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multicooker
I live in Helsinki - Finland, and bought a multicooker from Expondo because their advertising is so good. The machine arrived later than I thought, and it arrived when I was not home ( away for a month for private mater), and when I was back, check on the machine, it was not working properly (some buttons of the machine don't work). I contacted customer service and their answer was: send the machine to them, and they will have a free fix for me ( yes, they have to fix it because they sent me the machine which cannot use). I sent it to their address, and it took 21 days to arrive at their address. Expondo will take some time to fix and send back to me later (approximately another 21 days to ship and some more days to fix).
Conclusion: after more than 3 months of paying full money, I don't have the machine to use, and I don't know how long Expondo will take to fix the machine. The way customer service responds like I have to take it because that's the way it is. I feel so ... to buy things from Expondo.
If I would go to the electrical shop nearby ( for example Giganti), I would have a proper machine to use, and in case of the machine doesn't work properly, Giganti always changes the new one immediately.
Do not buy anything from Expondo if you are not ...
About Expondo
There are different types of basic equipment needed for every profession. There are also those that are needed to run a home and make it habitable. Constant improvements in the design of various essential equipment make them easier for people to use. Expondo asserts to be a superstore with a large array of equipment for use in homes. However, you should first read honest customer reviews about Expondo before patronizing them.
About Expondo
Expondo alleges to be one of the leading marketplaces for professional equipment in 28 European countries. Expondo avers they support their customers in areas such as food service and skilled crafts and trades with a selection of more than 3,000 products and service that meets the needs of experts. Expondo claims their customers come first that’s why they regularly set standards in B2B in customer service, warranty claims, and after-sales support. Expondo asserts they want to be sure that every customer who buys a product from Expondo receives the optimal support. Expondo affirms from two founders and a garage, they have grown into a strong international team of more than 300 people since 2007 without a cent from investors, but with all the more sweat and passion. Expondo maintains to currently employs staff members from 29 different countries at their locations in Germany, Poland, and China. But even as they have become a medium-sized company, Expondo says they have remained a start-up in their hearts and continue to engage as an open, creative family in their day-to-day work.
Products and Services of Expondo
Expondo emphasis their products include catering equipment that includes butcher equipment like band saws, food processor, food slicers, meat mincers, meat tenderizer, sausage clipper, and maker. Commercial cooking equipment like egg boilers, cookers, deep fat fryers, electric frying pans, grills, oven, pasta cooker, pastries deep fat fryer, rice cookers, soup kettle, and sous-vide cooker. Commercial food warmers like bain-marie, beverage dispensers, chocolate fountains, cup warmers, food delivery boxes and bags, infrared heaters, isothermal containers, plate warmers, and warming trays. Other catering equipment include dishwashing, hotel, kitchen utensils, mobile catering, refrigeration, stainless steel, and takeaway. Professional tools like air tools include hammers, impact wrenches, nibbles, ratchets, sandals, pneumatic accessories, pneumatic grease presses, and portable sandblasters. Other professional tools are batteries, construction machinery, drain cleaning tools, garage doors and equipment, gardening and hand tools, PPE, power tools, vacuum packaging machine, vehicle accessories, welders, winches, wire strippers, workshop equipment, and presses. The industrial equipment includes agricultural supplies, cleaning equipment, industrial scales, lab equipment, lifting magnets, measuring equipment, melting furnaces, office supplies, ozone generator, production equipment, ultrasonic cleaners, and water softener systems. Sport and health include health and beauty, sport, telescopes, binoculars, and lenses. Expondo avers they offer shipping services globally.
Compliments, Complaints, and Tips for Expondo
Have you bought any of the equipment sold at the brand's shop? How would you rate the quality of products sold by the shop? Would you recommend their products to family and friends seeking various equipment? Did you experience any difficulties operating the equipment gotten? How would you rate their customer service? Do you have any complaints or compliments you wish to share about the brand's products? We appreciate any feedback you can provide.
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Contact Information
Dessauer Str. 28-29
10963 Berlin
Germany
Categories Expondo
Page Statistics
Seite online seit: June 21, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
multicooker
I live in Helsinki - Finland, and bought a multicooker from Expondo because their advertising is so good. The machine arrived later than I thought, and it arrived when I was not... Read onBy: Nguyen