Clearance XL7 reviews
This score is based on 7 genuine reviews submitted via US-Reviews since 2026.
Featured Reviews
Reviews (7)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Silence after payment
By the second day, the silence was honestly the worst part. I placed my order on February 13 and the payment went through, but I never received an order number or shipping update. I’ve shopped here for years without a problem, so this felt really off. The password reset emails never arrived, and the phone numbers I tried just rang out. I still want the items, I just need someone to confirm where the order is before I have to chase it again.
More trash than groceries
Once it was in my kitchen, I had a feeling this might be one of those bargain-box regrets. I use mystery food boxes for easy work lunches and pantry backups, so I expected a few items close to their dates. Still, this was pretty wild. Several things were years expired, some food had mold, and the drinks were flat and oddly faded. Delivery itself was okay—the big box arrived intact—but customer service didn’t really make the situation better. Most of it ended up in the trash. It was almost funny how bad it was, but definitely not worth the money.
Still Waiting, Somehow
This has been one of those orders that starts as a fun little treat and ends with me checking my bank app way too often. I ordered two book mystery boxes and a stationery box on January 29, thinking I’d have a cozy weekend package soon. By March 9, nothing had shipped. I tried the website form and live chat three different times, plus emails, and got silence. Maybe messages went missing somewhere, but the boxes still didn’t move. At this point I’m asking my bank for help getting the money back. Pretty disappointing, honestly.
Mystery Box Was a Big Letdown
I was honestly curious to try the drinks mystery box, thinking it might be a fun way to discover random stuff. The box took about a month to arrive, and the first thing I did was check the dates. That was pretty disappointing. Nearly everything was past its best-by date, and not just by a few weeks. A lot of the drinks were over a year old. I opened a couple anyway, just to see, but they were completely flat with no fizz left. You could even tell some bottles were off just by shaking them. Most of the box ended up in the trash, which felt like such a waste of money. I understand clearance items can be close to their date, but this was way beyond that. I recorded a few videos while opening it because the whole experience was kind of unbelievable.
The tracking lie
rude replies, zero ownership. Weirdly, when the box finally showed up after I complained nonstop, one of the snacks inside was actually pretty decent (surprise). That little win doesn’t fix the dismissive support or the outrageously high shipping fees, though. My advice: if you’re picky about customer service or want things on time, skip it. If you’re patient and chasing a random decent snack, maybe you’ll luck out — but I wouldn’t risk it again.
Loved the idea, not the follow-through
I never got the parcel. I reached out to XL Clearance a bunch — email, site messages, chat, phone — nothing back, though I did get two odd emails asking for feedback. DPD tracking showed they’re still waiting for the merchant to hand over the box (that note’s from February 26), so I even phoned DPD and they confirmed no parcel arrived. In the end I claimed a full refund through my bank. It’s annoying, sure, but I still love the idea and the price seemed fair; it’s just the communication and dispatch that let it down. I’d try again if they fixed that.
Not what I expected — took too long and got rude about it
I wouldn’t order from Clearance XL again. I say that up front because I’m tired of going in circles about this. I first saw them on an Instagram ad and even told my sister to check out a couple of deals, so yeah I passed it along — awkward now, because I regret that. I ordered almost six weeks ago and the account page says “fulfilled,” but I never got a dispatch email and nobody would answer my messages. I kept trying — email, contact form, you name it — and mostly got silence. Then, after I left a one-star review (which I said I’d happily update once the items arrived), they finally replied…only to say they wouldn’t prioritize my order because of the review. That felt petty and, well, wrong. Eventually I did get the owner on email, but that conversation went downhill fast: suggesting a refund led to threats about closing my account and mysterious “fees” before I could get any money back. I had to remind them of consumer rights — this was a UK purchase and the advertised timescale was up to one month, so at nearly six weeks I was entitled to a refund. In the end I used my credit card provider to get the charge reversed under Section 75 — not something I wanted to do, but I had little choice. The owner’s tone when they do reply is blunt and sometimes outright rude, which is upsetting when you’re just trying to find out if your stuff shipped. It’s a shame because the prices looked decent and the site was easy to use at first, but customer service — or the lack of it — ruined any confidence I had. If you’re thinking of trying them, maybe don’t tell a friend until your order actually shows up, and be prepared to chase them. I’m not saying everything there is terrible — the product might be fine for others — but for me the long wait, the poor communication, and the owner’s attitude made it a bad experience overall. I’m a pretty patient shopper, but this wore me out.
About Clearance XL
Clearance XL is a retail business focused on clearance and overstock merchandise, typically offering discounted household goods, apparel, and assorted consumer products. It serves price-conscious shoppers looking for end-of-line items and surplus inventory. The assortment may vary depending on available stock, with products often sourced from excess retail inventory and closeouts.
This information is based on publicly available data and is provided for orientation purposes only.
Details
Contact Information
Categories Clearance XL
Page Statistics
Last update: October 2026
Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Review with most votes
Not what I expected — took too
I wouldn’t order from Clearance XL again. I say that up front because I’m tired of going in circles about this. I first saw them on an Instagram ad and even told my sister to ch... Read onBy: Mia