Chromeburner - Overall Rating based on 21 reviews
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Wrong Size Item
I recently ordered the wrong size item, but when I contacted them about shipping and returns, they quickly helped me out and everything got sorted smoothly. I've been a customer for years and every time I've ordered from them, it's been a great experience. The right item arrived in the USA in no time.
Jacket purchase
I recently bought an awesome jacket that was really cool. The customer service was amazing, the deal I got was fantastic, and the shipping was super fast. I'm so excited about it! There was a small issue with the delivery, but Christof took care of it right away. If you're in the UK, you should definitely check out this company!
Exchange riding boots
I had to swap out my riding boots for a bigger size, and everything went really smoothly. I had to send the boots back from a different place, but the new ones showed up pretty quickly. The customer service was awesome and reliable.
Motorcycle jacket purchase
I just bought a motorcycle jacket from an online store and I gotta say, the service was amazing! Ordering was a breeze, no hassles at all. I found the jacket I wanted super easily. The price was right up my alley, felt like I got a good deal on a top-notch product. And let me tell you, the delivery? Lightning speed! It came even earlier than I thought and the jacket was flawless. All in all, shopping at this online store was a fantastic experience and I would totally suggest it to anyone.
New helmet purchase for UK delivery
I bought a new helmet last weekend and it got here crazy fast all the way to the UK by Thursday! It was so quick and simple. I didn't have to stress about custom fees because Chrome Burner took care of everything for me. This was way better than my last helmet purchase with another company where I had to handle courier charges and customs fees on my own. I'm super pleased with ChromeBurner and will definitely return for more gear in the future!
Jacket and gloves purchase
I just bought a jacket and gloves from this online store. I picked it because they had the best prices for what I needed. The website was easy to use, and ordering was quick and easy. Surprisingly, my order arrived really quickly, even though it came from Holland. When my stuff got here, it was exactly what I was expecting and described. I was really happy with the quality of everything.
Quick and easy purchase
I just bought a motorcycle jacket and ran into some sizing issues. Thankfully, the customer service rep I talked to was super helpful and patient with me as we sorted things out and got the right size. The deal itself wasn't as awesome as I had thought it would be because of the extra hassle. I was bummed to find out that the back armor wasn't in stock. Even with these setbacks, I'll still think about coming back to shop here again.
Helmet purchase
I just bought a new helmet because someone swiped my old one, and I ended up going with a fancy brand. After checking out prices on a bunch of websites, I found that Chromeburner had the best deal for the helmet I was eyeing. I was super impressed by how fast and on top of things their service was - they kept me updated on my order throughout the whole process. Plus, the delivery was surprisingly fast, especially since it came from overseas. I'm really happy with my purchase and I'll definitely be coming back to Chromeburner for more stuff in the future.
Bagster seat purchase
The website did say there might be extra tax or duty fees, but I was really surprised when I had to pay an extra $70 on top of the $290 I spent on the bagster seat. I feel like the company tricked me, so I won't be shopping here anymore.
Misleading size charts, rude customer service
I had a bad experience with ordering a Dainese jacket online because of incorrect size charts. The jacket didn't fit me, so I had to return it. The customer service was really rude and insisted I send it back to the Netherlands, even though it was actually shipped from Germany. I ended up contacting the German sister company, who were much nicer and let me return it to their address. Even after I sent the jacket back, Chromeburner Netherlands purposely delayed refunding me through PayPal. Luckily, PayPal saw what was going on and refunded me. I won't be shopping with them again and I'll warn others about their dishonest practices and terrible customer service.
Dainese Delta 3 leather pants
The first time I ordered from this company, I got myself a pair of Dainese Delta 3 leather pants all the way from Ontario, Canada. And let me tell you, I was super impressed with the whole shebang. The shipping was crazy fast, I got my order in just 5 days. And not only did they have the best price around, but the product was exactly what they advertised. I was pleasantly surprised that I only had to pay Canadian HST, no extra import fees. ChromeBurner's communication was on point, they kept me updated with tracking info right after I placed my order. Their customer service was top-notch, really stood out from other companies I've dealt with. I'm already looking forward to snagging more Dainese gear from them real soon.
Motorcycle gear purchase
The ordering process was super easy, with lots of shipping choices available. And let me tell you, the shipping was crazy fast! No problems whatsoever. The whole experience was smooth and efficient. I'm definitely coming back to this shop for all my motorcycle gear needs in the future.
International motorcycle gear purchase
Chromeburner had some gear that I couldn't find here in the States. I was a little nervous about shipping internationally, but I was totally surprised by how fast it arrived - my first order showed up in just two days, and the second in three. I'll definitely be spreading the word about them and ordering more in the future.
Motorcycle jacket purchase
I absolutely love the motorcycle jacket I bought! The quality is fantastic and I feel so good wearing it. It's made of durable material and the craftsmanship is top of the line. I've gotten lots of compliments on it and I feel really confident and safe when I'm out riding on my motorcycle.
Leather jacket, gloves, helmet
I recently ordered a leather jacket, gloves, and a helmet from an online store. Most of my stuff came in just a week after I ordered, which was pretty impressive. One of the items did take about three weeks to get to me, but that wasn't the store's fault. They sent it out right away. The hold up was from the shipping service they used. The customer service folks were real quick to respond and super helpful with any questions I had, and I really appreciated that. If you're placing an order, I'd suggest going with FedEX instead of the standard PostNL for delivery, because apparently PostNL is kinda slow. And if you're ordering from Australia like me, think about breaking up your orders so you get the free delivery but don't go over $1,000 to avoid import taxes. My orders were around $750-800 each and I didn't have to pay any extra taxes. All in all, I had a good experience with this online store and would definitely shop with them again in the future.
Helmet purchase
Thank you so much for the awesome service and always getting my deliveries on time! The helmet I bought is seriously top quality. I'll definitely be telling all my biker friends about your company.
Alpinestars J-6 boots
I just bought my second pair of Alpinestars J-6 boots and I have to tell you, they're still amazing! These boots not only look great, but they're also super comfy and totally waterproof. I can wear them casually without sacrificing style or comfort. It was a nice surprise that they arrived quickly at my doorstep in Canada, all the way from the Netherlands. And the price was way better than what local stores were offering, even after adding in import duty. Overall, I definitely recommend both the boots and the service at this store!
Knox Urbane pro MK3 purchase
I just got my hands on the Urbane pro MK3 from this online store and let me tell you, I am super impressed. First things first, I had some questions about the product and their customer service team got back to me quickly through email. The delivery to me here in New Zealand only took 6 days, which I think is pretty awesome. When it came to sizing, I typically go for a large but Knox's sizing chart recommended a medium for me. I trusted their recommendation and I'm pleased to say that the jacket fits me perfectly. The jacket itself is amazing, especially on warm days. I'm getting used to wearing layers underneath and it has really changed the game for me. Big thanks to Chromeburner for the top-notch service.
Gears purchase from an international online store
My recent shopping experience at this online store from another country was awesome! Even though I live in Canada, the stuff I bought was just like they said it'd be, and I'm super happy with how good it is. And can we talk about Chris from customer service? He was so helpful and just great the whole time. I'm really impressed with how they took care of me and I'll definitely be coming back here next time I need something. Thanks for such a cool experience!
Helmet too big, fast shipping
I ordered a helmet, but I got the wrong size by mistake. The shipping was crazy fast, but now I have to sell it since it's too big and shipping it back would cost too much.
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