Christopher & Banks50 reviews
This score is based on 50 genuine reviews submitted via US-Reviews since 2020.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Not flashy, just fits
Tried them last month; fit was true, fabric felt sturdy so soft, they go small-3X and even petite, pleasantly surprised too.
Paused at checkout
Halfway through checkout I hesitated — thought I could cancel later. I ordered a Halloween tee for casual weekend wear; customer service refused a credit or cancellation, but the shirt fits great and looks better than expected.
Half refund, many calls
Returned two skirts I use for work, credited only one. Called many times and messaged twice since May. Delivery arrived fine; customer service hasn't fixed it.
Relief at last
Ultimately I got my refund, so relieved — it took forever and many calls over quality problems, but support finally fixed it; try persistent follow-up.
Eventually got the credit
Sent the return two months after I tried it — used it a week in March, mailed it back in April — at first no replies, I figured they'd ghost me, finally a credit showed.
Double charge, then relief
I needed a new mattress badly — bad back, moving and all. At first they charged me twice on one item and I was ready to rant. Called support, was skeptical, then the refund showed up, and that’s when I relaxed. Kinda relieved, honestly.
Late but usable
mixed feelings — service was slow and unhelpful, ordering was a pain, but the items did arrive and actually help with my daily coffee routine and quick meals. Glad it worked out, though annoyed.
Almost skipped it
I almost skipped this order—saw mixed reviews and worried about returns, but the gadget fits my daily routine (I use it every morning). Trouble is they sent the wrong model and made me cover return shipping plus shipping, I'm annoyed.
Weird charge label, but resolved
Bought a simple sweater for work, returned it after a week. Credit card statement showed a weird "ShopHQ" name, so I was wary. Customer service dug into it, explained the refund, and it was sorted.
Small refund, big hassle
Not worth the headache — I still don't have my refund. I returned two pants back in June, called and emailed a bunch, got nothing but lip service. Saw them in-store 'cause my sister tipped me, so awkward.
When the refund finally showed up
I thought they'd lost my refund — I kept calling, got the usual song-and-dance, but then one afternoon the charge popped back on my card. That’s when I relaxed. Took too long, pay the return fee, but it worked in the end.
Practical, not flashy
I wasn't planning to buy but my mom pushed me to try their site. I ordered a few work pants. Delivery was fast and tracking was accurate. Customer service answered a sizing question quickly. I was skeptical about price, but they fit and I wear them to the office most days now.
Missing that heft
Walked in expecting the sturdy jeans I used to buy, but these feel thin, more like pajama material, not the same weight. They hang oddly and faded fast. I still have an older pair from the shop; wish these had that heft. Not terrible, but meh.
Surprised but satisfied
I'm glad I shop here, clothes fit me and hold up. I was skeptical at first, but good fabric and consistent sizing won me over. Sales keep prices reasonable; I wish returns were clearer, but overall I'm pretty satisfied.
Took forever, got credit
Honestly, they eventually issued the refund, but it was messy — I returned it in early September and waited until late October. After endless calls and no supervisor, I was ready to give up; compared to other companies this dragged, yet I'm relieved it cleared
Same sign, different rules
I was halfway through using an old gift card when the doubt hit — should I trust the "new" place? I went ahead but the doubt proved right. They refused cash refunds, only handed out coupons. Kinda annoyed; feels like buying a souvenir from a zombie business.
Worth the drive, eventually
Halfway to Lubbock I wondered if driving there was worth it after Midland closed, and I almost turned back. Sherry (hope I spelled that right) calmly helped me try several pieces, found a better fit, and my doubts evaporated. Other shops have been pushy; this visit was practical and low-key.
Not great, but not a total disaster
call first, just saying for now, though.
Color mix-up but so comfy
Funny story — I wanted navy, ordered twice and somehow kept getting black. Still, the pillow-sole socks are seriously comfy, like tiny cushions on your feet; I wear them for working from home and travel. Talked to customer service who said navy was available, but apparently not. Not perfect, but I keep buying them because they feel great.
Almost skipped it, glad I didn't
I almost didn't order because the 5–7 day shipping felt risky with a six-month trip coming up. I worried it’d get stuck somewhere, but it arrived the day before I left, so most doubts melted away. I use it every day on the road now — simple, reliable and honestly relieved it worked out.
About Christopher & Banks
The word 'apparel' is best left for men today. Women have always been more fashion mindful and oriented compared to men, and so the term 'women's clothing' is now more in vogue. Women's clothing today spells creativity, coziness, bold, sexy; in fact, the list is endless; there are always certain things to perfectly fit every woman on planet earth. From silky lingerie to cotton trousers, to woolen polo necks amongst others. The truth is that finding the right clothing requires painstakingly looking at the right size, color, and material to match. Irrespective of the type of women’s apparel you are in quest of, you can always find them at Christopher & Banks online store. In line with this, it is highly suggested you consider reading customer reviews of Christopher & Banks here before investing in any of their products and services.
About Christopher & Banks
Christopher & Banks is a public online store that was launched by Gil Braun in 1956, in Plymouth, MN. Gil Braun however launched this company with the intention that women that were full of life and insight, self-assured in their beliefs and in quest of styles that made them feel extraordinary at reasonably priced rate would love. Considering it believes that every customer that enters their store deserves an incomparable experience, they can satisfy the taste and fashion of virtually every customer that visits their store.
Products and Services offered by Christopher & Banks
Christopher & Banks is a women's apparel retailer. Items purchased from www.christopherandbanks.com can be shipped to any address in the United States, including Alaska and Hawaii, Puerto Rico, U.S Virgin Islands, and all APO/FPO addresses. Your estimated delivery date is dependent on the shipping method you choose and your shipping destination. For faster delivery, you may upgrade your shipping method for orders shipped within the contiguous United States. Expedited and Overnight shipping is not available to Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, and APO/FPO addresses. Standard Ground Shipping will typically deliver items to you within 5-7 business days. Expedited Shipping will typically deliver items to you within 3-4 business days. Overnight Shipping will typically deliver within 1-2 business days. They will gladly accept returns and exchanges for merchandise in its original condition. Merchandise purchased online or in their non-outlet retail stores must be returned or exchanged within 90 days of the original purchase. Merchandise purchased in their outlet stores must be returned or exchanged within 30 days of the original purchase. Gift cards are non-refundable except to the extent required by law. They accept the Christopher & Banks Credit Card, VISA, MasterCard, American Express, and Discover credit and debit cards, both in-store and online. For more inquiries, you can contact customer service at 1-800-890-9601.
Compliments, Complaints, and Opinions
Have you purchased any apparel from Christopher & banks before? Are they of good quality? Would you recommend them to your female friends? If yes, leave an honest review below and share your thoughts and overall experiences to attract other potential customers.
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Last update: December 2025
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Review with most votes
Ideally for women, premium pro
Its hard to find an actual 'apparel' online store with credible, quality, premium, affordable and variety orieted stuff to buy. It really is ! Something that really complements ... Read onBy: Angela Pareda