District 5 Boutique - Overall Rating based on 37 reviews
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New jeans and t-shirt
Oh my gosh, you guys, I just got these amazing new jeans and t-shirt from District 5 Boutique, and they are seriously the cutest ever! I wore them to school and all my friends were freaking out, asking me where I got them. Obviously, I told them District 5 Boutique! The jeans fit me like a glove and the t-shirt is so comfy. Plus, I accidentally spilled ketchup on it and it came out in the wash no problem. You should definitely check out this place for some awesome clothes!
Dress
This boutique is a total disaster! I ordered a dress back in June 2020 and as of March 2021, still no sign of it. Every time I try to contact customer service, it's just excuses and broken promises. The way they handle things is just so terrible. Do yourself a favor and take your business somewhere else.
Three undelivered dresses
I bought three dresses from this website that said they were ready to ship. But it's been three months now, and the dresses still haven't shown up. I've been trying to get a refund by asking them about it, but all they're offering is store credit. It's been really frustrating and disappointing dealing with this situation. Not only did I not get my dresses, but their lack of communication and not fixing the problem is just not cool.
Dress purchase
I recently bought a gorgeous dress from District 5 Boutique and had a fantastic experience. The dress arrived quickly and matched the description perfectly. It was great quality and fit me perfectly. I got a lot of compliments when I wore it to an event. Their customer service was excellent - they answered all my questions quickly. The prices are fair and the delivery was fast. I highly recommend District 5 Boutique for anyone in search of stylish and high-quality clothing.
Short embellished dress
I love shopping at District 5 Boutique because they always have cool and unique stuff. But the last time I bought something from them, it was a total disaster. I ordered a cute little dress online, but all I got was an order number and no email confirmation. I tried calling customer service multiple times, but they were no help at all. It's a big problem because I needed the dress for my sister's wedding. I even tried contacting the designer directly, and they said they didn't know anything about my order from District 5. The whole situation is really frustrating because nobody seems to know what's going on.
Red dress purchase
I just bought this amazing red dress from District 5 Boutique and let me tell you, I am so impressed with my whole experience. The dress is way better than I expected, with all the little details and perfect stitching really standing out. And the customer service was top-notch. The staff knew their stuff and were super helpful, giving me great advice as I shopped. They made me feel like a valued customer, which you don't see often these days. I'll for sure be going back to District 5 Boutique for all my fashion needs from now on.
Stunning gown with a discount
I just bought a dress from this boutique and let me tell you, the service was amazing. I got my beautiful gown really quickly after ordering, plus I got a great discount on it. The gown is top-notch quality and I'm absolutely in love with it. I'll definitely be coming back to shop here again!
Dress order
I got this really adorable dress from this store, but man, it felt like it took eternity to get here! They said it would ship in 3 weeks, but it ended up being a whole 3 months! I tried calling them for over a month, but I never got through to anyone. Super frustrating, let me tell you!
Dress
I had a really bad experience with this store. I bought a dress months ago and never got it. I've been emailing them a ton, and all they offered me was a credit note. But now I can't even use it to buy a dress on their website. Every time I try to pick one out, the site keeps making me sign in over and over, so I can't even finish buying it. And now they're not even answering my emails. I feel totally scammed, spending over $1,000 and getting nothing in return.
DRESS
Completely wonderful shopping experience with District5Boutique. I initially purchased a special order dress and as much as I loved the style and feel of the dress... unfortunately, I didn't feel like I was able to pull off the look, so I had to return. Customer service was friendly, helpful, and I honestly found the entire return process to be pretty straightforward and simple. Just as stated on the site, I received store credit for my purchase which I was then able to use towards my new purchase- a beautiful gown that fit my body just right and made me feel amazing. I am so happy with my purchase and cant wait to shop here again!
Elegant gown purchase
I had such a great time shopping at this boutique. The gown I bought was even better than I expected, both in terms of quality and how it looked. The pictures online didn't do it justice. The customer service was really good too, they helped me out a lot during checkout. I'm super happy with my purchase and definitely recommend District 5 Boutique to anyone looking for a stylish and high-quality outfit.
