Expondo - Overall Rating based on 21 reviews
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Pressure washer purchase
I bought a pressure washer from this company, and it was a good machine, but it didn't do everything we needed it to do. However, the return process went really well and was easy. They took back the pressure washer even though I didn't have the original packaging, so that was nice. The customer service was amazing! The people I talked to knew what they were talking about, were helpful, and did everything they could to help me with my return. I was super impressed with how great they were throughout the whole process.
Metal shelving unit
I gotta say, that metal shelving unit I got from this company totally blew me away. The quality is amazing and it's exactly what I needed. It did take a little longer to get here because it was shipped from another country, but I'm still super happy with my purchase.
Wood chipper purchase
I bought a wood chipper from this company recently and had some trouble changing the delivery address. I ordered it late on May 6th and then realized the next morning that I needed to switch the address. I tried contacting them immediately to make the change, but they said it wasn't possible even though it had only been a few hours. I reached out again later that morning but didn't get any response, just a notification that it would be delivered to the original address. It was really frustrating and concerning dealing with the lack of communication and flexibility, especially since there could be more problems with the product in the future.
Distillation device with damaged wings
I wouldn't suggest buying that distillation device with the rotating fans. The blades were messed up and were actually touching some live wires. I had to mess up the top plastic part to fix them properly because I couldn't wait for a replacement due to health reasons. It's a rip-off to sell a faulty product at such a high price.
Electronic kitchen scale
I got this electronic kitchen scale from an online store and it arrived in great condition. The packaging was really good and kept it safe during shipping, so it got to me without any issues. The scale is really good quality and gives accurate measurements, which is super helpful for my cooking and baking. I'm impressed with how well everything was packaged and the overall quality of the product.
Heavy-duty garden machine order
I recently bought a heavy-duty garden machine from this company, and I have to say, I was pleasantly surprised. Even though I had read some bad reviews, my experience was really great. I ordered it on a Friday, and by the next Tuesday, the 170 kg machine was at my door. It came in a strong, secure package, inside a wooden box with all the parts in perfect shape. It was obvious they paid attention to detail, and I was grateful for the effort they took to make sure my purchase arrived safely. Overall, I was really impressed with how efficient and professional this company was, and I wouldn't hesitate to recommend them to others.
New Welder arrived damaged
I just bought a new welder, but it showed up all messed up. The packaging was pretty shoddy, but the box looked fine - unfortunately, the welder had a huge crack in the front plastic and a piece was hanging off. Plus, it's not even level with the floor, which is a letdown. I'm still waiting to hear back from the company, and it seems like it's going to take forever to send it back. I wish I had just ordered from a UK supplier to avoid this whole headache.
Professional kitchen equipment
I recently bought some kitchen equipment from Expondo and I gotta say, I'm pretty happy with the quality. It came in good shape and I haven't had any problems with Expondo itself. The only thing I wanna mention is that it took longer than I thought to get to me. It was coming from Poland, which I didn't know beforehand, and it ended up taking about two weeks. I get that international shipping can be slower, but I was hoping for it to get here quicker based on what I was told. I know that stuff like politics can mess with shipping times, but it would have been nice to know more about what to expect.
Oven, early delivery, accurate order
I recently bought an oven and I have to say, I was really impressed with the whole shopping process. The oven actually came a day sooner than I thought it would, which was a nice surprise. It was exactly what I wanted, and I'm happy they got my order right. Plus, they let me know in advance when it was going to be shipped, which I thought was really professional and thoughtful. Overall, it was a great shopping experience that went above and beyond what I expected.
Parcel delivery
I ordered something online and it was supposed to be delivered right to my door, but it ended up being a whole day late. I had to go outside and found it just sitting by the gate. Seriously, UPS? That was not cool at all. I was not impressed with that level of service.
Italian-Style Pizza Oven
I got this awesome Italian-style pizza oven from this company and it totally changed the game for my backyard parties. The oven is top-notch quality, letting me bake up delicious pizzas with that crispy crust I love. The customer service team really knew their stuff and helped me out with ordering and any questions I had. The pricing was fair for such a great product. The only bummer was that the delivery took longer than I thought. But, once I finally got it and fired up the oven, the wait was totally worth it. The pizzas that came out were amazing.
Quick delivery disappointment
I bought a gift thinking it would come fast, but I was bummed when it got sent from another country. The website made it seem like it was in stock locally, so I was caught off guard. It ended up arriving late, so I couldn't give it on the day I wanted. The actual item was awesome, but it was frustrating and annoying to be given incorrect info on the website.
Gift order
I bought a gift recently that didn't quite impress the person I gave it to. But returning it was super easy and stress-free. From ordering to getting my money back, everything was done really well and professionally. The item was just like it was described online, and the help I got from chatting and emailing before buying it was awesome. I liked how easy it was to return and how quickly I got my refund once they got the product back. Overall, I'm really happy with Expondo's service and would definitely recommend them for being so professional.
Popcorn machine purchase for party
I bought a popcorn machine for a party, and it was really nice - it had a cool design with two glass doors. But, one of the doors got broken during the event. So, I contacted customer service to get a replacement door. Chrissie from customer service was super helpful, letting me know when the door would be available and giving me a good deal on it. The service was quick and professional, which made the whole thing easy and stress-free.
Stainless steel kitchen sink
I bought a stainless steel kitchen sink from this company for my home renovation project and it was exactly what I needed. The quality was really good and installing it was a breeze. I didn't have any problems with the sink itself. But I did think the delivery took a bit longer than I thought it would. Even with that little delay, I was happy with how everything turned out and would definitely think about buying from them again.
My awesome new machine
I recently picked up this really cool food dehydrator machine and it's seriously the best! I checked out some reviews online, but I took a chance and bought it anyways. And you know what? It got delivered earlier than expected, like 5 days before the estimated delivery date! It came all the way from Poland to Wales with FedEx. I am so thrilled with it, I'm excited to start using it!
Fast delivery and complete order
I bought something recently and I was really happy with the service I got. The delivery was super fast and everything I ordered was in good shape when it arrived. But, I did notice that the box wasn't taped shut, which made me a little worried. I think it would be a good idea to improve that part to make sure everything stays safe and secure. Besides that, everything was great and I was happy with what I bought.
Sauna heater mix-up
Yeah, I ordered a sauna heater but it didn't work with my electrical setup. The product details were kind of confusing, you know? But it's all good, I returned it easily through the website. The whole process was quick and clear, and I got my money back. I'm really pleased with how everything was handled.
Industrial blender
I was really impressed with the customer service I got from the company. The representative knew their stuff and fixed my blender issue in no time. They also really cared about making sure I was happy, which is hard to come by these days. You can tell that Expondo cares about its customers and wants to keep them around for the long haul by offering great service even after your warranty is up. My experience was so smooth that I'm definitely sticking with this brand and will be back for more purchases.
Food dryer, knife sharpener, high-pressure water cleaner, home trainer
I've bought stuff from this company a few times now and I gotta say, the products are top-notch. That food dryer? Works like a dream and makes food preservation a piece of cake. And that knife sharpener? Saved me a ton of dough on getting my knives sharpened elsewhere. The high-pressure water cleaner? It's a beast - gets the job done quick and easy. And don't even get me started on the home trainer, that thing is pure magic. I'm on that thing for an hour or two every day and after 6 months, it still looks and works like it's brand new.
Review with most votes
multicooker
I live in Helsinki - Finland, and bought a multicooker from Expondo because their advertising is so good. The machine arrived later than I thought, and it arrived when I was not... Read onBy: Nguyen