Club L London89 reviews
This score is based on 89 genuine reviews submitted via US-Reviews since 2022.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Skeptical at first
I ordered a dress last-minute for a wedding, was skeptical at first; delivery was crazy fast, tiny snag, but Chloe fixed it away — felt relieved.
Surprised by the delivery
delivery came earlier than tracking said. Ordered a last-minute dress. Customer service replied fast and friendly. Felt elegant, pleasantly surprised.
Soft fabric, messy returns
I spotted this dress on a friend; the fabric’s soft and fits well. Support ignored my emails and charged me for the return.
Small-town win
Took it out on rainy Saturday; felt unexpectedly solid and comfy. Setup quick, kept fiddling a bit. Delivery to my tiny town was shockingly fast.
Soft jacket, rough returns
Weirdly, the jacket felt soft and fit true-to-size, I liked how it wore, but getting a refund was a nightmare — reps kept stalling. Compared to others, service lagged, but product decent.
Sizing hassle, ended okay
looked fine but was way too big. I paid to return an unworn dress. Annoying, but I got a refund, so I'm relieved.
Bianca came through
The dresses actually felt great — soft, good weight and flattering, but I ended up needing to return a couple. Bianca saved me; the shipping label glitched and almost missed the window, but she stuck with it and fixed everything, super grateful.
Lost label saga
I lost the UPS scan code after doing the online return process. Needed to send the cushion back, it didn't fit and my sore back hates flat cushions, so I asked Club L days ago to email the label. Still nothing. Pretty annoying, actually. Please.
Return hiccup
Halfway through unwrapping it I thought, uh oh—turns out returning from Canada meant about $50 in postage. Yeah, my fault for skipping the return-fee note. Been buying clothes elsewhere and never paid for returns before, which kinda stung.
Pretty relieved
Was freaking out at first — had a wedding coming up and I'd been burned by online dresses before, but when one dress had a tiny flaw I chatted with support and Shannon sorted a free replacement right away. Totally relieved.
Saved my afternoon
I was half panicked after a bad login glitch and Shannon on chat sort of calmly walked me through each step — felt like someone actually cared. Process was really smooth, instructions clear, and that was a nice surprise.
Bumpy start, ended okay
I started using it after ordering and at first thought, ugh — rep (Ammara?) was curt and the site billed me for wrong items and two returns. I emailed, they fixed it and refunded, and I remember feeling pretty relieved.
Morning gadget gone AWOL
I ordered a little gadget for my morning routine — meant to be part of my daily coffee ritual — but never got it. Customer service sent a broken disclaimer link, then blamed me for not filling it out. Felt ignored, annoyed, and yeah, a bit let down.
Fix-it dress saga
So, I bought this dress for a wedding last weekend. At first it felt really soft and I was actually pleased, but then I noticed a hole — big enough to patch. Now I'm paying for repairs and they only gave me $10 back. Kinda annoying, honestly.
Surprisingly comfy pick
Wasn't expecting much, but this jacket feels great — soft, warm, fits true. Took a minute to get used to the zipper, but honestly I'm happy I bought it and glad I did. Shipping took a bit longer, so plan ahead, but overall worth it.
Saved by Shannon
customer service saved this one. I got a dress that wasn't what I ordered, and yeah I was bummed — but Shannon stepped in, quick, friendly, fixed the return and refund stuff (faster than some other shops ever did). Appreciate that.
Was skeptical, now pleased
I almost didn't order — I kept thinking maybe it's too good to be true, sizes off, photos tricking me. But I took the plunge and, honestly, that worry faded. Fits well, matches the pics. I'd tell others to check sizes but go for it.
Weird return drama
I spotted the navy dress on Instagram after a friend sent it, bought it, it didn't fit and I returned it. Then they emailed pics of a "soiled" dress — not mine, obvs. I was like, seriously? After a push they finally refunded. Annoying but fixed, eventually kinda relieved.
Waited forever, kind of works
I bought this support cushion because my lower back's been killing me during long shifts and I needed something fast. Customer service kept telling me to wait for a package that was over two weeks late. It finally showed up and helps, but the whole waiting thing was a mess.
Late return, easy fix
I was literally a day late on the return window and kind of braced for trouble. I messaged support and Erin and Alice fixed it — unlocked the returns so I could send back a jacket that felt stiff and didn’t layer right for my daily commute. Felt relieved.
About Club L London
Would you like to be known as a fashionista? You may just have Mel B as your fashion star, and it could be Haidee Klum. You want to be known as trendy and you may have been looking for the brands that offer the kind of clothes you want to rock. Have you tried other fashion companies aside from your regular ones? Have you tried a company like Club L London? If you haven't, you may wonder what Club L London is all about. You may even ask yourself, how are its services different from the companies you've tried earlier?
There's only one way to find out: by reading reviews. Customer reviews are always the true-life experiences and understanding of the fashion styles that any company offers. Reading reviews acquaints you with what others think about the company. Before reading those reviews, read a bit about the company.
About Club L London
Founded in 2007, the company is said to be a glamorous and fashionable space for every woman and young lady who wants to rock the style that interests her. It claims to offer different products that exhibit the body shape as you may want it. It also claims to offer the trendy styles which you may like. It believes that its products are worth the red carpet. If you're sophisticated, it claims that its products and fabrics are for you.
Products & Services of Club L London
As a British Fashion brand, it claims to make a statement with every design it releases. It believes that it offers the best options of apparels. Some of its products are spread across jumpsuits, bodysuits, tops, t-shirts, and any other kind of exotic wear.
Shopping and Return Policy of Club L London
The company claims to deliver products to every country in Europe and beyond. By simply login into the website, you can shop for a product of your choice and check out when you're done picking the pieces you want to try out. It claims to send an email to notify you of when you'll receive your items.
The company claims to offer delivery services through the use of DHL and Royal Mail. It also claims to allow returns and requests for exchange within 30 days after delivery.
How to Get Discounts from Club L London?
The company offers discounts on some of its products, especially during black Fridays. You may stay in tabs with information from the company website to know when you can get a price reduction on the product you'll love to try out.
Complaints & Tips about Club L London
If you have tried the products of Club L London before, you're eligible to write complaints about the company products. What do you like about the brand, and what dissatisfies you? You can write tips on how the company can adjust.
Importance of Reviews
As a customer, what do you think about the product of the company? Your honest insight about how you feel about the product will be helpful to readers who are intending to make an order from the company website.
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Last update: March 2026
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Review with most votes
Dress
I would give zero stars if I could !! Customer service is ridiculous !! The only reason I ordered from them a second time is because I actually liked my jumpsuit for my gender r... Read onBy: Shandoria