Bulletproof Zone - Overall Rating based on 381 reviews
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Condor MOPC Plate Carrier and Spartan Level III+ AR550 Body Armor Platform
In these hectic and uncertain times, I placed an order with BZ. Understandably, there was a wait time and it seemed like forever. I emailed customer service a few times for updates regarding the order. To the credit of the BZ team, they always responded within 24 hrs. I would recommend purchasing from them and know that the customer service team are real humans, standing by to help.
Hello i was just wondering about how long you had to wait from order to delivery? I am just about at the 8 week mark and still haven't heard aanything back since about 2 weeks in.
Legacy PASGT Level IIIA Ballistic Helmet
Great company to deal with. They go above and beyond for their customers.
Body armor
Excellent product. Wear it everyday with confidence. Service was excellent. Highly recommend their products.
AR500 Armor Veritas Plate Carrier & Armor Loadout
Very helpful in communicating to let me know their current lead times. Also happy with the product as well would definitely recommend
AR500 Armor Veritas Plate Carrier & Armor Loadout
I recieved my vest, in perfect condition. I ordered at the beginning of the covid shut down for the U.S. it took a bit, however their communication was great and their customer service, more than made up for the lengthy time by keeping me informed. although they have no control over order volume I'll give credit where credit is due. thank you Rachel Bunang for your assistance. I applaud you and your sincerity / aid. I will buy from you all again.
Shellback Tactical SF Plate Carrier
I needed a new kit setup as parameters shifted, and needs changed. Unfortunately this coincided with the Covid and riots. I recieved my carrier very quickly. Unfortunately, like everyone else the plates were scarce. After ordering they were very clear and responsive in communication and work with me to create a contingency in order to make sure I had equipment that was appropriate for my application. The contingency wasn't required but 100% the type of customer that cares about getting customer service right. If I need a to replace or change my kit again I know where I am going.
Legacy MICH Level IIIA Ballistic Helmet
Would recommend, took my order about 8 weeks to ship (which is clearly listed as the lead time on the website) so plan in advance. E-mails were returned promptly and personalized to my order. Product arrived as described and in excellent condition.
Plates and trauma pads
I'm extremely satisfied with my experience ordering through this company. I had a question about my order's billing (which turned out to have been accurately billed) and the Bulletproof Zone support team responded immediately and professionally to my email inquiry. Plates and trauma pads ordered through them ship as fast as anyone's these days. I'll definitely be back for more in the near future!
Spartan Armor Omega Level III+ AR550 Plates and Sentinel Plate Carrier Package
I ordered the Sentinel Plate Carrier and III+ full-frag coated main plates, with the base coated III+ side plates.
Everything came exactly as described and arrived very fast once shipped.
That being said...my one gripe is the lead time...
I placed my order on April 19th, when there was a 6-8 week lead time. Bulletproof zone had replied quickly and answered my questions during that time.
But apparently somewhere around the 8th week... the manufacturer lead time jumped up to 10 weeks out. no doubt this was not their fault... but increased order volume by the manufacturer.
this wouldn't have been a problem if Bulletproof Zone had reached out and informed me of the increased wait time. but instead, I was left in the dark for a week and a half wondering if I had been scammed. finally after one last message to them explaining my frustration... they sent me a reassuring email... and a few days after my order was on my way.
overall...it was a very good experience... but it feels like a gamble when it's a large chunk of money out with a large lead time... but have faith.AR500 Armor Veritas Fully Loaded Package
Great customer service. Good product. What more can you ask for.
Plate carrier armor package
My armor package was way past the lead time but it was not bulletproofzones fault. I thought zone was being shady so I went directly to the manufacturer and asked them. Then I felt bad because they gave me the same response LOL.
They were very helpful before and even after I finally got my plate carrier armor package. They even had it for a better price at the time. They're quick to respond to emails, I got a response same day just yesterday. Which says alot seeing as many companies now slack in service and hide behind the "pandemic". They even had warned about possible longer times in responding to emails but in my experience it was within 24 hours consistently. Huge props. Will definitely be doing more business here. Surprised they were located in Hawaii. That caught me off gaurd. My package shipped out of Arizona but the packing slip said Honolulu. So fancy. But seriously big appreciation for the customer service. Look forward to next order. Also loving the plate carrier but this is not a product review. Would recommend buying from them.
I almost ended up canceling my order, the only reason I didn't is because zone was always quick to reply. I was mad at the manufacturer for posting false lead times. It is one thing to be behind, but its another to lie altogether. But all in all, that deal aside, zone was quick to respond even when it wasn't directly their fault. Respect. During that interchange my package ended up shipping a couple days later so all was well. The manufacturers now changed their lead time to reflect a more accurate one.
