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i am very satisfied with the services. More than that , it was the best designs i ever get ! the shoes i bought from here is super comfortable and thats the best thing i should mentionRead on
Just remember DON'T ORDER final sales because the opportunity to try for size is non- existant!! YOU will be STUCK with a shoe that doesn't fit.Read on
I ORDERED A HANDBAG, "THE BOYNTON $73.94" SALE PRICE, I WAS SENT THE BRANTON $43.94 SALE PRICE (SWITCH AND BAIT). I SPOKE WITH SOMEONE IN THE OFFICE ABOUT THE MIX UP (THE MANAGER STEPHANI...Read on
Bought a pair of Born slippers. They squeak when I walk. Never buy Born anything again.Read on
Ordered shoes. Received late. Wore shoes for about an hour around house. Uncomfortable. Returned. Born sent back to me saying they could not be returned because they had been worn. Called customer...Read on
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My fav ! Born is my heart!
i am very satisfied with the services. More than that , it was the best designs i ever get ! the shoes i bought from here is super comfortable and thats the best thing i should mention
I just bought a pair of men's Nigel Boots. I really like the look but I am also very impressed with the fit. They feel like they are made for my feet. Instead of the usual experience of my feet having to squeeze into the shape of a shoe, these hug my feet gently from all directions and feel very natural. I like them so much I went ahead and bought 3 more pairs.
Just remember DON'T ORDER final sales because the opportunity to try for size is non- existant!! YOU will be STUCK with a shoe that doesn't fit.
I ORDERED A HANDBAG, "THE BOYNTON $73.94" SALE PRICE, I WAS SENT THE BRANTON $43.94 SALE PRICE (SWITCH AND BAIT). I SPOKE WITH SOMEONE IN THE OFFICE ABOUT THE MIX UP (THE MANAGER STEPHANIE WAS NOT THERE), NO REAL APOLOGY, AND SENT ME A LABEL TO SEND THE CHEAPER BAG BACK, WHICH I DID.
I NEEDED THE BAG FOR AN EVENT, SO I PURCHASED THE "SUPPOSEDLY RIGHT BAG AGAIN, SO THAT I COULD GET IT SOONER, AND THEY WOULD REIMBURSE ME WHEN THEY RECEIVED THE BAG THAT I RETURNED.
DO YOU KNOW THAT THESE IDIOTS SENT ME THE WRONG CHEAPER BAG AGAIN!!
I AM DONE WITH THIS COMPANY AND I WANT MY MONEY
Bought a pair of Born slippers. They squeak when I walk. Never buy Born anything again.
Ordered shoes. Received late. Wore shoes for about an hour around house. Uncomfortable. Returned. Born sent back to me saying they could not be returned because they had been worn. Called customer service. They said shoes didn’t look worn according to pics they had. Said they would send another return label. Never sent. Never will I buy born due to terrible customer service
I am extremely disappointed in your not standing behind the quality of these shoes. As I said, I have worn this brand of shoes for many years, never thought that I would experience this type of poor workmanship.
I will be sharing my experience as widely as possible.
From: "CustomerCare, Bornshoes"
Sent: Friday December 17 2021 9:20:48AM
Subject: RE: [EXTERNAL] Premature wear of shoes
I do apologize, we do not offer repairs service as our brand is made overseas. We do have a 1 year defect guarantee on any purchases made through our website, but this appears to be over that as well. You might check with a local cobbler to see if they are able to assist with repairs.
Sent: Tuesday, December 14, 2021 2:42 PM
To: CustomerCare, Bornshoes <email@example.com>
Subject: [EXTERNAL] Premature wear of shoes
I bought a pair of Born shoes 6/16/20 at bornshoes.com. I have worn born shoes almost exclusively for years.
These shoes are coming apart (unstitched). As you can see from the attached pictures, the soles have little wear, the shoes are only worn to work (sitting at a desk).
I am requesting refund or replacement. I am extremely disappointed, I had come to expect better quality from your products.
I ordered a pair of flats that ended up being too big on me. I tried them on for a couple minutes in my living room before sending them in for an exchange. They were returned to me because apparently Born thought they "looked worn" and would not exchange them. I don't really see what they're talking about since the bottoms look the same as when I pulled them out of the box initially. I only wore them for a couple minutes in my house and ended up stuck with $75 shoes that don't fit. I'm assuming at this point that they were returned once before and someone else had worn them, which says a lot about quality control at Born. Customer service is a nightmare, and I wish I had listened to other reviewers before purchasing.
I ordered a sales shoe online but the order never went through a glitch on their end. I realized there was no order confirmation and I called them this morning now they won't honor the sale price. I think what I've realized is they have good shoes but they have terrible customer service. I don't think they're crooked but they are not very straight either.
I ordered mid January and still hsve not received my shoes mid march I tried to call but they just had a voice mail. No one ever bothered to call me back
my shoes were re sent to LA as the heels were not right , too deep, fine so far, but,after 2.5 years of usage the soles started cracking open on both. it was the area where it hinges.... I called Born, they said , sorry the warrantee is only for 2 years !!!!..........
may be I was wrong to expect them to last like my Clarks (15years)......