Dapper Lane - Overall Rating based on 59 reviews

59% Would buy here again




Featured Reviews

Most relevant positive review

  2023-10-31
Discounted dress shirts
The customer service at this place is amazing. I really like how they give benefits to loyal cust...Read on
amiya

Most relevant negative review

  2024-03-29
2 pairs of boots
My experience with this store seriously sucked. I bought 2 pairs of boots, but never got them. No...Read on
Darlene

Review with most votes

  2020-10-17
Military Brogue
I am a shoe collector and have actually bought a total of 6 pairs from Dapper Lane and each of th...Read on
Joe M

Reviews (59)

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    Dapper Lane

    Dapper Lane,
    Bought a pair of Moca boots on Nov 12th and never got them, they sent me a conformation once the order was place, it’s been over a month and no respond EMAIL or nothing,I call Dapper Lane the phone stay busy all the time, sent an Email and it now comes back saying the email didn’t go through, which is their email,they gave me an order number but No shoes at my door, I’m going to put my bank on this case to investigate this Dapper Lane site.this is a sad situation that is an issue with this order some customers has said good thing about Dapper Lane but now I feel it was stage, I will never order from them again because the money I spent was just to much to throw away.
    Eric, from
    Los Angeles


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    5Pair Shoes

    I ordered 5-pair of shoes on 8/24/22
    I received confirmation on 8/24/22
    I was emailed again on 8/24 advising me that my the shoes on my order were being produced
    A charge of $1,597.50 appeared on my VISA Credit Card.
    On 9/8/22, I received an email from Dapper Lane stating as follows;

    "...we are unable to proceed with your recent order as the payment processor (Stripe) has withheld your funds from reaching Dapper Lane."

    "We have processed a refund from our end. Please note that it may take a few business days for the amount to be reflected on your end."

    As of 12/8/22, NO credit has been issued to my credit card... I have followed up with 2-emails and one phone call and have yet to receive a return email or return phone call from ANYONE at Dapper Lane regarding this issue...

    I would not recommend doing business with this website as I do not believe it to be legit nor reputable...I have had NO REPLIES to my inquiries requesting information on the credit that was supposed to appear on my credit card.

    RB


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    Wellington Ostrich

    Love my new wellington shoes in ostrich leather. The workmanship and quality is really well done and the ostrich leather is soft and has a nice feeling to the skin. Looking forward to my next pair and highly recommended.

    I hope this is a real review. going on month 5 for me and no one responds to calls, email, or social media.


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    Shoes

    I ordered a pair of loafers on April 17th 2022 . I was told I would receive the shoes within 28 days . When I didn't get anything from them by day 28 I began to send daily emails, I still haven’t received the shoes, and Dapper Lane hasn’t responded to a single one of emails l have sent since day 28. This is a complete scam; please don’t fall for it! They also do not have any customer service phone number to call.


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    Jodhpur Ostrich

    Best boots ever! Really top quality and comfort. Will buy again.


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    12 pairs and counting

    As always, Sofea did a wonderful job coordinating my custom orders. This is my 12th pair and counting. Premium quality at decent prices. Sometimes they may take a little longer than usual which is perfectly normal for made to order shoes. Highly recommended!


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    3 pair

    Awful experience. It has been over 5 months since I ordered and I have received no returned email, DMs, etc. Zero communication.


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    Loafer Alligator

    Bought my third pair already. Really love the quality from Dapper Lane. Smooth process all around from designing to delivery. Sofea was prompt in her responses to my queries. Highly recommended to real shoe aficionados looking for quality at fairly affordable prices and when I say quality I really mean up there amongst the best shoe brands. Regards, Jonathan


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    I bought a pair of sneakers

    I bought a pair of shoes in November just before thanksgiving. I waited the max time suggested of 4 to 12 weeks. I contacted Dapper Lane in January with no response. It is now The end of March and I still haven’t received the shoes let alone a response from Dapper Lane. Horrible customer service and product turn around!


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    Whole Cut Patina

    Very beautiful work from Dapper Lane. Quality is very premium and the look is just stunning! Highly recommended.


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    Octavian

    Best quality boots I have ever purchased (I bought 6 from Dapper Lane so far). Bespoke shoemakers trying to expand online. Not surprised that they are struggling with the timeline due to the influx of orders. Patience is a virtue gentlemen. Quality is second to none. Definitely worth the price and wait. If you're looking for instant gratification, grab something from Walmarts!

    I hope this is a real review. going on month 5 for me and no one responds to calls, email, or social media.


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    A pair of suede boots

    My wife ordered a pair of boots as a Christmas present for me on December 17, 2021. 2 months later, we still haven’t received the shoes, and Dapper Lane hasn’t responded to any of the 5 emails l have sent. This is a scam; don’t fall for it! Do not buy!


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    Octavian Boots

    Bought the Fastlane Octavian Boot. As advertised, received my made to order boots within a week. Really surprised at the quality considering the speed at which it was handcrafted. And Dapper Lane delivered my boots using DHL Express. Thumbs up!


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    Boots

    I bought boots in september of last year , % months later I still have not recieved them, Ive emailed several times and havent gotten a reply. And there is no phone number , do not buy from this company!!!!


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    Loafer Alligator

    Waited anxiously for Dapper Lane to handcraft my gator pair and I was pleasantly rewarded with the most beautiful pair of shoes I have ever owned. The quality is amazing and the shoes definitely turn heads everywhere. Definitely worth the price point and the wait was definitely worth it. Will highly recommend Dapper Lane for the quality and price point.


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    Dapper Lane Boots

    I ordered boots from Dapper Lane in Aug 2021, it's January 2022, I have yet to receive my boots that I have already paid for. I have inquired on at least 5 occasions to an email with an automated response and there is no phone number to be found to contact this fraud of an organization. Yet they continue to flood my email with advertisements. I would advise you not to order from this scam of a company.


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    Octavian Buckle Boot

    Lovely boots. They look stunning and quality is top notch. Would recommend.


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    Whole Cut

    Stunning looking shoes! Getting compliments everywhere I go. Will definitely recommend Dapper Lane to my friends and family.


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    Loafer Alligator

    Excellent shoes!


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    Whole Cut

    Absolutely stunning! Sofea did a great job replying to my various queries. Looking forward to my next pair. Thank you Dapper Lane.