Candycatz - Overall Rating based on 22 reviews
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Fast shipping order
I paid extra for fast shipping, thinking my package would arrive in 3-5 days, but it actually took 16 days. When I reached out to customer service, they explained there's a processing time of up to 5 days not mentioned in the estimate. This delay really messed me up because I needed the item for a special event. They didn't refund the fast shipping fee or return costs, which made me feel like I got ripped off. Dealing with their customer service was a total waste of my time, money, and energy.
Candy necklace and gummy bears
So, I ordered this candy necklace and some gummy bears, you know? But man, it was a complete disaster. The order came way late, like I couldn't even rock my sweet candy bling at school. And can you believe they had the audacity to suggest I gift it to someone else instead? I mean, come on, $170 down the drain for some tardy candy? When I reached out to complain, they had the nerve to ask me to send it back. But get this, no shipping details, no label, nothing! I had to ask them where to send it, and turns out it's all the way in Bulgaria when the package originally came from Oregon. Like, seriously? They didn't even bother to include an address, I had to ask for it. Sorry, not sorry, but I wouldn't recommend this company to my worst enemy. It's like wasting money by shipping it halfway around the world. Lesson learned, never again.
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Clothing pieces
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