Bulletproof Zone - Overall Rating based on 381 reviews
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Plate Carrier purchase
I had a really good experience with the customer service at this store. At first, I couldn't find where to enter a coupon code during checkout, so I went ahead and completed the purchase. I decided to email them about the issue afterward. They responded quickly and refunded me the discount right away. The next day, I discovered the same Plate Carrier for a much lower price at another store. I contacted Bulletproof Zone once again, sharing the link and a screenshot of the better price from the other company. To my surprise, in just a couple of days, they not only refunded me the difference but also gave me a little extra. They actually beat the competitor's price by only $2, which really showed how much they value their returning customers and how committed they are to providing exceptional customer service.
Plate Carrier Purchase
I still haven't gotten my package, but I gotta say, the customer support person I talked to was super helpful and patient. Even though my delivery got delayed, the customer service I got was top-notch and really made a good impression on me. I'm grateful for the way they handled my issues and answered my questions. If the rest of the company is anything like the service I got, I wouldn't think twice about coming back for more stuff and telling others about them.
Tactical Backpack
I just bought a Tactical Backpack from this place and I have to say, I was really impressed with how well they treated me. The team, especially Ava, was super helpful and always replied quickly. When I asked to exchange it for a different product, they made it really easy for me. The Tactical Backpack is top-notch quality, the right size, and not too heavy. I'm really happy with my purchase.
Bulletproof vest purchase
I bought a bulletproof vest but got the wrong size. The customer service team contacted me the next morning to fix the problem and make sure I got the right size. This was my second time ordering from them, and I have to say, I'm really impressed with their great service and attention to detail. I highly recommend them!
Bulletproof Zone order
I recently ordered some stuff from Bulletproof Zone and ran into a little issue. Luckily, the customer service folks took care of it right away. They got everything back on track and my order was sent out using Priority Mail the very next day. I was really impressed with how fast they handled everything and I’m grateful for their quick help. All in all, I’m happy with my experience and the items I got from Bulletproof Zone.
Camouflage backpack
Hey, so I snagged this awesome camo backpack from this store and I have to share my story! I ordered this really cool backpack, but when it showed up, it was a different color that I originally wanted. Turns out it was the manufacturer's mistake, not the store's fault. But this lady Florence totally saved the day and made sure I got the right color in time for my trip. She's like the ultimate customer service champ, no joke.
Pink bulletproof backpack
I absolutely adore the pink bulletproof backpack I got from this store! It's so cute and makes me feel like a secret agent when I have it on. I had to switch the color at the last minute, and they were really cool about it, getting me the correct one immediately. I definitely plan on shopping here again!
Tactical gear purchase
I really like the selection and prices of the tactical gear on this website. I found exactly what I needed at a good price. I'm excited to test it out in the field and see how it performs. Ordering was easy and smooth, no complaints there. The customer service was excellent, they answered all my questions and helped me choose the right gear for me. The pricing was very reasonable, especially for the quality of the items. Delivery was fast and everything came in perfect condition. Overall, it was a great shopping experience here.
Helmet purchase
I just bought a helmet from this store and I gotta say, they have a really great selection of top-notch protective gear. The helmet I got was solid and just what I was after. When I needed a different size, I contacted customer service and they were super quick and helpful. Swapping it out for the right size was a breeze and I really appreciate their fast help. All in all, I definitely suggest this store for anyone looking for quality protection gear.
Quick and easy checkout
I really liked using this website, it made it so easy for me to find what I was looking for without any trouble. Checking out was a breeze and I didn't have any problems at all. I would definitely suggest this site to anyone in need of some good products.
Website experience and product selection
I gotta say, I just bought something from their website and man, it was such a great experience! The website layout is super easy to use and find your way around. They have a ton of products to choose from, and I found exactly what I needed. Plus, the prices were fair and the checkout was quick and easy. I'll definitely be coming back for more in the future.
Bulletproof product purchase
I just bought this really cool bulletproof product from this company and the whole experience was great. I had some questions about it before I bought it, and the customer service team was so helpful and informative. The only bummer was that when I got the product, it didn't fit like I thought it would. But when I got in touch with the company for help, a customer service rep went out of their way to help me find a fix. They even contacted the manufacturer for extra support. I was super impressed with how awesome their customer service was.
Bulletproof vest purchase
I got this awesome bulletproof vest from a website and Ava, one of the staff members, was super nice and helped me out with my questions. She responded quickly and made sure I was happy with my purchase. Shoutout to Ava for being so awesome! Can't wait to wear my new vest! Definitely deserves 5 stars!
Helmet purchase
I just bought a helmet from this store and I have to say, I'm really impressed with how good their products are. I care a lot about safety and making sure I'm well protected, so having high-quality gear is key for me. Bulletproof Zone really came through with this helmet - it's super well-made and offers me the level of protection I was searching for.
Bulletproof vest
I recently bought a bulletproof vest from this company and I was really let down by the prices and the lack of communication. I even paid more for priority fulfillment and shipping, but I still didn't have a clear idea of when my order would show up. When I left a bad review to share my frustration, they actually contacted me asking to change it to a positive one. No way! They didn't fix the problem and just gave me the runaround. Thankfully, I reached out to the manufacturer myself and got the item I wanted, with no extra cost for shipping. I definitely won't be doing business with them again.
Tactical gear purchase
I had this one time where I needed to switch up my order, and let me tell you, these guys really came through. They got it done super fast and were total pros about it, no issues at all. Their customer service was top of the line and I was really impressed with how smoothly everything went. I'll definitely be coming back to them again in the future.
Tactical Vest
I gotta say, the tactical vest I got from Bulletproof Zone seriously impressed me. It came super fast, and the quality is seriously top-notch. I love how it's designed to be sleek so I can rock it over my polo shirts without any issues. The material is tough and provides solid protection while still looking stylish. I definitely suggest this to anyone looking for some reliable safety gear.
Payment system question
I reached out to customer service because I had a question about their payment system, and they got back to me really quickly. They were able to help me out and fix everything for me. The product I ordered did take a little longer to arrive than I was expecting, but the quality was really good. I'm happy with what I got and I'll definitely think about checking out more of their stuff in the future.
Under $300 certified IIIA soft armor purchase
I had no idea that soft armor could be so cheap until I stumbled upon this website! I was able to snag my concealable IIIA armor for less than $300 (after a discount code, haha), and they even had sizing options available. It was my first time purchasing soft armor, and I'm really impressed with the quality. I've always trusted Bulletproof Zone for plate armor and accessories, and now soft armor is also on my list of favorites from them!
Tactical gear purchase
I just bought some tactical gear from this website and I gotta say, they have a great selection to choose from. The quality of the stuff I got is top-notch, so I feel pretty good about being protected. But one thing that kinda bugged me was the checkout process. After picking out what I wanted and deciding how to pay, there wasn't a summary of the total cost before I clicked to pay. It would've been nice to see how much I was spending before finalizing everything. Despite that little hiccup, I'm happy with my purchase and will probably come back next time I need something.
Review with most votes
2 x 11x14 backpack inserts.
After 30 days, and emails to the company, I received 1. I paid for two. Sent another email asking for remediation. Haven’t heard back. Very disappointed. Read onBy: Jamille Decker Alimard