff at London Heathrow about the delay, they kind of ignored me and told me to talk to non-existent ground staff. It seemed like they were just giving us false hope to calm us down. Finally made it home really early in the morning, and I decided to email Jet Airways about what happened. Their response was pretty disappointing. They basically said they weren't responsible for the delay or anything else that happened after I left the airport. Their lack of responsibility and bad customer service really ticked me off.
Flight from London Heathrow to Mumbai
I had such a great time on the flight from London Heathrow to Mumbai! The plane was really nice and comfortable, and all the movies and videos were working perfectly. But then I had to catch a flight from Mumbai to Thailand, and it was a total disaster. The plane was so old and none of the movies were working. To make matters worse, a flight attendant accidentally spilled orange juice all over me, my sweater, and shirt. And as if that wasn't bad enough, I had to deal with bugs trying to bite me as I traveled across Thailand. It was definitely not a fun experience!
Flight refund pending
I'm just so frustrated that I still haven't gotten my refund for that flight that got canceled. I've tried reaching out to the agent over and over, but they never seem to respond. All they do is tell me to check the Jet Airways website, which is useless. How is it okay for the Aviation Association to let companies get away with this kind of thing? It's not fair that they're leaving passengers like me hanging, without the refund we're owed.
The best airways and highly recommended
I travel alot and so i know the pain of bad airplane services. it can turn your sweet journey so painful that you dont want to travel anymore. Jet Airways is one of the airways that i really recommend if you travel a lot and want to have an amazing service every time.
