Club L London Reviews : Share your review & read experiences
Club L London
0% Would buy here again
All reviews (6)
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Dress
I purchased a dress size 12 and could not get it above my knees. My daughter who is a size 6 could not zip it up. When I tried to request a refund I was told that refunds are only done within 14 day. DO NOT BUY FROM HERE!
Trying to return
Trying to return a dress- impossible!
Have emailed several times to ask next step- nothing.
My order number with credentials won’t register for some reason. I have asked the questions and have had no response on any platform.
Beautiful dress but terrible service if you need to make a return.
You could learn a thing or two from the ICONICMaternity dress
I returned their $100 since it didnt have a nice look the thead line from inside was showing on the outside.
They charge $20 to ship it. Like $18 to receive the return. And now they send me an email saying i was not eligible for return. It looks like the damage the dress and send me pictures saying they will charge me 20 to ship it back to me.
Excuse me??? This was not worn!!! Look out for the shipping company you made me use for return. I send this intact, sharp! Nothing on it.
Nobody has wore this.!! My wife try it on to see if she can use it for her event. And it doesn't look like the picture once she put in on, as it shows a poorly thread lines that show division on finish line on stitches.Therefore she bought another one DRESS FROM AMAZON for her photoshoot.
I demanded to speak to customer service. This is an abuse!!! Nobody calls... terrible!
This over here is steeling, and in this economy, thats very wrong.
It Cost me to received it, cost it to ship it. Didn't want to return in my form of payment. And now want to take my money without this being worn. Wow.
I am furious at the poor customer service and abuse. Never shopping here again.
I am also a small business owner this is insane what you guys are doing!
Return peoples momey in their form of paying. Stop trying to force to buy again from you. Rip off!Dress and jumpsuit
Do not make the mistake I did and order from this website. Such a joke. Clothing doesn't fit, horrible service, took 2 months to process a return and only refunded me for 1 item instead of the two I returned. A complete mess.
Maternity Dress
It is disgusting that a company require the buyer to pay to return an item when it doesn’t fit! Especially maternity as you never know how much you are growing- the experience is going to cost my $40 just to shop at their site. What kind of customer service is this?!
Dress
I would give zero stars if I could !! Customer service is ridiculous !! The only reason I ordered from them a second time is because I actually liked my jumpsuit for my gender reveal !! However I’ve been reaching out to them for two weeks about my last dress I ordered that was way too small ! No one has responded even though I been PAID $20 To return my item back ! They also claimed they owe me $70 when I started the refund process online by myself but I paid $104. Nobody has yet to respond to me about that either . At this point I just want my money back . This is for my baby shower && I was hoping I could shop with them but never again ! If you are unsure of what size to order please don’t cause it’s a hassle and you’re responsible for returning item !Unless you have time and money to waste! It’s the customer service for me at least let me know what’s going on ! Have you received my item ?? Send me a email or something !!
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