District 5 Boutique - Overall Rating based on 37 reviews
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rudrcfg
I’ve been coming to District 5 Boutique for years, and will continue to do so. Aside from the vast array of beautiful dresses, it’s the cuCustomer -support- number +1.8.0.5.7.0.6.7.4.6.6...
phone number +1...8O5(...706...7466...
Customer service helpline ...no. +1.8.0.5.7.0.6.7.4.6.6...stomer service that really keeps me wanting to bring my ...I called all these numbers and none of them is working and no one answer the phone. They dont have any live representative. I dont know even they operate from US ?
DRESS
I made a huge mistake when i decided to order my dress almost 1 year ago. The dress was shipped about 3 months later and it was horrible! I paid almost $3,000 for the dress that was made in someone garage! it was ..., had a very bad smell and it was all covered with hair... I returned dress same day as I received it. The company refused to refund me based on the policy. And there it was started... I ordered another dress, it was never confirmed or processed, than I placed another order, same result with some very vogue excuse: the designer can not confirm the order and not responding. Up until now, they still have my money and there is nothing that can do as I dont really want to order anything that needed to be placed in 4-5 months, and whatever they have in stock - its all returned dresses, including the one that I ordered and returned. Stay away from this company. You will never get anything but terrible experience and you will just loose your money.
Gown
I ordered a dress for my mother-in-law from them not only did they send the gown with a damaged zipper I contact them, and they had me send a video of the damages, and after approving my request to return they received the gown and they received it on May 31 it is now July 29 and they have yet to refund the gown. I have contacted them several times and every single time they say their accounting department is processing the refund or some other excuse. So beware before ordering a gown from them and have to return. I am now disputing the charge with my credit card company. Im posting this review for future customers so they know that they need to be careful with this type of company who does not issue refunds.
Dress
I bought a dress from them and the zipper was defective so I had it changed. I was given a coupon for 20% off my next purchase which had no expiration date. About 2 months later, I bought another dress and my code did not work. I told customer service and they refused to honor the code despite there was no expiration date. I asked for them to send me where in their written policies provided to customers that their codes expire. Of course I was sent nothing. I also realized they have a 15% restocking fee for returns which is ridiculous as stores like Nordstrom, Neiman Marcus, the Outnet and Bergdorf do not do that. They refused to waive the restock fee for me when I had to return the new dress because it did not fit right. This place has zero customer service and they will not honor coupon codes they provide you.
Tony Ward
It was delayed for a couple of weeks but it was worth the wait. Gwen was so helpful
I will buy again from this store :)Evening gown
Hidden costs, terrible service, and sham return policy
Hello,
I am sorry you were not happy. We do have the return policy to view prior to making a purchase. Additionally, there are actually no hidden cost at all. We pay all cost for international shipping, and provide a prepaid return label worldwide for returns. I do hope you will voice your concerns with our support team at support@district5boutique.com. We would be happy to address and questions you may have. Thank you!Bought my mom a gown for her birthday.
Great collection with amazing customer service, will definitely recommend this website to all my friends.
Tony Ward Gown
I love the dress I bought from District 5! It is so stylish and elegant. Received it in less than 5 days and I am super happy. Will definitely order again.
ordering a special order for a special event
Amazing couture collection and excellent customer Service , will definitely purchase and place many orders from this place again !
Evening Gown
i cannot say enough how much I love this place! Customer service was so helpful in assisting me- thank you! I'll be back!
Tadashi and Gatti Nolli
I love your gowns. Thank you for assisting me even though it's 2 am. i will definitely buy more
Elie Saab
I took a gamble on this Gown seems to sometimes be way different quality than what’s pictured but I was very happy when I received it! It is very elegant! I can’t wait to wear it next month. The quality is excellent Thank you Theresa for helping me find the right gown
Evening gowns
I must unfortunately leave a very negative review for this seller. My experience with them has been completely outrageous. District 5 Boutique took payments for several orders over a year ago, to then cancelled the invoices, keeping both the money and the orders.
I have reached their customer service for months, to be constantly told about it 'being forward to the higher management', without ever getting an actual response nor a solution.
Please beware this seller... avoid it at all costs! It is definitely a scam.Gown
I recently made the mistake of shopping with this designer dress company and it was a disaster. I paid $1000 for a dress, but they sent me the wrong one and refused to issue a refund within their stated 10-day return policy when I returned it. To make matters worse, they charged my credit card for a product I did not authorize. When I contacted the company to try to resolve the issue, they were unresponsive and uncooperative.
I was extremely disappointed with the level of customer service I received from this company. They showed no regard for their customers and were completely unwilling to make things right when they made a mistake. I would strongly advise against shopping with this company. There are much better options out there that will treat you with respect and integritydress
I’ve been coming to District 5 Boutique for years, and will continue to do so.
Aside from the vast array of beautiful dresses, it’s the customer service that really keeps me wanting to bring my business here. Samantha is quick to respond to any questions, and help resolve any issues. I received so many compliments on my dress, and felt beautiful. Would recommend coming here 100%.cocktail dress
Dress ordered easily. $400.00. Received an email the next day that they could not fill the order it as the designer was no longer manufacturing it and would I like to order a different dress or get a refund. I phoned the # on the site that day (and emailed) and they answered and agreed to credit my card back full refund. So...No refund on card. I've tried calling and emailing multiple times and no one answers and no response to emails. 3 weeks now. At this point I'm having my credit card company dispute the transaction to get my money back
Couture Gown
The most marvelous selection of dresses
Review with most votes
cocktail dress
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