In summary, this company is good, buy stuff from them.BulletProof Zone has quality products & great staff & service...they keep you informed on your purchase...Buy USA @ BulletProofZone...5 star
How can anyone ever know? They don't ship anything, place is a god dam scam.
Shellback Tactical SF Plate Carrier
I placed an order that, due to the Covid crisis, political climate, what have you, was delayed due to high lead time.
At about 6 weeks in, I requested an update with the expectation it would be 5-8 weeks. This company was honest, let me know they would give me an update, and did.
I received part of my order later, but without a shipping update. It was a non-issue, but I wanted to make sure the other half wasn’t at a post-office awaiting signature. I reached out, and received a quick response once more. I was assured the order would be personally tracked and I would be updated, and I was.
The customer service here is excellent. It is refreshing to be told something will happen, and it does. 5/5, will buy from again.Body Armor
Under the current circumstances with the virus it took a little longer then expected to get my order but Ava and her outstanding customer service support took great care of me. Wonderful company to deal with and I highly recommend buying from Bulletproof Zone!
Outdoor Tactical Snapback Cap
During all this crazy covid 19 crisis, the customer service and the rapid respone, and consistent update, and personal emails from them is like no other. They know how to keep their customers happy and keep coming back again and again. you are in good hands with them. thanks again.
AR500 Armor Level III 10x12 Advanced Shooters Cut (ASC) Plate
Fast order turn around and great customer service. 5 Stars!
Spartan Armor Systems AR550 Level III+ Shooters Cut Plate Carrier Package
I'm gonna say at first I was really disappointed, no communication, kinda just left there. However , they seemed to start listening to people. Communication opened up and received my order. If you buy from them, you WILL get your order. They are not scammers. The only reccomendation I have is to update youre site , explaining lead time. Customer service really shined through even to follow up. I see this company doing great things in the future.
Protection Group Denmark Level III+ 10x12 Armor Plate
WORLD CLASS CUSTOMER SERVICE! The carrier arrived in great packaging, mint condition. The service from the folks here at bulletproofzone was outstanding! They provide as many helpful resources as possible to get in touch with them and as long as you're checking your spam or promotional inboxes to ensure you move content to important mail, and using the recommended apps for tracking, you've got no issues. Currently contacting them is a bit lengthy mainly just due to the fact that they are incredibly busy as mentioned on their FB page. At this point in time they were taking about 1-3 business days to get back to inquiries due to order frequency and of course, the covid pandemic, which has slowed down a whole ton of things at the time of this review. They were consistent in their response times, as advised on their page, and I received updates throughout the entire process via the recommended resources on the website. These folks were true to their word, and I personally will continue to bring my business to this amazing company. The prices, quality, and customer focus are all top shelf. Couldn't ask for more. Thanks again bulletproofzone, I look forward to continue bringing my business to you all in the future!
Spartan Armor Systems DL Concealed Plate Carrier
I completely love my vest it took quite awhile to come due to the pandemic but in all honestly I was very impatient with them! But they still took care of me with the most professionalism someone can ask for! And I will be ordering more often
Shellback Tactical SF Plate Carrier
So as the title says; and while some prices may exaggerate the product itself, depending on what your shopping for, this product right here is a superb product indeed. As to be expected from such a reputable brand. Extremely comfortable and light, allows for free flowing movement, while still maintaining the utility and ruggedness. Money well spent as far as I'm concerned! The carrier arrived in great packaging, mint condition. The service from the folks here at bulletproofzone was outstanding! They provide as many helpful resources as possible to get in touch with them and as long as you're checking your spam or promotional inboxes to ensure you move content to important mail, and using the recommended apps for tracking, you've got no issues. Currently contacting them is a bit lengthy mainly just due to the fact that they are incredibly busy as mentioned on their FB page. At this point in time they were taking about 1-3 business days to get back to inquiries due to order frequency and of course, the covid pandemic, which has slowed down a whole ton of things at the time of this review. They were consistent in their response times, as advised on their page, and I received updates throughout the entire process via the recommended resources on the website. These folks were true to their word, and I personally will continue to bring my business to this amazing company. The prices, quality, and customer focus are all top shelf. Couldn't ask for more. Thanks again bulletproofzone.
AR500 Armor Rimelig 11x15 Level IIIA Lightweight Backpack Soft Body Armor
Oh My Gosh!! I love-love this place!! Not only do they offer attractive gear that you cannot find very many places, their customer service is amazing!!
I don't know how you feel, but when I spend my money, I want to know that I am getting excellent customer service and a quality product for the money that I spend. Bulletproof Zone has both!
In addition to their customer service and product line, their prices are excellent.
I will always shop here first.
Thank you so much Bulletproof Zone for the amazing services and prices that you offer. It truly is hard to find a company that has great customer service, a quality product and great prices.
Review with most votes
2 x 11x14 backpack inserts.
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