Evening Dress
Great Purchase! Impeccable service! I was interested in buying a dress but had a few questions so I contacted the store and they answered me immediately- great customer service! I decided to order the dress and as they said, the dress arrived on the scheduled date. I was relieved to see that the dress is exactly as it was presented on the website, the fabric is elegant and it fits my body so beautifully- I couldn't be happier with my purchase!
Dress
I ordered and was charged for a dress FOUR months ago. Still hasn’t been sent to me. Customer service answers 1 out of 4 emails weeks apart only apologizing but still no delivery date. Will not give me my money back cause it is company policy and I am afraid to get the store credit to go to this frustrated experience again.
Dress never received
I ordered a dress from a boutique about six months ago, and they charged my card, but I never received the dress. I reached out to them several times to ask about my order, but they never responded. It feels like a scam, and it's really upsetting. I think they took my money and disappeared. It's not right, and I will definitely be reporting them. It's not just bad customer service, it's straight-up stealing. I can't believe they would treat their customers this way.
Online dress purchase
I recently bought a dress online from District 5 Boutique and it was a total nightmare. Even though they had lots of fancy brands and deals, their communication and delivery were really disappointing. I had to wait way longer than expected for my order to arrive - it took over two months! And their customer service team didn't give clear updates, which just made things even more frustrating. It's really discouraging to know that other people have had the same problems with this boutique. All in all, my experience was not good at all, and I won't be shopping at District 5 Boutique again.
Evening gown
This is a scam company. A trap. Dont purchase anything from them. I purchased an evening gown 4 months ago for $7000 and they never shipped it to me and when I complained and request to cancel my order, they said they can not cancel it. They said according to our return policy nothing is returnable. I spent 7000 and have no dress and cant get my money back. A big scam.
Gown for daughter's wedding
I ordered a gown for my daughter's wedding and let me tell you, it was a total nightmare! They made me pay for the dress upfront, but then left me hanging with no idea when it would actually arrive. I tried reaching out via phone and email multiple times to get an update, but got no response at all. It was beyond frustrating and really made me question if this company was even legit.
BE VERY CAUTIOUS THERE A SCAM
DO NOT waste your time with them. They lie, ignore your calls, messages and don’t refund you your money. I’m fighting to get my money back that I paid with a debit card of over $2200.00. It’s been over 4 weeks already and still no refund. Save yourself the pain frustration and headache from them. They canceled my order 2 days before my daughters wedding while I was checking in with them for 3 continuous and constant months for this not to happen. Hundreds of messages were sent but my gut kept telling me this would happen and sure enough it did. They literally left me stuck and didn’t even offer any options or try to smooth things out. I’m seriously telling you DO NOT ORDER FROM THEM. BE VERY CAUTIOUS AND AWARE. I’ve never left a negative review before in my life but I have to let the public know how this company is. This company is sooo unprofessional and a true SCAM. Please do your research I should have followed my gut and the other reviews I seen about this place. Stay far far far away from these people. Please share this. I have proof of all messages myself, my husband and daughter have sent them. I hope no one else has this experience especially when it’s for a very special moment of your first child getting married. It ruins the whole vibe of everything. My husband had his suit customized to my dress and my younger daughter had a customized dress matching my dress as well. I had to go find another dress in 2 days for me. Be wry cautious, aware and best of luck on your searches!
Similar experience. Never received dress I ordered and never received refund.
Dresses
District5 has owed me a several thousand dollar refund for 6 months. They keep stringing me along and have yet to send the refund. They acknowledge that they received the returned dresses and claim their accounts department is working on it. DO NOT SHOP HERE
Dresses
I love the clothes on District 5. They have some of the most fashion forward clothes on the internet. But order communication is extremely poor. I ordered a dress in May 2023. It was a preorder so I understood District 5 could not commit to a delivery date, but 5 months later I still have no status on the order. I am nor asking for a committed date but after 5 months a general time frame should be available. I ordered a 2nd -dress (not a pre-order) at the beginning of August and 1 month later the status is Awaiting Confirmation. Given the cost of these outfits District 5 should minimally provide a monthly order update. I am planning a long trip in January 2024. If these orders will not be filled, I need to know and shop alternatives ASAP.
Review with most votes
cocktail dress
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