I purchase a groupon for a small fleece blanket. I then paid 15 in shipping which I thought was a bit high but I am ok with paying for a good product. I was so excited to check the status and see it has been delivered! Though an email when it was delivered would've been an added bonus. When I unwrapped the so called fleece blanket ones shocked. The blanket was felt... not fleece. The picture was darker than what was submitted but I could've looked past that. I can't get over that they are advertising these blankets as fleece. The fact that Groupon told me they normally charge $84 FOR A PIECE OF FELT is ridiculous to me
I reached out to the company and had a quick response time. This was their response...
We would like to offer you a refund however, to avoid further shipping costs for you and for us, and also to stay environmental friendly, there is no need to send the package back to us.
Instead, we kindly ask you to take a sharp object and to make a cut through the canvas, blanket or other photo gift product. If you cannot make a cut through your item(such as with a mug or phone case), please destroy it in any other form like using a permanent marker to scribble on the item (enough to deem it unusable) or scratching the surface with a sharp object.
So that we can validate the refund, please take a picture of the destroyed item and send it to us, as an email attachment.
Once you do this, we will be able to process your refund.
So the company wants to state they are "environmentally friendly" but want the subpar product destroyed. I understand the reasoning on why they would do this sometimes so they don't get taken advantage of.. but all I paid for was shipping.
I let the company know I would eat the 15 and donate the blanket to an animal shelter.
Save your money.