canvasonsale.com

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canvasonsale.com

25% Would buy here again

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Spotlight: What are our customers saying?

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Darlene Beverly
I purchased a groupon for a 16×12 canvas print. The shipment was fast but the shipping cost is a little pricey. I love the canvas print but what I recieved was an 8×10 canvas. I'm really disappoint...Read on
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Anne Kruzinski
I have spent hours and days trying to order than apply my Groupon Voucher code only to have NOT VALID come up. I have tried first customer support online than phone to no avail. Contacted Groupon...Read on
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Angela Brand
I ordered a 40 x 30 canvas print. It came back with a 4 inch White boarder across the top. The photo was not pulled through to the edge like the other three sides. I made sure that I reviewed the p...Read on
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Zadasia Robinson
I purchased a 34x21 poster on groupon, However once I purchased I had to pay for additional shipping AND they send me a 20x12 photo which is very small compared to what I actually purchased on grou...Read on
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Allyson Ward
I excitedly ordered 4 large canvas prints. All 4 were printed sideways, with large black edges where the picture should have been. I asked for reprints after showing the poor craftsmanship to only ...Read on

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    Canvas Print 16×12

    I purchased a groupon for a 16×12 canvas print. The shipment was fast but the shipping cost is a little pricey. I love the canvas print but what I recieved was an 8×10 canvas. I'm really disappointed about this, especially by it being my 1st time ordering from this site.


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    20 x16 through Groupon

    I have spent hours and days trying to order than apply my Groupon Voucher code only to have NOT VALID come up. I have tried first customer support online than phone to no avail. Contacted Groupon and they were trying to resolve the code issue. Today said to go ahead and order. I just spent 2 more hours ...and again Voucher Not Valid....what's up with this . Frustrating!!! Sick of trying to get a "Deal" and not able to use it...just out my $$$. My time is worth something too. !!


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    40 x 30 Canvas - Fiasco

    I ordered a 40 x 30 canvas print. It came back with a 4 inch White boarder across the top. The photo was not pulled through to the edge like the other three sides. I made sure that I reviewed the photo before I submitted it as who wants a white boarder across the top of a photo? I asked them to fix it and they refused. I would show you a picture of the final product so that everyone could see the fiasco that I received but there is not a place to do so. Beware of ordering from here. They will not take care of you.

    I should have learned my lesson from previous experience.
    Bought another Groupon Voucher for 12x16....Willits let me select that ...NO
    I have spent over 2 hrs. Selecting and editing photo,accessing site Many times to upload for that size ...to No avail.
    I will ask for a Groupon trade and use
    Canvas On Demand instead...no problems with them, and nicer finished frame in back [email protected]!


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    GROUPON

    I purchased a 34x21 poster on groupon, However once I purchased I had to pay for additional shipping AND they send me a 20x12 photo which is very small compared to what I actually purchased on groupon. When I asked for help a refund AND HELP they shipped the item anyways without my consent and "liz" from the sales department instructed me to RIP A WHOLE, DESTROY OR CUT the photo that THEY messed up and then they would " gladly" issue a refund.. I will NEVER use this company again


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    4 Large Canvas Prints

    I excitedly ordered 4 large canvas prints. All 4 were printed sideways, with large black edges where the picture should have been. I asked for reprints after showing the poor craftsmanship to only receive prints that were not only worse, but the corners were all worn down to white during shipping. If you dare, then don't order a reprint when it turns out laughable.


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    canvas

    terrible customer service. Can't get ahold of them no phone answer.
    horrible do not order from these people


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    20x16. 16x12

    Ordered 2 Canvas for christmas has not received yet- it’s almost Feb 2021 smh


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    Fleece Blanket

    This company has the worse costumer service!!!
    For the past 15 days or so my order has been on the status completed, but the tracking hasn't been updated. Seems like they've never shipped the products even as they say it was completed. I've called only to get an automatic response saying to email them. I email them and never heard form them.


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    40x27 fleece photo blanket

    The photo turned out great but the size is no bigger than a towel. They have no right to call it a blanket...
    Will not buy from them again..


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    Photo fleece blanket

    I purchase a groupon for a small fleece blanket. I then paid 15 in shipping which I thought was a bit high but I am ok with paying for a good product. I was so excited to check the status and see it has been delivered! Though an email when it was delivered would've been an added bonus. When I unwrapped the so called fleece blanket ones shocked. The blanket was felt... not fleece. The picture was darker than what was submitted but I could've looked past that. I can't get over that they are advertising these blankets as fleece. The fact that Groupon told me they normally charge $84 FOR A PIECE OF FELT is ridiculous to me
    I reached out to the company and had a quick response time. This was their response...

    We would like to offer you a refund however, to avoid further shipping costs for you and for us, and also to stay environmental friendly, there is no need to send the package back to us.

    Instead, we kindly ask you to take a sharp object and to make a cut through the canvas, blanket or other photo gift product. If you cannot make a cut through your item(such as with a mug or phone case), please destroy it in any other form like using a permanent marker to scribble on the item (enough to deem it unusable) or scratching the surface with a sharp object.

    So that we can validate the refund, please take a picture of the destroyed item and send it to us, as an email attachment.

    Once you do this, we will be able to process your refund.

    So the company wants to state they are "environmentally friendly" but want the subpar product destroyed. I understand the reasoning on why they would do this sometimes so they don't get taken advantage of.. but all I paid for was shipping.

    I let the company know I would eat the 15 and donate the blanket to an animal shelter.

    Save your money.


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