eSure Buy Reviews

: 4

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25% Would buy here again

Most relevant negative review

  2023-12-13
JBL Flip 2 Speaker
I got a JBL Flip 2 speaker from this company and it was a total disaster. They sent it to the wro...Read on
laury

Review with most votes

  2021-08-02
Plantronics M90 bluetooth head
Item was suppose to be new. It came in a plastic ziplock bag, one rubber earpiece cover and hook...Read on
LP

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    JBL Flip 2 Speaker

    I got a JBL Flip 2 speaker from this company and it was a total disaster. They sent it to the wrong address first, and when I tried to contact them, turns out the info they gave was fake. It took a dispute with my credit card company for them to finally send it to the right place. And when I finally got it, it wasn't brand new like they said - it was a damaged knockoff with blemishes, discoloration, and scratches all over. I was so let down and annoyed by this whole thing. Definitely do your homework before buying from these mystery companies.


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    Insurance policy for my phone

    Oh my gosh, setting up my phone insurance policy was a complete nightmare! I couldn't even log into my account at first and then had to wait around for a link that didn't even work. When I tried to talk to the online help bot, that link failed too! So frustrating! I ended up having to call customer service, waited on hold forever, and then the agent kept going offline every time I tried to answer a question. It was endless frustration! Just when I thought I had everything sorted, I got disconnected before finalizing anything. Ugh, I am never doing that again!


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    In-ear headphones purchase

    I recently bought some in-ear headphones and man, what a letdown! The package came in a sketchy plastic bag with no instructions or extras. I tried charging them up, but they wouldn't hold a charge at all. I'm starting to think these headphones might be fake or used. I've been reaching out to the company but getting no response. I feel totally scammed and I just want to warn others to steer clear of this company.


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    Plantronics M90 bluetooth headset

    Item was suppose to be new. It came in a plastic ziplock bag, one rubber earpiece cover and hook which broke a few hours into using it. Ive bought many plantronics products and they all come in nice boxes with multiple earpiece options. No phone number. Poor customer service. I emailed the company to see if the product was ever sent out (no updates/tracking). I received no response. Lets see if they respond to the broken part. I will not use this company again.


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